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14 Cards in this Set
- Front
- Back
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The composite of interactions that exist between people in all aspects of their personal and professional lives.
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Human Relations
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Human Relations can be either...
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Formal or Informal
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_____ help organizations become more successful.
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People
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A unique combination of personal skills and abilities that conftibutes to successful job performance.
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Personality.
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Statements that reflect values-either favorable or unfavorable-concerning objects, people, or events.
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Attitudes
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Our ____ are especially apparent in the ways we communicate.
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Values
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A planned grouping of people to accomplish a specific person.
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Organization
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The values, symbols, rituals, myths, and work practices that are shared by organizational members.
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Organizational
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A twentieth-century organizational movement characterized by the belief that satisfied workers will be productive workers.
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Human Relations Movement
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An organizational structure that analyzes jobs according to simple, routine, well-defined tasks.
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Bureacracy
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An attempt to examine the effect of various work factors- such as lighting and venilation levels, individual pay plans verus group wage plans, and length of workday and workweek-on worker productivity.
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Hawthorne Studies
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A field of study concerned specifically with the action of people at work.
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Organizational behavior (OB)
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A field of study concerned specifically with the action of people at work.
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Organizational behavior (OB)
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Six categories of organizational characteristics.
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Goals, people, structure, culture, job, and supervision.
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