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____ 1. The National Compensation Survey published by the Bureau of Labor Statistics can provide local, regional, and national compensations statistics.
T
____ 2. Constructive discharge cases involve employees who voluntarily quit, but claim they were forced to resign.
T
____ 3. As seen in the Adobe Family-Friendly Benefits case, it is recommended practice to have written policies in place when implementing flexible work schedules.
T
____ 4. Differential piece rate plans guarantee employees at least a base pay.
F
____ 5. Apprenticeship training in the United States is far superior to that in Europe.
F
____ 6. Worker's compensation insurance rates depend on the seriousness of the occupations, each state's level of benefits for injuries, and the company's frequency and severity of employee injury.
T
____ 7. Absent legislation prohibiting drug testing, it can generally be said that employers have the right to require an employee to submit to a drug test where "probable cause" exists.
T
____ 8. Discrimination against women accounts for all the wage differences between men and women.
F
____ 9. Compensable factors include skills, effort, responsibilities, and working conditions.
T
____ 10. In order to qualify for Social Security benefits, all individuals must be at least 65 years of age.
F
____ 11. A mediator is the same as an arbitrator. It is just a question of which word you prefer to use.
F
____ 12. Sales incentives can be affected by external factors beyond the salespersons control.
T
____ 13. Recordable cases that must be reported on OSHA Form 300 include any injury or illness treated with first aid.
F
____ 14. Different cultural environments require different organizational behaviors.
T
____ 15. Safety incentive programs are frequently based upon rewards.
T
____ 16. According to Dr. B., it is a good rule of thumb to assume that you have no privacy rights at work.
T
____ 17. Susan's drug test showed the presence of an illegal drug although Susan has never taken drugs. Her test would be classified as false-positive.
T
____ 18. The Fair Labor Standards Act has four major provisions. The provisions are concerned with minimum wage rates, overtime payments, equal rights, and child labor.
T
____ 19. While the Norma Rae movie was instructive relative to labor-management relations, no labor violation took place in the movie.
F
____ 20. Employees might consider organizing and joining a union an effective alternative to quitting a job in which they feel they are being treated unfairly.
T
____ 21. Employees who perform manual tasks on a continual basis are strong candidates for carpal tunnel syndrome.
T
____ 22. The worth of a job is determined formally through the wage and salary survey.
F
____ 23. The performance “threshold” in incentive plans is the name given to the amount of the award.
F
____ 24. Criterion contamination occurs when correlations between two raters of an employee are inconsistent.
F
____ 25. Negligent hiring occurs when an employer hires an employee that is not capable of doing the job they were hired for.
F
____ 26. A preferred provider organization (PPO) is a group of physicians who establish an organization that guarantees the quality of health care provided by an HMO.
F
____ 27. Ideally, performance appraisals should be linked to the strategic objectives of the organization.
T
____ 28. OSHA is legally permitted to inspect workplaces unannounced.
T
____ 29. Spot bonuses are usually provided for some employee effort that is not directly tied to an established performance standard.
T
____ 30. The U.S. Constitution guarantees employees a property right to their jobs, unless the employee signs a statement acknowledging the at-will relationship.
F
____ 31. A steelworker shop has 120 employees in the bargaining unit. Ultimately, only 35 employees actually vote in the representation election, with only 18 yes votes and 17 no votes. By law, the union is granted exclusive representation based on those 18 yes votes.
T
____ 32. Consider the “Wedding Date” film clip. The travel expenses associated with Nick Mercer’s assignment were covered/reimbursed, however, the time spent in travel was not a compensable factor.
F
____ 33. An implied contract may result from statements found in employee handbooks or other employment documents.
T
____ 34. An error of central tendency is a performance-rating error in which all employees are more or less rated as average.
T
____ 35. A Willful violation of OSHA standards that results in death can result in penalties of $250,000 and imprisonment.
