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14 Cards in this Set
- Front
- Back
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to alter, transform or convert
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Change
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Create the need for change
ex: gov, technology |
External Forces
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Stimulate Change
ex: long range plans, work force |
Internal Force
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people who act as catalyst and assume the responsibility for influencing the change process
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Change Agents
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organizational activity designed to facilitate longterm organization-wide changes
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Organization Development (OD)
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percieved differences between individuals that result in some form of interference or opposition
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Conflict
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A view that all conflict is bad and has a negative effect on organizations and their member
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Traditional View of Conflict
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a view of conflict is a natural and inevitable outcome in any organization
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Human Relations view of Conflict
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View that encourages conflict on the grounds that peaceful, harmonious organizations become rigid and stagnant.
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Stimulating view of conflict
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Two or more individuals giving up something of value to achieve a common goal
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Compromising
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all parties in conflict seeking to satisfy their collective interests
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Collaborating
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withdrawing from or suppressing a conflict
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Avoiding
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satisfying one's own needs at the expense of another party
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Forcing
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ability to combine idesas in a unique way and to make unusual associations between them
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Creativity
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