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59 Cards in this Set

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Accreditation
1. A voluntary process of institutional or organizational review in which a quasi-independent body created for this purpose periodically evaluates the quality of the entity’s work against preestablished written criteria 2. A determination by an accrediting body that an eligible organization, network, program, group, or individual complies with applicable standards
Acute care
Medical care of a limited duration that is provided in an inpatient hospital setting to diagnose and treat an injury or a short-term illness
Ambulatory care
Preventative or corrective healthcare services provided on a nonresident basis in a provider’s office, clinic setting, or hospital outpatient setting
American Association of Medical Colleges (AAMC)
The organization established in 1876 to standardize the curriculum for medical schools in the United States and to promote the licensure of physicians
American College of Healthcare Executives (ACHE)
The national professional organization of healthcare administrators that provides certification services for its members and promotes excellence in the field
American College of Surgeons (ACS)
The scientific and educational association of surgeons formed to improve the quality of surgical care by setting high standards for surgical education and practice
American Health Information Management Association (AHIMA)
The professional membership organization for managers of health record services and healthcare information.
American Hospital Association (AHA)
Today, the mission of the AHA is to advance the health of individuals and communities. The association has a current membership of approximately 5,000 hospitals and healthcare institutions, 600 associate member organizations, and 40,000 individual executives active in the healthcare field. Its headquarters are located in Chicago.
American Medical Association (AMA)
The national professional membership organization for physicians that distributes scientific information to its members and the public, informs members of legislation related to health and medicine, and represents the medical profession’s interests in national legislative matters
American Nurses Association (ANA)
The national professional membership association of nurses that works for the improvement of health standards and the availability of healthcare services, fosters high professional standards for the nursing profession, and advances the economic and general welfare of nurses
Average length of stay (ALOS)
The mean length of stay for hospital inpatients discharged during a given period of time
Behavioral healthcare
A broad array of psychiatric services provided in acute, long-term, and ambulatory care settings; includes treatment of mental disorders, chemical dependency, mental retardation, and developmental disabilities, as well as cognitive rehabilitation services
Biotechnology
The field devoted to applying the techniques of biochemistry, cellular biology, biophysics, and molecular biology to addressing practical issues related to human beings, agriculture, and the environment
Blue Cross and Blue Shield Association
The national association of state and local Blue Cross and Blue Shield plans
Case management
1. The ongoing, concurrent review performed by clinical professionals to ensure the necessity and effectiveness of the clinical services being provided to a patient 2. A process that integrates and coordinates patient care over time and across multiple sites and providers, especially in complex and high-cost cases 3. The process of developing a specific care plan for a patient that serves as a communication tool to improve quality of care and reduce cost
Centers for Medicare and Medicaid Services (CMS)
The division of the Department of Health and Human Services that is responsible for developing healthcare policy in the United States and for administering the Medicare program and the federal portion of the Medicaid program; called the Health Care Financing Administration (HCFA) prior to 2001
Chief executive officer (CEO)
The senior manager appointed by a governing board to direct an organization’s overall long-term strategic management
Chief financial officer (CFO)
The senior manager responsible for the fiscal management of an organization
Chief information officer (CIO)
The senior manager responsible for the overall management of information resources in an organization
Chief operating officer (COO)
The role responsible for managing day-to-day activities of an organization
Clinical privileges
The authorization granted by a healthcare organization’s governing board to a member of the medical staff that enables the physician to provide patient services in the organization within specific practice limits
Commission on Accreditation of Health Informatics and Information Management Education (CAHIIM)
The accrediting organization for educational programs in health informatics and information management
Conditions of Participation
The administrative and operational guidelines and regulations under which facilities are allowed to take part in the Medicare and Medicaid programs; published by the Centers for Medicare and Medicaid Services, a federal agency under the Department of Health and Human Services
Continuous quality improvement (CQI)
1. A management philosophy that emphasizes the importance of knowing and meeting customer expectations, reducing variation within processes, and relying on data to build knowledge for process improvement 2. A continuous cycle of planning, measuring, and monitoring performance and making knowledge-based improvements
Continuum of care
The range of healthcare services provided to patients, from routine ambulatory care to intensive acute care
Deemed status
An official designation indicating that a healthcare facility is in compliance with the Medicare Conditions of Participation; to qualify for deemed status, facilities must be accredited by the Joint Commission on Accreditation of Healthcare Organizations or the American Osteopathic Association
Evidence-based medicine
Healthcare services based on clinical methods that have been thoroughly tested through controlled, peer-reviewed biomedical studies
Extended care facility
A healthcare facility licensed by applicable state or local law to offer room and board, skilled nursing by a full-time registered nurse, intermediate care, or a combination of levels on a twenty-four-hour basis over a long period of time
Health savings accounts
Savings accounts designed to help people save for future medical and retiree health costs on a tax-free basis, part of the 2003 Medicare bill
