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13 Cards in this Set
- Front
- Back
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managing the fitness industry compared to other industries |
liability, people are the product, inherent risks |
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personnel process |
search process orientation, T and D performance appraisal employee motivation and rewards employee discipline |
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search process |
development of job description creation of job announcement candidate recruitment candidate selection |
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what do you want in an employee |
good QUALITIES |
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what do you want in an employee |
autonomy, communication, competency, rewards |
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staff recruitments |
budget yield job level affirmative action personnel based on qualities and position |
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internal recruitment |
in-depth knowledge of existing employee skills/abilities/work habits -less time/fewer resources needed for recruitment and to get new employees oriented/trained -create long term attachments/loyalty |
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external recruitment |
allows for wider range of qualified candidates to achieve best fit for position -add new skills -new perspective -promote diversity |
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4 areas of disciplinary action |
attendance= late, don't show up safety= endangering others performance= incompetence behaviors=crime, non-business uses |
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6 step intervention model |
-identify problem (attendance, performance, safety, behavior) -explain impact of problem -analyze reasons for problem -define expected performance standard -explore ideas for solution -write improvement plan |
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termination |
PROTECT YOURSELF from lawsuits: warnings, improvement plan, log behaviors, training done |
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when firing an employee |
morning midweek dont say too much have witness present do in private location |
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YES |
can you fire someone without following 4 steps? |
