Hr Planning - Change Management

Front 1

What are the 8 steps in organizational change management?

Back 1

1. Communicate a sense of crisis
2. Create a guiding coalition
3. Create a vision for the transformed organization.
4.Communicate the vision
5.Remove obstacles
6.Plan and obtain quick wins
7.Ensure completion of transition
8.Normalize the change

Front 2

Whose theory includes 8 steps for organizational change?

Back 2

Kotter

Front 3

D X V X F must be greater than R.

Back 3

Dissatisfaction X vision X first steps must be greater than resistance

Front 4

What are 5 essential consulting steps in change management?

Back 4

1. Entry and contracting
2. Data collection & diagnosis
3. Feedback & dec'n to implement
4. Partnering for implementation
5. Evaluation & termination

Front 5

Kotter's model for change management builds on a model developed by whom?

Back 5

Lewin, American psychologist (1940's)

Front 6

What 3 steps did Lewin identify as essential to change management?

Back 6

1. Unfreeze current performance state.
2. Move to a new level
3. Freeze group life at new level.

Front 7

What 3-part framework did Lewin propose to support change management?

Back 7

1. Unfrost the status quo
2. Take action to effect change.
3. Anchor change in corporate culture.

Front 8

8 steps of change management

Back 8

CCCCRPEN
1. Create sense of urgency
2. Create a guiding coalition
3. Create a vision for org
4. Communicate vision
5. Remove obstacles
6. Plan & implement quick wins
7. Ensure completion
8. Normalize the change

Front 9

5 steps of consulting

Back 9

EDFPE
1. Entry and contracting
2. Data collection, diagnosis
3. Feedback, dec'n to implement
4. Partnering for implementation
5. Evaluate & terminate contract

Front 10

Lewin short-form model

Back 10

Unfreeze current perf.
Move to new level of perf
Freeze group at new level

Lewin = unfreeze, move, freeze