Health systems agency
An agency that promotes and provides community-based health planning services
Hill-Burton Act
The federal legislation enacted in 1946 as the Hospital Survey and Construction Act to authorize grants for states to construct new hospitals and, later, to modernize old ones; See Hospital Survey and Construction Act
Integrated delivery system (IDS)
A system that combines the financial and clinical aspects of healthcare and uses a group of healthcare providers, selected on the basis of quality and cost management criteria, to furnish comprehensive health services across the continuum of care
Investor-owned hospital chain
Group of for-profit healthcare facilities owned by stockholders
Joint Commission
A private, not-for-profit organization that evaluates and accredits hospitals and other healthcare organizations on the basis of predefined performance standards; formerly the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Malpractice
The improper or negligent treatment of a patient, as by a physician, resulting in injury, damage, or loss
Managed care
1. Payment method in which the third-party payer has implemented some provisions to control the costs of healthcare while maintaining quality care 2. Systematic merger of clinical, financial, and administrative processes to manage access, cost, and quality of healthcare
Managed care organization (MCO)
A type of healthcare organization that delivers medical care and manages all aspects of the care or the payment for care by limiting providers of care, discounting payment to providers of care, and limiting access to care
Medicaid
An entitlement program that oversees medical assistance for individuals and families with low incomes and limited resources; jointly funded between state and federal governments
Medical device
Device used by a physician for a patient that has a condition where a body part does not achieve any of its primary intended purposes such as a heart valve; can be used for life support, such as anesthesia ventilators, as well as for monitoring of patients, such as fetal monitors and other uses such as incubators
Medical staff bylaws
A collection of guidelines adopted by a hospital’s medical staff to govern its business conduct and the rights and responsibilities of its members
Medical staff classifications
Categories of clinical practice privileges assigned to individual practitioners on the basis of their qualifications
Medicare
A federally funded health program established in 1965 to assist with the medical care costs of Americans sixty-five years of age and older as well as other individuals entitled to Social Security benefits owing to their disabilities
National Committee for Quality Assurance
A private not-for-profit accreditation organization whose mission is to evaluate and report on the quality of managed care organizations in the United States
National Institutes of Health (NIH)
Federal agency of the Department of Health and Human Services comprising a number of institutes that carry out research and programs related to certain types of diseases, such as cancer
National Practitioner Data Bank (NPBD)
A data bank established by the federal government through the 1986 Health Care Quality Improvement Act that contains information on professional review actions taken against physicians and other licensed healthcare practitioners, which healthcare organizations are required to check as part of the credentialing process
Peer review organization (PRO)
Until 2002, a medical organization that performs a professional review of medical necessity, quality, and appropriateness of healthcare services provided to Medicare beneficiaries; now called quality improvement organization (QIO)
Physician assistant (PA)
A healthcare professional licensed to practice medicine with physician supervision
Postacute care
also called subacute care or transitional care, is a type of short-term care provided by many long-term care and rehabilitation facilities and hospitals
Prospective payment system (PPS)
A type of reimbursement system that is based on preset payment levels rather than actual charges billed after the service has been provided; specifically, one of several Medicare reimbursement systems based on predetermined payment rates or periods and linked to the anticipated intensity of services delivered as well as the beneficiary’s condition
Quality improvement organization (QIO)
An organization that performs medical peer review of Medicare and Medicaid claims, including review of validity of hospital diagnosis and procedure coding information; completeness, adequacy, and quality of care; and appropriateness of prospective payments for outlier cases and nonemergent use of the emergency room; until 2002, called peer review organization
Reengineering
Fundamental rethinking and radical redesign of business processes to achieve significant performance improvements
Rehabilitation services
Health services provided to assist patients in achieving and maintaining their optimal level of function, self-care, and independence after some type of disability
Skilled nursing facility (SNF)
A long-term care facility with an organized professional staff and permanent facilities (including inpatient beds) that provides continuous nursing and other health-related, psychosocial, and personal services to patients who are not in an acute phase of illness but who primarily require continued care on an inpatient basis
Subacute care
A type of step-down care provided after a patient is released from an acute care hospital (including nursing homes and other facilities that provide medical care, but not surgical or emergency care
Tax Equity and Fiscal Responsibility Act of 1982 (TEFRA)
The federal legislation that modified Medicare’s retrospective reimbursement system for inpatient hospital stays by requiring implementation of diagnosis-related groups and the acute care prospective payment system
Telehealth
A telecommunications system that links healthcare organizations and patients from diverse geographic locations and transmits text and images for (medical) consultation and treatment; also called telemedicine
TRICARE
The federal healthcare program that provides coverage for the dependents of armed forces personnel and for retirees receiving care outside military treatment facilities in which the federal government pays a percentage of the cost; formerly known as Civilian Health and Medical Program of the Uniformed Services
Utilization Review Act
The federal legislation that requires hospitals to conduct continued-stay reviews for Medicare and Medicaid patients
Workers’ compensation
The medical and income insurance coverage for certain employees in unusually hazardous jobs