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45 Cards in this Set

  • Front
  • Back
The levels of the socioecological model are...
Society (state, nation, world, policy/law)
Community (neighborhood, city, county)
Organizational (organizations, social institutions)
Interpersonal/Social (family, friends, social networks)
Individual (knowledge, attitudes, skill)
What is health?
State of physical, mental, and social well-being
Not just the absence of disease
Includes spiritual and emotional well-being
What does the ecological approach to health mean?
Health behaviors as part of a larger social system with social and environmental influences and contexts
What is health communication?
the way we seek, process, and share health information
Mutual interpretation
Interaction of doctor, media, internet, family, friends
Influenced by goals, skills, assumptions, culture, etc.
What is the biomedical model?
More focused on disease, physical health
Passive patient and paternalistic provider
Mind & body separation
Specific cause
Focused & specific communication
What are pros and cons of the biomedical model?
Pros:
Good for acute treatment (broken bones, heart attack, etc.)
Cons:
Doesn't treat the whole body, may not completely heal the patient (healing vs. curing)
No preventative medicine
What is the biopsychosocial model?
Focuses on health of whole patient
Active participation of patient, partnership
Mind & body together
Multiple causes, takes into account emotional, social, mental situations
What are the pros and cons of the biopsychosocial model?
Pros:
Can be used as preventative medicine
Heals patient as a whole
Cons:
May be ineffective for emergencies and acute situations
Define the levels of prevention in public health.
Primary: intervention before disease or symptoms are evident
Secondary: early stage, symptoms or risk factors present, prior to dysfunction
Tertiary: intervention when disease is present, prevention of further disability, treatment
Why is health communication important?
Success of health care and public health (satisfaction, adherence, time & money, efficiency)
Coping & decision making
Patient empowerment
Counteract unhealthy media
Preventative healthcare (lifestyle behaviors & real-world conditions)
Define the ethical principle of autonomy.
Respect for persons
Value individual perspectives
Individual empowerment
No freedom restriction
No witholding of info.
Define the ethical principle of nonmaleficence.
Do no harm
Monitor practice, professionalism, expertise
Alert to social & political forces
Larger context, life impact, empathy
Define the ethical principle of justice/equity.
Fair, impartial, respectful, open-minded
No discrimination
No exaggeration of risks
Equal & adequate access
What is an ethical dilemma?(with example)
Choosing between options where each has ethical pros and cons.
Example: Harm reduction
Balancing nonmaleficence and beneficence with utility
Benefits outweigh risks?
Immoral to some, prevent harm for others
Needle exchange programs enables continued illegal drug use and addiction but engages a positive patient-provider relationship and reduces HIV and hepatitis risk
How is supportive communication related to health outcomes?
Speeds healing/recovery
Reduces symptoms and stress
Reduces pain
What are the types of social support?
Action-facilitating (instrumental & informational) and emotional (nurturing)
Define action-facilitating social support.
Instrumental: tangible assistance (childcare, transport.)
Informational: provide info., advice, suggestions (esp. for things we can't control)
Define emotional social support.
Nurturing
Empathy, love, trust
Feedback, socializing
Validation
Positive vs. ignoring reality (acknowledge situation/emotions)
Why is the involvement of patients' families important?
They have greater influence than providers
Are impacted by illness
Serve as advocates
Assist with treatment
Support & coping
Perspective & balance
Get & remember more info.
Elaboration Likelihood Model
-Peripheral vs. central processing
Able to process info.
Type of processing
-peripheral = temporary change
-central = behavior change
Processing has to lead to positive thoughts
Stages of Change
Precontemplation (not thinking about it)
Contemplation (thinking about change)
Preparation/Decision (planning to change)
Action (behavior)
Maintenance (at least 6 months of change)
-More for quitting than adding behaviors
Social Cognitive Theory
-reciprocal determinism
-self-efficacy
-social support
-expectations
-reinforcement
Broad theory
Dynamic influcences of behavior, individual, and environment
The 4 P's of the social marketing theory
Price- what they have to give up
Product- what they will gain
Promotion- how you communicate the message
Place- channels used to reach audience
Components of the Extended Parallel Process Model
Fear appeal
-threat
-perceived susceptibility
-perceived severity
-recommended response
Define a closed question.
