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86 Cards in this Set

  • Front
  • Back
Patterns of System Development
1) Invention
2) Development
3) Innovation
4) Growth
5) Competition
6) Consolidation
7) Transfer
Reverse Salients
- Complex understanding of "bottlenecks"
- Lagging components or out of phase w/ rest of system
- Solved by new conservative inventions
- If can't be corrected within existing system, becomes a radical problem, the solution of which may lead to a new or competing system
Consumption Junction diagram
Production (Company A, B, C) --> Wholesale (Supplier) ---> Retail (Store A, B) ---> Household (Consumer)
Complex user/technology relationship
- Developers build constraints into technologies
- Users push back on limitations they encounter
- No way to determine one essential use of technology from design
- Users' choices aren't always most rational
- Non-users: people choose not to use tech. for many reasons
Lynn White's "Medieval Technology and Social Change"
- Invention of the stirrup caused feudalism in Europe to come about
- Stirrup allowed for better mounted warfare ---> which made people w/ horses the most important in battle ---> which led to growing power of class of people who could afford horses ---> which led to need for powerful aristocracy to protect horseless peasants
"Whole product"
= core product + reliability + expected product (service and support) + augmented product (expansion capabilities) + potential product (potential for future development)
Technological differences btwn Betamax and VHS
Betamax
- higher quality and higher $
- superior picture (but for most people no difference)
- 60 minutes long, small tapes at release

VHS
- simpler machines, cheaper to manufacture
- 2 hours long, bulky tapes at release
Why did Betamax fail?
- most important: tape length
- reputation of high $$
- licensing problems
- Sony disallowed porn
U.S. Transportation Policy
- began 1807: Secretary of Treasury Albert Gallatin's "Report on the Subject of Public Roads and Canals"
- need for national transportation system
- transportation infrastructure was local gov't-run
- commerce moved via water, but was treacherous
- transport system creating economic problems by 19th century
- solved between 1800-1870 (partnership between federal, local gov't, private business)
- became on of most advanced transportation systems in world
Turnpike System
- States started transportation reform w/ toll roads
- 1st turnpike co., *Philadelphia and Lancaster Turnpike Company* (1792, 62 miles of road)
- 1812: continuous highway btwn Georgia and Main and across mid-Atlantic states
- 1st interstate: *Cumberland Road*
--- build between 1815-1818
--- important route over Appalachian Mountains for settling west
Canal System
- commerce moved on water, need for canals
- canal boom in Britain much earlier
- nobody in US had experience building canals (only 3 before War of 1812)
- engineers learn w/ Erie Canal
--- 1817-1825
--- Lake Erie to Hudson River
--- financed as project for the public good
- drastically lowered transportation costs
Invention of Steamboat
- 1807: first commercially successful steamboat (North River Steamboat, NYC)
- revolutionized domestic transport and industry
--- allowed for upriver traffic
--- faster than any other transport
- helped train first-generation of US machinists
Gibbons v Ogden
1824
- Federal gov't gets involved in regulating transportation
- NY state law gave steamboat operating rights to two monopolies
- SCOTUS rules only Congress could regulate commerce between states (commerce includes interstate waterways)
Moselle Steamboat Accident
1838
- 80 die, 35 never found
- Gov't now involved in regulating industry for public safety
- 1838 Steamboat Act:
--- Steamboat licences, regular inspection
--- required low steam when stopped
--- first law of its kind
- 1871 Steamboat Inspection Agency:
--- first federal regulatory agency
--- model for other agencies (Interstate Commerce Commission, FDA, Consumer Product Safety Commission)
Oliver Evans
1780s
Experiment with steam carriage
Early Railroads
- 1812: First commercially successful steam locomotive (Middleton Railway, UK)
- British 5 years ahead in rail development
- 1820s: railroad fever in US
- 1826: Granite Railroad, MA (2 miles long)
- 1830-1831: First fully American railroad
--- *Charleston and Hamburg Railroad*
--- completed 1833, 136 miles, longest single managed railroad
- 1840s: 3326 miles of railroad in US
Early Rail Style
1830s
- experimentation in railroad construction
- carriage makers made first passenger cars
- American locomotive style by end of 1830s
--- lighter, more powerful, longer than British trains, needed for light-weight tracks built and steeper hills
- by end of 1830s, more practical box shape train cars
Crossing the West
- 1860: 100s of US rail companies operating
- not integrated as single network
- not true technological system yet (mostly short-haul lines, each owned by different company)
- 30,600 miles track, more than anywhere else in world (almost nothing in the West)
- Congress solves this by giving land grants to railway companies
--- 1850-1872
--- 130 million acres
Transcontinental Railroad
- completed May 10, 1869
- Union Pacific Company and Central Pacific Company
- Met at Promontory Point, Utah
- telegraph: "done"
- painting: Thomas Hill's "The Last Spike"
- "Rival Monarchs"
Railroad System Integration
After Civil War, efforts to standardize rail width/materials
- 1920: 254k miles of track
- railroad physically integrated the 48 states
Railroad Business
- big business, needed huge financing
- US stockbroking & investment banking born from this
- consolidated rail: JP Morgan, Leland Stanford, Jay Gould, Cornelius Vanderbilt, George Crocker
--- bought competing feeder lines, took over boards of directors, forced feeders to merge with trunk lines
- 1870s: 100s of railroad companies competing with each other
1900: almost all owned by 7 (often cooperative) companies
Railroad Business Problems
- 1873: Financial crisis
--- slowed growth, bankrupted many companies
- 1877: Great Railroad Strike
--- 45 days
--- stopped trains moving in PA and Chicago
--- More than 100 people killed in clashes
--- President Hayes sent troops to break up strikes (cover of Harper's Weekly)
Railroad in Art and Culture
- ambivalence toward railroad
- rail as symbol of progress
- but also danger, speed, technology out of control
- metaphors of horses, but question as to how to tame
- rail changes social norms
- rail allows new interactions between genders, classes, races, nationalities
Railroad in Victorian British Novels
Disrupting country:
Robert Bell "The Ladder of Gold" - "whole country to be traversed and dissected by iron roads"
Mrs. Frederick J. Hall "The Next of Kin" - "screeching, and coughing, and puffing"