T
____ 36. Most benefits are provided voluntarily by the employer.
T
____ 37. Union stewards are full-time employees at the workplace and generally are not paid by the union.
T
____ 38. The AFL-CIO establishes the rules and regulations governing local unions.
F
____ 39. Criterion deficiency occurs when performance standards focus on a single criterion to the exclusion of other important but less quantifiable performance dimensions.
T
____ 40. Under the Family and Medical Leave Act, a convenience store owner with 20 employees is required to provide up to 12 weeks of unpaid leave to an eligible employee for medical reasons.
F
____ 41. In the field of labor relations, unfair labor practices (ULPs) involve violations of safety practices.
F
____ 42. When you have conflicting medical opinion between a medical expert/specialist and the company physician as it relates to an employee and the employee’s work readiness, the recommendation of the company physician will generally be given more weight by the authorities, assuming both doctors acted in “good faith.”
T
____ 43. Career burnout is due primarily to lack of personal fulfillment or lack of positive feedback about performance.
T
____ 44. Indirect compensation includes healthcare benefits and commissions.
F
____ 45. A lockout occurs when employers hire replacement workers for striking employees.
F
____ 46. When employees are paid according to the skills and knowledge they have rather than the specific jobs they perform, they are paid according to competence-based compensation.
T
____ 47. A provision, where permitted, of a labor agreement that requires employees to join the union as a condition of employment is called:
Bb. a union shop
____ 48. If an organization were to choose one means of communicating its safety rules, the most effective would likely be:
Dd. supervisors.
____ 49. Contemporary reasons given by organizations for implementing incentive plans are:
Dd. all of the above.
____ 50. Carmen, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would she not have to do?
Aa. perform a current performance appraisal of the employee
____ 51. According to federal labor laws, which of the following employer acts is absolutely prohibited?
Dd. threatening employees with the loss of their jobs if they vote to unionize
____ 52. A primary philosophy behind incentive systems is that:
Bb. employees will assume "ownership" of their jobs.
____ 53. In a peer-review board, employee representatives are:
Cc. elected by co-workers
____ 54. The two primary purposes of performance appraisals are:
Dd. administrative and developmental.
____ 55. In conducting a wage and salary survey for the job of engineer, the relevant labor market to be surveyed is most likely:
Cc. national.
____ 56. Strikes are largely prohibited in the public sector because:
Bb. the services provided by these employees are considered essential to the well being of the public
____ 57. What cause of death on-the-job has been called the "deadly virus" of crime in America?
Aa. workplace violence
____ 58. Self-appraisals are best for:
Bb. developmental purposes.
____ 59. Under the Fair Labor Standards Act, overtime premium must be paid to all of the following except:
Dd. an outside salesperson who worked 55 hours last week
____ 60. The predominant approach to employee compensation is:
Cc. job-based pay
____ 61. The Health Insurance Portability and Accountability Act:
Bb. grants employees the right to switch medical insurance between former and present employers
____ 62. Under the employment-at-will doctrine, who can terminate the employment relationship?
Dd. employees or employers
____ 63. Compensation management, hours of work, and overtime payments are regulated by:
Cc. federal and state regulations
____ 64. Which of the following are considered the "bread and butter" issues of collective bargaining?
Bb. wages and benefits
____ 65. The courts have generally established that for a claim of insubordination to stick
Dd. All of the above must be in place
____ 66. Which of the following scenarios would be least likely to result in victory for the employee in a wrongful discharge lawsuit?
Dd. Patty was discharged after her employer made her work life miserable for no apparent reason.
____ 67. Under the employment-at-will doctrine, employers may terminate employees for any of the following reasons except:
Bb. cooperating with authorities in regard to an OSHA complaint.
____ 68. A recent study by Liberty Mutual found that employers saved _____ dollars for each dollar invested in workplace safety.
Bb. three
____ 69. Roger Inc. grants its workers an increase in pay after each skill has been mastered and can be demonstrated according to a predetermined standard. This pay is known as:
Aa. competence-based pay plans.
____ 70. The Thompson Corporation wishes to establish an effective disciplinary policy. Which group of managers should have primary responsibility to prevent or correct disciplinary problems?
