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10 Cards in this Set

  • Front
  • Back
Annual Objectives
short-term milestones that help reach long-term goals
Competitive Advantage
anything a firm does especially well compared to rival firms
Empowerment
giving the employees to make decisions
Environmental scanning
conducting research and gathering external info
Internal strengths/weaknesses
a firm's controllable activities that a performed well or poorly
Intuition
used for making decisions in situations of great uncertainty
Long range planning
to optimize for tomorrow the trends of today
Long Term Objectives
more than one year
Mission Statements
identifies the scope of a firm's operations in product and market terms
Policies
the means by which annual objectives will be achieved; guidelines, rules and procedures