Bringing Change:
George Eliot "Adam Bede" - "creates a vacuum for eager thought to rush in"

World Rushing By:
Dickens "Dombey and Son" - "Breasting the wind and light, the shower and sunshine, away, and still away, it rolls and roars, fierce and rapid, smooth and certain"

Bringing People Together:
Robert Smith Surtees "Plain or Ringlets" - "railways enable them to shoot out far away, see friends they had rarely met, and visit places they had only heard of"
"John Henry"
- protest against overwork
- cold bosses
- man vs machine
- racial undertones
Rail Downfall
- Business organization (monopolies)
- Gov't regulation (slow to respond, over-regulation)
- Highway system (automobiles and trucking competition)
- Public Opinion (turned against rail, favored road)
- Ultimately gov't failed to control railroad in a way that allowed business to succeed
The Grange
1868
Association of farmers band together, blame railroads for economic woes
Early Gov't Regulation
- 1870: Illinois set rates charged by rail-owned grain warehouses
- 1877: Munn v Illinois: Supreme Court upheld law (States could regulate business)
- 1889: decision reversed, only Congress regulate interstate commerce
Interstate Commerce Act of 1887
- response to growing power of railroad
- unrest led by Grangers and other rural people in West
- growing monopolies (rate fixing, rate discrimination)
- required railroads to advertise set public rates
- outlawed rate discrimination
- outlawed pooling/sharing of revenue or freight
- outlawed charging more for short haul than long haul under same route
- created ICC to investigate/prosecute railroads operating across state lines
ICC Powers Limited
- understaffed
- didn't apply to transportation within only 1 state
- what's "just and reasonable" rate?
- Supreme Court rules in favor of railroads almost always
Rail Economic Problems
- 1893: Financial panic again, worst one
--- railroad overbuilding and bad financing, led to bank failures
- American Railway Union formed by Eugene Debs (largest union at the time)
- 1894: Pullman Strike
--- 27 states on strike
--- shut down entire rail system west of Michigan
--- 30 die
--- Prez Cleveland sends Army
--- ARU falls apart

Then,
- Debs imprisoned
- Cleveland forces Pullman to give up ownership of rail town
- designates Labor Day as federal holiday

