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19 Cards in this Set
- Front
- Back
Ways IA is visualized (4) ONLS Systems |
1) Organization systems 2)Labelling systems 4) Search systems |
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Top down IA tries to anticipate users needs by: DIP |
1) Determining the users questions 2) Positing a structure that answers user questions 3) Is defined from above -- drills from top to bottom to find content (it is the traditional model of IA) |
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Bottom up IA youtube, amazon, google... |
1) Tells users where they are 2) Helps move to other closely related views 3) Helps move through the information hierarchy 4) Allows to search the content 5) Allows to share the content |
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Alt IA |
1) Browsing aids (indices, sitemaps, wizards) 2) Search aids (allows the entry of user-defined queries, search interface, query builders, search results) 3) Content and tasks 4) Invisible component - background processes users rarely interact with like predetermined vocabularies, retrieval algorithms, best bets |
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What kinds of research are associated with investigating context in the context/content/users trio? |
- background research - getting buy-in - presentations and team meetings (strategy team meeting, content management meeting, information technology meeting - stakeholder interviews - technology assessements |
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What kinds of research are associated with investigating content in the context/content/users trio? remember the bench |
- Heuristic evaluation - Metadata and content analysis (gathering and analyzing content) - benchmarking (competitive bench marking, before and after benchmarking) |
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What kinds of research are associated with investigating users in the context/content/users trio? |
- Search log and clickstream analysis -User interviews and user testing (research sessions) |
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IA Strategy is... |
A high-level conceptual framework for structuring and organizing an information environment |
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IA strategy incudes this is an overview of the whole process |
- IA administration - Top-down or bottom-up emphasis - Organization and labelling systems (top-down) - Document type identification (bottom-up) - Metadata field definition |
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Developing the IA strategy, 4 steps defined by acions (TACT) think... |
1) Think (convert research data into creative ideas) 3) Communicate (present, react, brainstorm) 4) Test (closed card sorts, prototypes) |
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Things evaluated in the heuristic evaluation remember place-making, mental-models |
- Does the information architecture provide more than one way to access information?
- Are indexes and sitemaps employed to supplement the site organization to further help users? - Does the navigation system provide users with a sense of context -- (using things like place making and relying on existing mental models)? - Does the site consistently use language appropriate for the audience (no jargon if the site is not intended for other professionals)? |
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What does content analysis entail? |
- gathering, sorting, analyzing content. |
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Heuristic evaluation provides top down understanding of an information environments organization and navigation structures, while content analysis provides a bottom-up understanding of its content objects. The two are bridged by |
content maps
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What is a content map? |
It is a visual rendering of the existing information environment that is in need of redesign. It is a tool for understanding the current state of the IA rather than a concrete deliverable. |
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in content analysis, what categories can content be sorted into? |
- format -document type -source -subject -existing architecture |
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Kinds of Metadata (3) |
1) Structural 3) Administrative |
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Structural metadata |
- title of content object - are there chunks within this content that might need to be accessed independently? |
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Descriptive metadata |
- Topic, format, audience |
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Administrative metadata |
- how this content object relates to the business you are working for. - Who created it? - Who owns it? - When was it created? |