Dd. immediate managers of employees
____ 71. According to a recent U.S. Chamber of Commerce study, employee benefits represent on average what portion of payroll costs?
Dd. between 35 and 45 percent
____ 72. A pension plan where contributions are made solely by the employer is referred to as a:
Bb. noncontributory plan
____ 73. Performance appraisal methods can be broadly classified as either ____, ____, or ____ approaches.
Bb. trait, behavioral, results
____ 74. Some HR professional believe that the intimidating and adversarial nature of such programs prevent it from achieving its purpose.
Aa. progressive discipline programs.
____ 75. Because cultural environments differ across the world:
Cc. strategies, structures, and management styles that work in one area of the world may be inappropriate in another
____ 76. The National Institute of Mental Health estimates that nearly _____ million Americans suffer from depression each year.
Bb. 17
____ 77. Research shows that a merit increase in the range of ____ percent is necessary to serve as a pay motivator.
Cc. 7 to 9
____ 78. According to Dr. B., if someone was injured at your place of business, and an investigation or discovery took place, which of the following questions or requests are you likely to hear?
Dd. Any or all of the above are likely questions.
____ 79. Louis, a union organizer, needs what minimum percentage of signed authorization cards before the National Labor Relations Board will hold a representation election?
Cc. 30 percent of all eligible employees
____ 80. According to Fair Pay Rules, overtime must be paid to employees earning less than _____ a week annually.
Cc. $455
____ 81. Susie Jones has definite preferences in terms of the benefits offered by her employer. Susie will be able to select the benefits she values highly and avoid those she does not need or want if her employer offers this benefit format:
Bb. cafeteria plan.
____ 82. Group incentive plans do all of the following except:
Cc. reduce free-ride effect
____ 83. The Bureau of Labor Statistics reports that back injuries account for _____ workplace injuries or illnesses.
Bb. one of every five
____ 84. The benefits of medical savings accounts (MSAs) include all of the following except:
Dd. the total costs incurred for services decrease.
____ 85. Polaroid allows employees the opportunity to try out retirement with a leave program, or gradually reduce their work hours as they approach retirement age. These are examples of:
Bb. a pre-retirement program
____ 86. Alice, a new labor union official, wants to use the NLRB for its intended purposes. The NLRB will serve Alice by:
Aa. handling unfair labor practices and holding representation elections.
____ 87. Which of the following groups cannot grant rights to employees?
Dd. unions
____ 88. Incentive systems fail when:
Bb. employees have little ability to affect performance standards
____ 89. The source of overseas employees that provides the advantages of less cost and greater facility in the language is:
Aa. host-country nationals.
____ 90. Incentive systems are effective when:
Cc. managers base incentives on differences in performance.
____ 91. Compared with managers in other countries, American managers are considered to be _____ on the continuum of decision-making styles.
Bb. about in the middle
____ 92. A compensation plan that compensates sales employees based on a percentage of sales is known as a:
Cc. straight commission plan.
____ 93. Pay-for-performance programs:
Cc. tie rewards to employee effort
____ 94. The number of injuries and illnesses per 100 full-time employees during a given year is:
Cc. incidence rate
____ 95. The measure of the average change in prices over time in a fixed "market basket" of goods and services is known as:
Cc. the consumer price index.
____ 96. Employers defend their intrusion into employee privacy by noting:
Bb. their legitimate business interest
____ 97. If a supervisor suspects that a subordinate has a severe drinking problem, the action to be avoided is:
Cc. confronting the employee with his or her alcoholism during the first meeting and threatening dismissal if the employee does not seek help.
____ 98. The appraisal interview should be divided into two sessions, one each for:
Bb. performance review and developmental planning
____ 99. Which of the following benefits are not legally required employee benefits?
Dd. employer contributions to minimum life insurance
____ 100. If the standard time for producing one unit of work in a job paying $5.00 per hour were set at 6 minutes, what would the piece rate be?