- By 1900, only handful of major rail systems left
ICC Gains Power under TR
- 1893, Railroad Safety Appliance Act 
Gave ICC jurisdiction over railroad safety
1900, took effect, responsible for drop in accidents
- 1903, Elkins Act (Antirebating Act)
Increased penalties for rate discrimination
Carriers again had to charge rates filed with ICC
Led to bottleneck, ICC too small to respond to quickly
- 1904, Supreme Court backed Roosevelt's anti-railroad megatrust action
Prevented cooperative arrangement between two major companies on 9000 miles of track
Hepburn Act
1906
- Gave ICC true power
- sex max railroad rates
- extend authority to bridges, terminals, ferries, oil pipelines
- view railroad financial records
- made way for trucking to come in and take over shipping?
WWI
- pre-war: RRs still doing well, but ICC getting stronger, more trucking
- 1914: couldn't keep up with war needs
- # of passengers triples between 1886-1916
- 1917: fed gov't seizes railroads for wartime use
Post-WWI
1920 Transportation Act (Esch-Cummins Act)
- returned RRs to private control
- ICC set minimum rates and ensure profitability
- compensated RRs for losses due to fed control
Great Depression
- public turned against rail, toward roads
- 1932: trucking takes over (should ICC regulate?)
- many remaining small rail companies folded
- rail consolidation no longer viable
WWII
- RRs kept private control, mobilize for war effort
- did better than highway system
- prosperity short-lived
- crumbled after war
Declining Passenger Rail Travel
- 1940s: regular passenger rail declining (luxury doing well)
- 1958: Transportation Act - gave ICC control over rail discontinuing passenger trains (didn't go well)
- 1968: only 600 passenger trains remain
Downfall and Regrowth
- 1955-1970, 100 rail workers laid off per day
- 1970s, ICC began to loosen control of railroad
- 1971, Congress merged what remained of passenger rail system and created Amtrak
Internal Combustion Engine
- Early engines used gases
Hydrogen gas mixtures, later coal gas
- 1870, Austria, Siegfried Marcus first gasoline-powered vehicle
- 1885, Germany, Karl Benz horseless carriage
Early Automobile Market
- 1895, most cars from Germany (Benz) and France (P&L and Peugeot)
- By 1899, 30 US companies creating 2500 cars per year
- By 1912, US manufactured as many cars as France, Britain, Germany, Italy combined
Ford Motor Company
Founded by Henry Ford in 1903
1909: Ford Model T
Fordism
- assembly line, mass production, inexpensive
- built by machines
- conveyer belts, gravity feeds, RRs
Inspiration from Electricity
- Ideas for mass production system from flow of electricity
--- can't be stored
--- demand and supply go hand-in-hand
--- needs seamless interconnected technological system
- pushed for large-scale, continuous flow production, low consumer prices, creation of widespread market
Developing Model-T
- 1914, first year full assembly-line production
Cost $490
Average monthly unfilled orders 60,000
12.5 hours to produce 1 car
- 1921, Ford had 55% of automobile market
- 1924, ten-millionth Model T built
All-time low $290
- 1926, end of Model T, fifteen-millionth car
$380, included a self-starter and balloon tires
30 seconds to produce 1 car
- Model T essentially unchanged in 20 years
Design of Model-T
- Simple design, 4 components
Front axle & steering
Rear axle
Frame
Engine & transmission

