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9 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Motivation (def) |
Michael Jucious- "Motivation is the act of stimulating someone or oneself to get a desired course of action, to push the right button to get a desired reaction." |
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Importance of Motivation |
1) Innovation 2) Improves corporate image 3) Higher Efficiency 4) Team work 5) Optimum use of resources 6) Competitive Advantage 7) Reduces Absenteeism 8) Loyalty |
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Factors of Motivation |
MONETARY 1) Salaries/Wages 2) Bonus 3) Incentives 4) Special individual incentives
NON MONETARY 1) Status/Job title 2) Appreciation and recognition 3) Delegation of authority 4) Working conditions |
Monetary, Non Monetary |
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Human Relations (def) |
W. G. Scoot - "Human relations is a process of an effective motivation of individuals in a given situation in order to achieve a balance of objectives, which will give greater human satisfaction and help accomplish company goals." |
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Importance/Significance of Human Relations |
1) Makes Management sensitive to employee needs 2) Job satisfaction 3) Higher Productivity 4) Innovation 5) Reduction in Conflicts 6) Employee participation 7) Informal Relations 8) Effective communication |
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Leadership (def) |
George Terry, "Leadership is the activity of influencing people to strive willingly for group objectives." |
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Leadership Styles |
1) Autocratic Style 2) Bureaucratic Style 3) Consultative Style 4) Participative Style 5) Laissez-faire Style (France) 6) Paternalistic Style (Japan) 7) Sociocratic Style (Social Club) 8) Neuocratic Style 9) Situational Style |
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Leadership traits of successful leaders |
1) Physical Qualities 2) Mental Qualities 3) Moral Qualities 4) Social Qualities 5) Task related Skills |
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Criticisms of Trait theory of leadership |
1) Traits alone are not sufficient 2) Does not consider situational variables 3) No scientific base 4) Subjective judgement 5) Disagreement over which traits are most important 6) No direct correlation between traits, behaviour and work performance 7) Some leaders are manipulative |
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