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31 Cards in this Set
- Front
- Back
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the acquisition of knowledge, skills and behavior that improve an employee's ability to meet changes in job requirements and in customer demands |
development
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fundamental principles of right and wrong
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ethics
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collecting and using data to show that human resource practices have a positive influence on the company's bottom line or key stakeholders
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evidence-based HR
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an organization in which technology, organizational structure, people and processes work together seamlessly to give an organization an advantage in the competetitive enivronment
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high-performance work system
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an organization's employees, described in terms of their training, experience, judgement, intelligence, relationships, and insight
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human capital
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the policies, practices, and systems that influence employees' behavior, attitudes, and performance
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human resource management (HRM)
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identifying the numbers and types of employees the organization will require to meet its objectives
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human resource planning
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the process of getting detailed information about jobs
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job analysis
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the process of defining the way work will be performed and the tasks that a given job requires
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job design
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the process of ensuring that employees' activities and outputs match the organization's goals
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performance management
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the process through which the organization seeks applicants for potential employment
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recruitment
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the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities and other characteristics that will help the organization achieve its goals
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selection
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the parties with an interest in the company's success (typically, shareholders, the community, customers and employees)
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stakeholders
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an organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community
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sustainability
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a systematic, planned effort to attract, retain, develop and motivate highly skilled employees and managers
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talent management
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a planned effort to enable employees to learn job-related knowledge, skills and behavior
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training
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the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals
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workforce analytics
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cash, equipment, technology and facilities
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capital
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Strategic HR Practices
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Analysis and Design of Work
HR planning Recruiting Selection Training and Development Compensation Performance Management Employee Relations |
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Human Resource Qualities
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valuable; rare; cannot be immitated; have no good substitutes
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Responsibilities of HR Departments
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Adminstrative services and transactions
Business partner services strategic partner Establishing and adminstering personnel policies Ensuring compliance with labor laws |
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Top Qualities Employeers Look For In Employees
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1. Teamwork Skills
2. Verbal Communication Skills 3. Decision making, problem solving 4.Gathering/processing information 5. Planning, prioritizing tasks |
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Skills of HRM Professionals
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1. Credible activist
Cultural and change steward Talent manager/organizational designer strategic architect business allies operational executors |
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HR Responsibilities of Supervisors
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Help define jobs
Forecast HR needs Provide training Interview and select employees Appraise performance Recommand pay increases and promotions Communicate policies Motivate with support from pay, benefits and other rewards |
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Standards for Identifying Ethical Practices
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Greatest Good for Greatest Number
Respect for Basic Human Rights Fair and Equitable |
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Employee Rights
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Free Consent
Privacy Freedom of Conscious Freedom of Speech Due to Process |
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Right of Free Consent
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the right to be treated only as they knowingly and willingly consent to be treated
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Right of Privacy
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the right to do as they wish in their private lives, and the right to control what they reveal about private activities
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Right of Freedom of Conscience
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the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms
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Right of Freedom of Speech
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the right to criticize an organization's ethics if they do so in good conscience and their criticism does not violate the rights of individuals in the organization
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Right to Due Process
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if people believe their rights are being violated, they have the right to a fair and impartial hearing |
