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69 Cards in this Set

  • Front
  • Back
buyer who is located at, and purchases inventory from, a centralized location such as central headquarters or a regional office
Centralized Buyer
The concentration of the responsibility for selecting and purchasing merchandise for a chain or group of stores in the hands of the headquarters staff rather than in the individual stores
Centralized Buying
Executive who is responsible for preparing statistical reports that are used to guide the buying and selling activities of the merchandising division and for ensuring that budgets are maintained
Controller
buyer who is located in a retail store and who purchases inventory for that store and its branches from his or her location in the store
Decentralized Buyer
retail executive who supervises a group of buyers and is responsible for the merchandising activities of a related group of sales departments or divisions
Divisional Merchandise Manager (DMM)
axiom of merchandising which states that the successful merchandiser must have the right merchandise, at the right place, at the right time, in the right quantities, and at the right price
Five "Rights" of Merchandising
The main store of a large retailing firm having a number of stores

traditionally, the original downtown store

today, usually the company's largest stores that frequently serve as prototypes providing the model for the ideal store format
Flagship Store
Retail executive who is responsible for supervising a group of divisional merchandise mangers and for interpreting and executing store policies
General Merchandise Manger (GMM)
four-function plan for store organization that establishes merchandising as one of four divisions, along with financial control, store operation/management, and sales promotion
Mazur Plan
the managment of the buying and selling of merchandise, or the planning and control involved in marketing particular merchandise, at places, times, prices, and quantities that will best serve to realize a profit
Merchandising
the process of originating a product idea, sourcing the fabrics and trims, and negotiating for a contractor to produce the goods
Product Development
goods developed by a retailer to be sold exclusively in that particular company's stores and which carry the retailer's label
Private Label
all of the functions involved in obtaining goods and selling them to the final consumer
Retailing
a group of 12 items
dozen
sewing or trade term for small functional items and trimmings, such as buttons, snaps, zippers, hooks, shoulder pads, and seam tap, used to complete a garment
Findings
twelve dozen items

144 units
gross
a part of a whole, expressed in hundredths
Percent or Percentage
a single quantity regarded as a whole in a calculation
Unit
a method of compensation in which a salesperson is paid a percentage of his or her sales
Commission
the amount remaining after direct expenses are subtracted from gross margin
Contribution or Controllable Margin
expenses that specifically relate to the operation of a selling department and that would be eliminated if that department were eliminated
Direct Expenses
a worker who is employed on a year-round basis and who works a full workweek, generally 35 to 40 hours per week
Full-time Employee
the number of hours worked by part-time employees divided by the number of hours considered to be a full-time workweek
Full-time Equivalent Employees
difference between net sales and total cost of merchandise sold
Gross Margin or Gross Profit
total sales before customer returns and allowances have been deducted
Gross Sales
expenses that do no relate to specific selling departments
Indirect Expenses
sales after deductions have been made for customer returns and allowance
Net Sales
presentation of figures summarizing income, cost of merchandise sold, and expenses for a specific period, usually a month, season, or year
Operating Statement
gross margin less operating expenses
Operating Profit
the relationship between sales for a period of time and the number of hours employees have worked during that period
Sales per Employee Hour
the relationship between sales for a period of time and the number of full-time equivalent employees who worked during that period
Sales per Full-time Employee Equivalent
the relationship between sales and the number of linear feet of shelf space used by a department, merchandise category, or brand
Sales per Linear Foot of Shelf Space
a ratio that reflects the sales volume productivitiy of a retailer's selling space

found by dividing net sales by square feet of selling space in store
Sales per Square Foot of Selling Space
the relationship of dollar gross sales to the number of transactions
Sales per Transaction
Method of allocating space whereby the space to be allocated to a department or merchandise category is based on sales the product has achieved in the past on a square-foot basis
Sales Productivity Method of Space Allocation
the total floor space devoted to selling activities, including aisles, fitting rooms, and stock rooms adjacent to the selling department
Selling Space
the processing of one sale
Sales Transaction
relationship between gross wages and net sales for a salesperson, department, or store
Selling Cost Percent
the cost after quantity and/or trade discounts are deducted, but before cash discounts are deducted
Billed Cost
the difference between retail percent and markup percent
Cost Complement
the difference between total cost price and total retail price of all merchandise handled during a specific period
Cumulative Dollar Retail
the difference between net sales and total cost of merchandise sold
Gross Margin
the difference between the cost price and the original retail price of merchandise

does not reflect markdowns or stock shortages
Initial Markup
the difference between net sasles and gross cost of merchandsie sold

expressed as a percent of next sales and does not reflect cash discounts or workroom costs

represents the actual markup achieved for a selling period
Maintained Markup
a term often used interchangeably with markup

often indicated the total amount added to the cost of the total merchandise in a department, rather than to the amount added to individual items

used more often in manufacturing
Markon
the difference between the cost price and the retail price of merchandise

may be expressed in dollars or as a percent

if as a percent, it may be based on either cost price or retail price

most retailers base on retail price
Markup
factors that reduce the retail value of a merchandise assortment

examples: markdowns, employee discounts, special customer discounts, and stock shortages
Retail Reductions
price revision that increases the selling price above the original retail price
Additional Markup
a pricing policy retailers use that sets prices exactly at or near the same price as competitors' prices.
At-the-Market Pricing

also, Competitive Pricing
charges to the vendor for portions of the money the retailer has already paid for the goods
Chargebacks
a reduction in the price of merchandise or services for customers based on their ability to meet particular criteria

used as an incentive encouraging customers to purchase goods or services
Discount
a pricing policy that sets prices somewhere between the lowest discounted sale price and the regular, nonsale price of competitors
Everyday Low Pricing (EDLP)
a pricing policy that sets prices about the EDLP (everyday low pricing) of competitors and uses frequent special sales for short periods to increase consumer interest
High/Low Pricing
third parties that purchase unsold merchandise in bulk, consolidate goods, and resell them to other off-price merchants
Jobbers
a pricing policy whereby a retailer offers brand-name merchandise at special, reduced prices to attract consumers with the hope that they will purchase other, regularly priced items
Leader Pricing
well-known brand-name products priced below cost and used in leader pricing
Loss Leaders
a reduction from the original or previous retail price of merchandise
Markdown
an upward price adjustment that is offset against former markdowns
Markdown Cancellation
money obtained from manufacturers to cover lost gross margin dollars which result from markdowns that occur late in the season
Markdown Money
A reduction in the price of an item after it has been subject to additional markup
Markup Cancellation
the difference between the total markdown and the markdown cancellation
Net Markdown
a reduction in the retail price of merchandise to clear the merchandise from inventory
Permanent Markdown
a pricing policy used in retail stores that wish to project a prestigious image

prices are set higher than those of competitors to reflect exclusivity, personal service, and high-quality merchandise
Prestige Pricing
a specific price at which merchandise is offered to the customer
Price Line
the practice of predetermining the retail points at which an assortment of merchandise will be offered for sale
Price Lining
the spread between the highest and lowest price line offered for sale
Price Range
a series of price lines that are relatively close together and tend to appeal to a certain segment of customers
Price Zone
merchandise purchased by the retailer at a lower-than-regular price
Special Purchase
a reduction in retail price for a specified period, usually short term, with the intent that the merchandise will ultimately be repriced
Temporary Markdown