Yes, no, limited response, makes assumptions (are you married?)
Define an open question
Door openers, encourage open dialogue, tell me more vs. specifics (other reasons, questions)
Define active listening
Undivided attention, effort to understand
-attending
-following
-reflecting
Define attending skills
Posture-forward, open
Body motion- mirroring
Eye contact
No distractions
No avoidance of emotion
Define following skills
Door openers- invitation to talk, non-judgemental, non-coercive
Minimal encouragers- nods
Infrequent questions
Attentive silence
Define reflecting skills
Paraphrasing- concise in own words
Reflecting feelings- mirror, verbal/nonverbal
Reflecting meanings
Summarative reflections- check for accuracy, open for additional points
DESC scripting
Describe- (behavior only) when you do this...
Express feelings- (I statements) I feel annoyed because...
Specify what you want- turn it down...
Consequences- (what it does to you) it distracts me and makes me suck at life
Components of AMPP
Ask- door openers
Mirror- reflect, emotions
Paraphrase- verbal
Prime- best guess at what they are thinking/feeling
What are the principles of mutuality?
Model of Collaborative Interpretation:
provider as expert advisor & patient as decision maker
-open comm.
-both patient & provider w/ valuable expertise
-shared power
-shared decision making
-patient involvement
Quality communication is associated with...
-satisfaction=compliance
-faster recovery from surgery
-decreased use of pain meds
-shorter hospital stays
-even decrease in bp and blodd glucose
What is the importance of using signposts?
Ask permission/state intent
-reduce uncertainty
-reduce awkwardness
-transition
-into specific questions
-symptoms enquiry
-exam
-explanation and planning
What are the 6 steps of breaking bad news?
1-physical context: in person, comfort, visitors
2-find out how much they know: ask, don't assume
3-find out how much they want to know: full details & treatment vs. just the basics
4-share the information (aligning and educating): signposts, small chuncks, clarify
5-respond to feelings: identify & acknowledge
6-planning & follow-through: plan, understand (reflect), coping strategies, support, follow-through
What is the "Voice of Lifeworld"?
patient language/perspective, relates to every day impacts rather than medical jargon, feelings over evidence
Patient vs. Provider prospectives
Patient: person, concerned care is dictated by $, illness & sense of self, treatment downsides, quality of life vs. length, passive & obedient
Provider: person vs. illness, demanding high stress job, hard long hours, emotional investment & burnout, length of life over quality, authoritarian vs. patient centered
Why do some patients not comply?
-barriers (money, time, etc.)
-don't understand
-don't agree, trust
-denial of condition
-no effect seen early
-symptoms go away early
-not consistent with cultural beliefs
Specific factors that impact communication with adolescents
-lower personal & health knowledge
-perceptions & understanding
-expression
-parental/family involvement
-influence of peers
Specific factors that impact communication with persons of lower SES
-access to and quality of care
-functional and health literacy
-cultural differences
-discrimination/prejudice
-health care preferences (CAM)
-health values
Specific factors that impact communication with persons not proficient in English
-functional & health literacy
-discrimination/prejudice
-few providers & staff w/ language skills
-interpreter availability
-educational materials & prescriptions
Define cultural sensitivity
-desire, knowledge, skills enable people to work together
-curiosity, engagement, acceptance, understanding
-cultural humility (we don't know everything & will make mistakes)
Examples of stigma of disease and how it impacts health care
AIDs & homosexuality- fear of discrimination, social rejection, retribution
Heart problems/diabetes- labelled "couch potatoes"
Importance of determining explanatory models of health (cultural conceptions)
Reduce health disparities:
differences because of gender, race, education, income, etc.
Improve comm.
Improve health care in general
Changing & diverse US population
Growing world health problems & interdependence