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40 Cards in this Set

  • Front
  • Back
5 HRM divisions
Compensation
Employment
Benefits
Staff
Training and Development
HRM Defined
Policies, Practices, and Systems that influence employees behaviors, attitudes, and performance
Strategic HRM
A pattern of planned HR deployments & activities intended to enable an organization achieve its goals
Competitiveness
A companies ability to maintain and gain market share in its industry
Self-Service
Giving employees online access to HR information. Many services offered by HR departments are now available online.
Administrative expert
Basically an expert in the HR process. restructuring the HR activities and focusing on the most important areas.
Competitive challenges
Sustainability challenge- remaining sustainable
Globalization challenge- expanding into foreign markets
Technology challenge- Changes employees work roles, creating high performance work systems such as UPS
Phycological contract
Expectations of employee contributions and what the company will provide in return.
Six Sigma Process
Systems of measuring, analyzing, improving, and controlling processes once they meet quality standards
Lean Thinking
A process used to determine how to use less effort, time, equipment, and space but still meet customers requirements
Virtual teams
Teams that are separated by time and distance, rely solely on technology to contact each other
Pay and Labor force composition
Pay and labor directly influences the labor force and how many people are available in the work force
HRIS
A system used to acquire, store, manipulate, analyze, retrieve, and distribute HR information. It is used to analyze employees
Dimensions of HRM Practices
I- Managing the HR environment
II- Acquiring and preparing HR
III- Assessment and Development of HR
IIII- Compensating HR
Strategic Management defined
SHRM
A pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals
Strategic management
A strategy of organizing and assessing the companies competitive challenges
Strategic Formulation
The process of deciding on a strategic direction by defining a company's mission and goals, its external opportunities and threats, and its internal strengths and weaknesses.
Strategic Implementation
The process of devising structures and allocating resources to enact the strategy a company has chosen
3 types of resources
Physical, Organizational, Human
Strategic planning group
the strategic planning group is created when an issue is recognized, between hr rep and employee
Integration LInkage Levels
Administrative linkage level
One-way linkage level
Two-way linkage level
Integrative linkage level
Administrative linkage level
First linkage level- lowest level of integration, little communication, overwhelmed with day to day tasks
One-way linkage level
Second linkage level- planning function is developed then HR is informed, little but some communication
Two-way linkage level
Third linkage level- allows for HR issues, more communication, hr team developes, management analyzes....
Integrated linkage level
Final and best linkage level- both hr team and management work together to develop plan, maximum communication
Job analysis vs. job design
Job analysis-process of getting detailed info about jobs
Job design-defining the way work will be performed and tasks that will be required in the job
Performance management
The means through which managers ensure that employees activities and outputs are congruent with the organizations goals
5 variables that determine success in strategy implementation
Organizational structure
Task design
Selection, training and development
reward system
information systems
side effects of downsizing
if not done responsibly and correctly it can have negative impacts such as reduced employee moral, it must be based on perfromance
EPA of 1963
Equal PAy Act- Men and Women performing the same should get paid the same
ADEA of 1967
Age Discrimination in Employment Act- Prohibits discrimination of people over the age of 40
CRA of 1964
Civil Right Act- forbids discrimination of race sex...
EEOC
Equal Employment Opportunity Commission- Ensure that all individuals have an equal opportunity for employment regardless of race, sex, age...... they investigate, gather information, and issue guidelines
3 types of discrimination
Disparate treatment- individuals who are treated differently because of race or......Intentional
Disparate Impact- unintentional facially neutral act that discriminates Unintentional
Reasonable accommodation- special emphasis on employer to accomidate employee needs reasonably
Prima facie
person is in protected group, person applies for job, person is rejected, position remained open and was later filled by someone with similar qualifications
BFOQ
Bona Fide Occupational Qualification- job qualification based on race sex religion... hooters
4/5ths rule
A rule that states that an employment has disparate impact if the hiring rate for a minority group is less than 4/5's or 80% of the hiring rate for the majority group
Most likely defense in disparate impact case
prove qualification is directly dependent on job
Un-do hardship
employer cannot be expected to provide anything above and beyond a reasonable standard
Sexual harassment types
Quid pro quo harassment- offers to be promoted in exchange for sex
Hostile environment sexual harassment- sexual advances at work