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14 Cards in this Set
- Front
- Back
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Complexity |
Number of feedback loops, interconnected subsystems, and invisible, unexpected interaction |
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Coupling |
Degree of how tight the subsystems connected with one another (disruptions can propagate fast). |
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Groupthink |
A highly cohesive group Leader preference for a certain decision Insulation of the group from qualified outside opinions |
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High Coupling High Complexity ex |
Nuclear power plant Vulnerable to catastrophic failure |
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High Coupling Low complexity |
Transport |
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Low Coupling High Complexity |
Government |
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Low Coupling Low Complexity |
Manufactures |
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Centralized controls for? |
highly coupled system |
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Decentralized controls for? |
highly complex system |
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How to achieve effective teamworks [5ICCC] |
Common purpose/goal Interdependence Commitment Coordination of skills Group of 5 |
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How to avoid group thing [OAAA] |
Open climate Avoid isolation Assign members to critical evaluator Avoid overly-directive leadership |
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Symptoms of Groupthinks [RUDMIS] |
Invulnerability Rationalization Self-censorship Unanimity Direct pressure on dissenters Mindguards |
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Characteristics of highly reliable organizations[ASDR] |
Constant awareness of accidents [Awareness] Constant search for improvement [Search] Dispersed decision making [Dispersed] Reporting errors are rewarded [Rewarded] |
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Teamwork skills |
-Communication, cooperation, coordination -Shared mental model supports implicit coordination |
