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6 Cards in this Set

  • Front
  • Back

what is orientation

provides new employees with basic background information about:


the organization


the job

what is the term reality shock?



discrepancy between new employee's expectation and reality

what is the purpose of orientation programs

better job performance


reduced turnover


less disciplinary action


fewer grievances


reduced number of workplace injuries

what are some common problems with orientation programs?



too much information condensed in a short period of time


sometimes too little information


sometimes too broad of information that is not necessary to know

the training process

needs analysis- what do we need


instructional design- how we decide to deliver the information


validation- pilot run/study


implementation- finalize the program


evaluation- follow up

what is management development?



development job rotation - job loading


coaching/understudy


action learning