Simplicity in operation
Simple to repair
Industry of add-ons
Power
Lightness
Citroen
1919
Founded in France
Largest car manufacturer in Europe
General Motors
- Founded by William Durant, 1908
- Started with horse-drawn vehicles
- 1927: 45% market share (compared to Ford's 30%)
Roads and Railroads
- 1893, Grangers pushed for better roads
- Office of Road Inquiry:
Individual state road laws
Locations of road-building materials
Rail rates for transporting road materials
- Good roads benefit railroads
- 1901, railroads fully on board
Object Lesson Roads
1893, Object Lesson roads
37 different road projects, each 1 mile long
1897-1901, Object Lesson Roads in nearly every State east of Rocky Mountains,
1904, first Survey of American Roads
2 million miles of rural public roads existed
154,000 miles surfaced with gravel, stones, or other paving materials
1905, Office of Public Roads
Director "shall be a scientist and have charge of all scientific and technical work"
Federal Aid Road Act of 1916
- $75 million over 5 years to state highway agencies
- build roads where most needed
- federal paid 50%
- states controlled construction and maintenance
- set up state highway departments
Post-WWI
- demand > construction
- WWI took away many road workers to fight
- federally controlled rail unable to ship road materials
- growth of trucking damaged roads
- states not yet linked together, no national system
- Highway Industries Association, called for 50,000 mile system
- 1920: Highway Research Board
Federal Highway Act
1921
- linked every county seat in the US
- freed trucking from need for rail
- brought highway industry together with gov't
- highways boomed, still couldn't keep up with auto sales
Great Depression
- highway industry boomed (gov't funded)
- NIRA
- Code of Fair Competition
- 1st federal gas tax imposed, 1 cent/gallon
- 1934 Hayden-Cartwright Act: vehicle taxes only for roads
Early Freeways
- 1920s: experiments with limited access roads to lower accidents
- 1924: Italy - first limited access freeway
- 1929: Germany Autobahn
US Freeway Push
1930s
- FDR pushes for transcontinental superhighway
- later pushed for tolls
- National Resources Planning Board
- World's Fair, GM Futurama exhibit
First US Freeways
- 1940: Pennsylvania Turnpike
- 1940: Padadena Freeway (first non-toll freeway)
Eisenhower
"Grand Plan"
- $50 billion to build 40k miles of superhighways
- 1956, refused to compromise, lost control
Federal Aid Highway Act/National Interstate and Defense Highways Act
- $25 billion to construct 41k miles over 10 yrs
- largest public works project in American history at time
- fed gov't covered 90% of cost
- taxes on gas, cars, tires
Interstate Highway Act
1956
- mandated highway builders build for level of traffic expected in 1975 (not possible)
- mandated road builders consult with citizens first (found way around this by not advertising meetings)
- Goddard says highway engineers happy to point out that expressways increase values of suburban land adjacent to new interstates, but don't say that urban land values fall
Freeway Revolts
- middle class fled cities for suburbs ("white flight")
- less public transit = less suburb jobs for urban poor
- wrapped up with race tensions, "white roads through black bedrooms"
Atlanta, Georgia
Miami, Florida
Detroit, Michigan
SF
- 1960s-1990s: prevent destruction of old, residential neighborhoods
- $900k on litigation
- CAUTION (citizens against unnecessary thoroughfares in older neighborhoods)

- many planned freeways cancelled in 1970s
- used for public transit instead

-1960s, Black Bottom: black neighborhood destroyed to build I-75 (strong musical history)

- many planned FWs not built cuz of protests
- BART
1970s, Highway Building Turns
- 1973, Congress allowed Highway Trust Fund to be used for mass transit
- DC, after blocking freeway for 20 years, used money to build Metro
- 1975, President Ford gutted gas tax
Nothing previously budgeted for highway maintenance
- 1976, finally Congress gave money to fixing roads
Electric Trolley
- Late 19th century
- 1st streetcars horse-powered
- 1873, cable cars developed in San Francisco
- Electric trolley popular quickly
- By 1900, almost all streetcars electric
- 1920s: Start of fall
--- overbuilding, regulations, turbulent economy
--- car gives freedom of choice
--- gov't subsidize roads, not trolleys
--- rapid increase in traffic congestion
--- excitement for cars
GM Conspiracy (1936-1950)?
asdf
Plane/car/railroad comparison
- developed around same time as automobile
- took much longer to develop
- required more complex scientific knowledge
- advances in both science and technology
Early Aircraft Attempts
- 1799: Sir George Cayley - presented 1st scientific design for fixed-wing aircraft
- 1804, built miniature glider, 1st recorded free flight
- 1809, man-size version of glider
- 1843, Henson's steam carriage, 1st known design for propeller-driven
- 1849: "boy glider"
- 1852: , Société Aérostatique et Météorologique de France
Wright Brothers
1902 glider, tended to spin on 1 wing when doing slow turn
Orville crashes and nearly destroys glider
1903, Kitty Hawk, North Carolina:
December 17, 10:35 am, Orville makes 1st powered flight in fully controllable aircraft capable of sustained flight
4 more flights that day, longest 59 seconds and 852 feet
Gust of wind rolls aircraft over and smashes it
Immediately began to develop aircraft into product
1905, have "practical flying machine"
1908, 1st passenger flight: Wilbur takes employee along for a ride