Cc. $0.50 per unit
____ 1. The National Compensation Survey published by the Bureau of Labor Statistics can provide local, regional, and national compensations statistics.
T
____ 2. Constructive discharge cases involve employees who voluntarily quit, but claim they were forced to resign.
T
____ 3. As seen in the Adobe Family-Friendly Benefits case, it is recommended practice to have written policies in place when implementing flexible work schedules.
T
____ 4. Differential piece rate plans guarantee employees at least a base pay.
F
____ 5. Apprenticeship training in the United States is far superior to that in Europe.
F
____ 6. Worker's compensation insurance rates depend on the seriousness of the occupations, each state's level of benefits for injuries, and the company's frequency and severity of employee injury.
T
____ 7. Absent legislation prohibiting drug testing, it can generally be said that employers have the right to require an employee to submit to a drug test where "probable cause" exists.
T
____ 8. Discrimination against women accounts for all the wage differences between men and women.
F
____ 9. Compensable factors include skills, effort, responsibilities, and working conditions.
T
____ 10. In order to qualify for Social Security benefits, all individuals must be at least 65 years of age.
F
____ 11. A mediator is the same as an arbitrator. It is just a question of which word you prefer to use.
F
____ 12. Sales incentives can be affected by external factors beyond the salespersons control.
T
____ 13. Recordable cases that must be reported on OSHA Form 300 include any injury or illness treated with first aid.
F
____ 14. Different cultural environments require different organizational behaviors.
T
____ 15. Safety incentive programs are frequently based upon rewards.
T
____ 16. According to Dr. B., it is a good rule of thumb to assume that you have no privacy rights at work.
T
____ 17. Susan's drug test showed the presence of an illegal drug although Susan has never taken drugs. Her test would be classified as false-positive.
T
____ 18. The Fair Labor Standards Act has four major provisions. The provisions are concerned with minimum wage rates, overtime payments, equal rights, and child labor.
T
____ 19. While the Norma Rae movie was instructive relative to labor-management relations, no labor violation took place in the movie.
F
____ 20. Employees might consider organizing and joining a union an effective alternative to quitting a job in which they feel they are being treated unfairly.
T
____ 21. Employees who perform manual tasks on a continual basis are strong candidates for carpal tunnel syndrome.
T
____ 22. The worth of a job is determined formally through the wage and salary survey.
F
____ 23. The performance “threshold” in incentive plans is the name given to the amount of the award.
F
____ 24. Criterion contamination occurs when correlations between two raters of an employee are inconsistent.
F
____ 25. Negligent hiring occurs when an employer hires an employee that is not capable of doing the job they were hired for.
F
____ 26. A preferred provider organization (PPO) is a group of physicians who establish an organization that guarantees the quality of health care provided by an HMO.
F
____ 27. Ideally, performance appraisals should be linked to the strategic objectives of the organization.
T
____ 28. OSHA is legally permitted to inspect workplaces unannounced.
T
____ 29. Spot bonuses are usually provided for some employee effort that is not directly tied to an established performance standard.
T
____ 30. The U.S. Constitution guarantees employees a property right to their jobs, unless the employee signs a statement acknowledging the at-will relationship.
F
____ 31. A steelworker shop has 120 employees in the bargaining unit. Ultimately, only 35 employees actually vote in the representation election, with only 18 yes votes and 17 no votes. By law, the union is granted exclusive representation based on those 18 yes votes.
T
____ 32. Consider the “Wedding Date” film clip. The travel expenses associated with Nick Mercer’s assignment were covered/reimbursed, however, the time spent in travel was not a compensable factor.
F
____ 33. An implied contract may result from statements found in employee handbooks or other employment documents.
T
____ 34. An error of central tendency is a performance-rating error in which all employees are more or less rated as average.
T
____ 35. A Willful violation of OSHA standards that results in death can result in penalties of $250,000 and imprisonment.
