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4 Cards in this Set

  • Front
  • Back

What does SOLER stand for?

Sit squarely


Open posture


Lean forward


Eye contact


Relax

What does LISTEN stand for?

Look interested- get interested.


Involve yourself.


Stay on target.


Test your understanding.


Evaluate the message.


Neutralise your feelings.

What are the two types of questions?

Open and closed ended.

What does ISBAR stand for?

Introduction- identify yourself (name, role and location), and give reason for calling.


Situation- patients age and gender and current status (eg unstable).


Background- give relevant details (problems and clinical history).


Assessment- put it all together, what is your assessment?


Recommendation- be clear about what you are requesting, when should it happen?