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28 Cards in this Set
- Front
- Back
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What are the four areas in which HR policies are generally established?
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(1) wages and income maintenance, (2) hours and schedules of work, (3) security in employment, and (4) employee services and benefits.
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An increase in pay alone does not buy goodwill, loyalty, or confidence in self and others. Name a few other incentives that can be used besides money.
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Often just simple changes or considerations such as beautification of the work area, elimination of safety hazards, rearrangement of equipment, modification of work schedules, or even cheerful words of appreciation and encouragement produce incentives that result in increased and improved quality output.
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What does the staffing process entail? |
matching requirements of tasks to be performed with people having those skills. (Hiring, placement, promotion, transfer, job design, and training are all intertwined in this process) |
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integrated staffing
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An orderly plan for moving people into, through, and eventually out of the organization
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Critical-incident appraisal method
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Records are kept of both positive and negative occurrences/behaviors for each employee to be used for performance evaluation purposes
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How should a manager handle grievances?
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The wise supervisor gives active supervision; that is, the wise supervisor does not sit at a desk waiting for employees to come with problems.
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At-will employee
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Where the employment relationship is not in writing and is for an indefinite period of time
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Due process |
A constitutionally guaranteed right requiring a fair procedural process before employment termination when the employee has a reasonable expectation of continued employment |
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Just cause
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An employee dismissal is not arbitrary, capricious, or illegal and is based on facts that are supported by substantial evidence and reasonably believed by the employer to be true
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Conflict/dispute resolution
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The process of resolving a disagreement by reconciling opposing arguments in a manner that promotes and protects the human rights of all parties involved
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The Fair Labor Standards Act of 1938 |
Also known as the Federal Wage and Hour Law, was first enacted to help eliminate poverty, to create purchasing power, and to establish a wage floor that would help prevent another Great Depression. The act was amended in 1966, and, under new provisions, most foodservice employees were included for the first time. The minimum wage that year was $1.60, and the law included provisions for gradual increases that would continue as cost of living increased. |
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The Equal Pay Act
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A 1963 amendment to the Fair Labor Standards Act, prohibits employers from discriminating on the basis of sex in the payment of wages for equal work for employees covered by the act. It requires employers to pay equal wages to men and women doing equal work on jobs requiring equal skill, effort, and responsibility that are performed under similar working conditions.
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Equal Employment Opportunity (EEO)
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The umbrella term that encompasses all laws and regulations prohibiting discrimination and/or requiring affirmative action
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Equal Employment Opportunity Commission (EEOC)
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provides guidance to management for compliance with EEO statutes
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Americans with Disabilities Act (ADA)
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prohibits discrimination against qualified persons with disabilities in all aspects of employment
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Sexual harassment
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The first form is “quid pro quo” and occurs when a supervisor either rewards or punishes a subordinate for providing or not providing sexual favors.
The second form is the “hostile environment,” which occurs when an employee’s ability to work, take pride in their work, or desire to stay in the position is undermined by an atmosphere infused with unwelcome sexually oriented or otherwise hostile conduct created by supervisors or coworkers. |
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Quotas
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An almost always illegal fixed, inflexible percentage or number of positions that an employer decides can be filled only by members of a certain minority group
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Immigration Reform and Control Act in 1986
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This act makes it illegal to recruit or hire persons not legally eligible for employment in the United States
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The Family and Medical Leave Act of 1993
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gives employees a maximum of 12 weeks of unpaid and job-protected leave per year for themselves, or a spouse, parent, or child with a serious health condition.
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Occupational Safety and health act of 1970 (OSHA)
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Requires employers to furnish employment free from safety hazards
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Workers’ compensation insurance
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A program administered by the state in which premiums are paid by the employer to cover employee accidents
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Social Security
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A federal program of insurance to protect wage earners and their families against loss of income due to age, disability, and death
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Wagner Act/ National Labor Relations Act (NLRA) |
Established the National labor Relations Board (NlRB); regulates the right of employees to join a union, and provides for collective bargaining. (Also known as the employees who wish to join a union and from discriminating against those who do join, and require employers and union members to bargain collectively- an obligation to meet and discuss terms with an open mind, but without being required to come to an agreement) |
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Landrum-Griffin Act/ Labor-Management Reporting and Disclosure Act |
Contains a bill of rights for union members that requires financial disclosures, prescribes union officer election procedures, and provides civil and criminal remedies for financial abuses. Also known as the Landrum-Griffin Act |
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Taft-Hartley Act/ Labor-Management Relations Act |
prevents unions from coercing employees to join, outlaws union and closed shops, and provides for collective bargaining. Also known as the Taft-Hartley Act |
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Union Shop |
Illegal practice that requires an employee to become a member of a union in order to keep a job |
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Collective Bargaining
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An obligation to meet and discuss terms with an open mind
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Right-to-Work Laws
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Statutes enacted by some states that prohibit employers from excluding nonunion workers and from requiring employees to pay fees to the union that has negotiated the labor contract under which the employees work
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