T
____ 36. Most benefits are provided voluntarily by the employer.
T
____ 37. Union stewards are full-time employees at the workplace and generally are not paid by the union.
T
____ 38. The AFL-CIO establishes the rules and regulations governing local unions.
F
____ 39. Criterion deficiency occurs when performance standards focus on a single criterion to the exclusion of other important but less quantifiable performance dimensions.
T
____ 40. Under the Family and Medical Leave Act, a convenience store owner with 20 employees is required to provide up to 12 weeks of unpaid leave to an eligible employee for medical reasons.
F
____ 41. In the field of labor relations, unfair labor practices (ULPs) involve violations of safety practices.
F
____ 42. When you have conflicting medical opinion between a medical expert/specialist and the company physician as it relates to an employee and the employee’s work readiness, the recommendation of the company physician will generally be given more weight by the authorities, assuming both doctors acted in “good faith.”
T
____ 43. Career burnout is due primarily to lack of personal fulfillment or lack of positive feedback about performance.
T
____ 44. Indirect compensation includes healthcare benefits and commissions.
F
____ 45. A lockout occurs when employers hire replacement workers for striking employees.
F
____ 46. When employees are paid according to the skills and knowledge they have rather than the specific jobs they perform, they are paid according to competence-based compensation.
T
____ 47. A provision, where permitted, of a labor agreement that requires employees to join the union as a condition of employment is called:
Bb. a union shop
____ 48. If an organization were to choose one means of communicating its safety rules, the most effective would likely be:
Dd. supervisors.
____ 49. Contemporary reasons given by organizations for implementing incentive plans are:
Dd. all of the above.
____ 50. Carmen, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would she not have to do?
Aa. perform a current performance appraisal of the employee
____ 51. According to federal labor laws, which of the following employer acts is absolutely prohibited?
Dd. threatening employees with the loss of their jobs if they vote to unionize
____ 52. A primary philosophy behind incentive systems is that:
Bb. employees will assume "ownership" of their jobs.
____ 53. In a peer-review board, employee representatives are:
Cc. elected by co-workers
____ 54. The two primary purposes of performance appraisals are:
Dd. administrative and developmental.
____ 55. In conducting a wage and salary survey for the job of engineer, the relevant labor market to be surveyed is most likely:
Cc. national.
____ 56. Strikes are largely prohibited in the public sector because:
Bb. the services provided by these employees are considered essential to the well being of the public
____ 57. What cause of death on-the-job has been called the "deadly virus" of crime in America?
Aa. workplace violence
____ 58. Self-appraisals are best for:
Bb. developmental purposes.
____ 59. Under the Fair Labor Standards Act, overtime premium must be paid to all of the following except:
Dd. an outside salesperson who worked 55 hours last week
____ 60. The predominant approach to employee compensation is:
Cc. job-based pay
____ 61. The Health Insurance Portability and Accountability Act:
Bb. grants employees the right to switch medical insurance between former and present employers
____ 62. Under the employment-at-will doctrine, who can terminate the employment relationship?
Dd. employees or employers
____ 63. Compensation management, hours of work, and overtime payments are regulated by:
Cc. federal and state regulations
____ 64. Which of the following are considered the "bread and butter" issues of collective bargaining?
Bb. wages and benefits
____ 65. The courts have generally established that for a claim of insubordination to stick
Dd. All of the above must be in place
____ 66. Which of the following scenarios would be least likely to result in victory for the employee in a wrongful discharge lawsuit?
Dd. Patty was discharged after her employer made her work life miserable for no apparent reason.
____ 67. Under the employment-at-will doctrine, employers may terminate employees for any of the following reasons except:
Bb. cooperating with authorities in regard to an OSHA complaint.
____ 68. A recent study by Liberty Mutual found that employers saved _____ dollars for each dollar invested in workplace safety.
Bb. three
____ 69. Roger Inc. grants its workers an increase in pay after each skill has been mastered and can be demonstrated according to a predetermined standard. This pay is known as:
Aa. competence-based pay plans.
____ 70. The Thompson Corporation wishes to establish an effective disciplinary policy. Which group of managers should have primary responsibility to prevent or correct disciplinary problems?
