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4 Cards in this Set
- Front
- Back
What does SOLER stand for? |
Sit squarely Open posture Lean forward Eye contact Relax |
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What does LISTEN stand for? |
Look interested- get interested. Involve yourself. Stay on target. Test your understanding. Evaluate the message. Neutralise your feelings. |
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What are the two types of questions? |
Open and closed ended. |
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What does ISBAR stand for? |
Introduction- identify yourself (name, role and location), and give reason for calling. Situation- patients age and gender and current status (eg unstable). Background- give relevant details (problems and clinical history). Assessment- put it all together, what is your assessment? Recommendation- be clear about what you are requesting, when should it happen? |