- Next few years, innovations galore: float planes, flying boats, passenger aircraft, fighters & bombers
Start of Industry
1905, Wright brothers tried to sell plane to government, but no interest
1909, College Park Airfield, MD
Longest continuously operating airport in world
Now runs aviation museum connected to the Smithsonian
1910, Orville Wright opens first commercial flight school in Montgomery
1910, 1st aviation military force, France
1911, Burgess Co. first licensed commercial aircraft manufacturer
Bought licensing rights from Wright brothers to build from their patents
Provided seaplanes to the military
WWI
Planes 1st used for reconnaissance
Quickly developed fights, bombers
Aircraft as sign of future combat
Increased aircraft traffic led to construction of landing fields
Led to development of aids for directing approach
Real commercial efforts took off post-war
Gov't Regulation
-Air Mail Act of 1925
---Private carriers responsible for airmail instead of Post Office
-Air Commerce Act of 1926
---Secretary of Commerce to designate air routes, develop air navigation systems, and license pilots and aircraft
Business Grows
1933, United Airlines begins flying coast to coast
1935, Boeing designs the 307 Stratoliner
1st commercial aircraft with a pressurized cabin
1936, Pan American passenger flights across Pacific
1939, Pan American transatlantic passenger service
1947, US Air Force becomes own military branch
1948, 19 major U.S. commercial airports form Airports Operators Council
Address mutual problems facing airports in the U.S.
Airport operations and relations with government and industry

Floyd Bennett Field: NY's first municipal airport
Telegraph
- 1843: Morse builds 1st telegraph line (Balt. to DC)
- 1866: Western Union holds monopoly
- 1880: crucial to US economy
- Bell, Edison, Gray try for many messages simultaneously
- Helmholtz apparatus: mimicked vowels via tuning forks, not transmit
Ear Phonautograph
1874: sound could be translated into visible waves
- speak into it, bones vibrate. brush traced shape of sound waves on piece of smoked glass
Harp apparatus
speak into transmitting harp, reeds vibrate, combination transmitted; not possible cuz would take too many reeds
Telephone experiments
1875: single reed could transmit and receive complex sounds over distance
Liquid Telephone
When he shouted into the open end of the cone, his voice made the parchment vibrate, so the needle moved slightly in relation to a contact in the cup. The needle was wired to a battery and the movement varied the strength of the current passing between the contacts, thus converting sound waves into an electric signal which travelled along a wire to a receiver.
Start of Industry
- 1876: Bell invents phone
- offers to sell patent to WU for $100k
- 77: Bell forms Bell Telephone Company
- 78: 1st switchboard in New Haven, CT
--- 10,000 telephones in use
- Bell gets phone monopoly
AT&T
- subsidiary of American Bell Telephone Co.
-1880: American Bell creates AT&T Long Lines (create nationwide long-distance network that was profitable)
- 1892: NYC --> Chicago
- 1899: *takes over*
Grows too fast!
1880s
- line congestion, switchboard technology couldn't handle it
- no organization/plan

solutions: develop copper lines, improve batteries powering phones & switchboards, Theodore Vail (general manager) supports research into tech. improvements
Other phone stuff
- explicit advertising, possibly 1st PR firm bought in US by at&t
- subscription growth slow
- independents turned to rural market after 1900 (farmers eagerly sought phone)
- 1900: residential phones mostly elite luxury
- 1909: 1/4 households had phone
- AT&T monopoly: dishonest tactics to control industries; owned phone equipment manufacturers
- Monopoly declines - 1912: US attorney files antitrust lawsuit against AT&T
- 1913 Kingsbury Agreement: ATT divest itself of WU, would not acquire additional ind. co. -- gave ATT dominance but independents protected
WWI: modern telephone system formed (better quality, chapter, more options) -- fed. gov't took over telephone for 1 year
By 1914, common utility instead of luxury good
- Switchboard in use til 1930s
More phone stuff (later)
- is phone fundamental right?
- 1918: nationalization attempt.. regulated rates, kept rural areas affordable
- natural monopoly: 1921 - Willis Graham Act: established telephone companies as natural monopolies, ICC oversaw mergers, end of phone co. competition
- 1930: 80% phones were Bell
- 1934: service between US and Japan ($39 for first three minutes)
- have to educate users
- Great Depression: 20% loss in subscriptions
- by WWII, back up to 40%
- by 1970: 90%
Start of dial phones
- first introduced in VA in 1919
- 1929: 1/4 of phones
- 1978: last US phone supposedly converted to dial
- decrease of operators, peak in 1940s
Uneven diffusion
1920, 35% households subscribers
1929, 42% households subscribers
Adoption rates geographically and social class dependent
Early phones spread fast in West Coast and Midwest
Slower than would expect in Northeast
South slow to start and kept lagging behind
Cities faster than towns
Working class still very slow to adopt
FCC
1934 Federal Communications Act
- ratified existing system
- explicit goal of universal service
- copied ICC regulation or railroad and interstate commerce w/o price regulations
- WWII diverted gov't attention from ATT investigation
Mobile Phones
1946: first in St. Louis
- single antenna per region
- 1948: Mobile Telephone Service