Dd. immediate managers of employees
____ 71. According to a recent U.S. Chamber of Commerce study, employee benefits represent on average what portion of payroll costs?
Dd. between 35 and 45 percent
____ 72. A pension plan where contributions are made solely by the employer is referred to as a:
Bb. noncontributory plan
____ 73. Performance appraisal methods can be broadly classified as either ____, ____, or ____ approaches.
Bb. trait, behavioral, results
____ 74. Some HR professional believe that the intimidating and adversarial nature of such programs prevent it from achieving its purpose.
Aa. progressive discipline programs.
____ 75. Because cultural environments differ across the world:
Cc. strategies, structures, and management styles that work in one area of the world may be inappropriate in another
____ 76. The National Institute of Mental Health estimates that nearly _____ million Americans suffer from depression each year.
Bb. 17
____ 77. Research shows that a merit increase in the range of ____ percent is necessary to serve as a pay motivator.
Cc. 7 to 9
____ 78. According to Dr. B., if someone was injured at your place of business, and an investigation or discovery took place, which of the following questions or requests are you likely to hear?
Dd. Any or all of the above are likely questions.
____ 79. Louis, a union organizer, needs what minimum percentage of signed authorization cards before the National Labor Relations Board will hold a representation election?
Cc. 30 percent of all eligible employees
____ 80. According to Fair Pay Rules, overtime must be paid to employees earning less than _____ a week annually.
Cc. $455
____ 81. Susie Jones has definite preferences in terms of the benefits offered by her employer. Susie will be able to select the benefits she values highly and avoid those she does not need or want if her employer offers this benefit format:
Bb. cafeteria plan.
____ 82. Group incentive plans do all of the following except:
Cc. reduce free-ride effect
____ 83. The Bureau of Labor Statistics reports that back injuries account for _____ workplace injuries or illnesses.
Bb. one of every five
____ 84. The benefits of medical savings accounts (MSAs) include all of the following except:
Dd. the total costs incurred for services decrease.
____ 85. Polaroid allows employees the opportunity to try out retirement with a leave program, or gradually reduce their work hours as they approach retirement age. These are examples of:
Bb. a pre-retirement program
____ 86. Alice, a new labor union official, wants to use the NLRB for its intended purposes. The NLRB will serve Alice by:
Aa. handling unfair labor practices and holding representation elections.
____ 87. Which of the following groups cannot grant rights to employees?
Dd. unions
____ 88. Incentive systems fail when:
Bb. employees have little ability to affect performance standards
____ 89. The source of overseas employees that provides the advantages of less cost and greater facility in the language is:
Aa. host-country nationals.
____ 90. Incentive systems are effective when:
Cc. managers base incentives on differences in performance.
____ 91. Compared with managers in other countries, American managers are considered to be _____ on the continuum of decision-making styles.
Bb. about in the middle
____ 92. A compensation plan that compensates sales employees based on a percentage of sales is known as a:
Cc. straight commission plan.
____ 93. Pay-for-performance programs:
Cc. tie rewards to employee effort
____ 94. The number of injuries and illnesses per 100 full-time employees during a given year is:
Cc. incidence rate
____ 95. The measure of the average change in prices over time in a fixed "market basket" of goods and services is
Cc. the consumer price index.
____ 96. Employers defend their intrusion into employee privacy by noting:
Bb. their legitimate business interest
____ 97. If a supervisor suspects that a subordinate has a severe drinking problem, the action to be avoided is:
Cc. confronting the employee with his or her alcoholism during the first meeting and threatening dismissal if the employee does not seek help.
____ 98. The appraisal interview should be divided into two sessions, one each for:
Bb. performance review and developmental planning
____ 99. Which of the following benefits are not legally required employee benefits?
Dd. employer contributions to minimum life insurance
____ 100. If the standard time for producing one unit of work in a job paying $5.00 per hour were set at 6 minutes, what would the piece rate be?
Cc. $0.50 per unit