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603 Cards in this Set
- Front
- Back
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A tower case conserves space since it can double as a monitor Stand. |
False
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A DVI port transmits a video signal and is also called a DB-15 port.
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False
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An Ethernet port has a connector called an RJ-45 to connect to a network cable.
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True
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Functions that used to be provided by expansion cards are more often found as inboard ports today.
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True
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Hard drives have three connections for cables: one for reading data, one for writing data, and one for power.
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False
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When disassembling a computer, it's okay to stack circuit boards on top of each other as long as you follow ESD protection rules.
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False
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Immediately after you unplug the computer from the power outlet, you're safe to begin working inside the case
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False
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The motherboard sits on elevated screw holes or spacers to keep it from touching the case
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True
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A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as well.
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False
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A board with PCIe slots might have 4-pin Molex power connector to provide additional power to some types of PCIe boards.
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True
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When you build a computer from parts, you usually start by deciding on which processor and motherboard you will use.
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True
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A FlexATX motherboard is larger than an ATX motherboard.
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False
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A FlexATX motherboard is larger than an ATX motherboard.
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False
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Typically, PGA sockets give better contact than LGA sockets.
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False
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A FlexATX motherboard is larger than an ATX motherboard.
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False
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Typically, PGA sockets give better contact than LGA sockets.
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False
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Sandy Bridge processors house the memory controller and graphics controller.
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True
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A FlexATX motherboard is larger than an ATX motherboard.
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False
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Typically, PGA sockets give better contact than LGA sockets.
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False
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Sandy Bridge processors house the memory controller and graphics controller.
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True
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Motherboards contain only a single bus for I/O, video, and data.
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False
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A FlexATX motherboard is larger than an ATX motherboard.
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False
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Typically, PGA sockets give better contact than LGA sockets.
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False
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Sandy Bridge processors house the memory controller and graphics controller.
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True
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Motherboards contain only a single bus for I/O, video, and data.
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False
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The two major manufacturers of processors are Intel and NVIDIA.
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False
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A FlexATX motherboard is larger than an ATX motherboard.
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False
|
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Typically, PGA sockets give better contact than LGA sockets.
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False
|
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Sandy Bridge processors house the memory controller and graphics controller.
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True
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Motherboards contain only a single bus for I/O, video, and data.
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False
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The two major manufacturers of processors are Intel and NVIDIA.
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False
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Multiple processors can be installed in a single processor housing.
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True
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When installing a processor, you must line up the red circle on the processor with the right-angle mark on the motherboard.
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False
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After installing the processor, if the system begins the boot process and suddenly turns off before completing the boot, the processor is most likely overheating.
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True
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Today's DIMMs use a 64-bit data path.
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True
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Today's DIMMs use a 64-bit data path.
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True
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The 2.5" size hard drive is typically used in devices such as MP3 players.
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False
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The read/write head on a magnetic hard drive is at both the top and bottom of each disk.
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True
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The 80-conductor IDE cable has 80 pins and 40 wires.
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Fasle
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Each IDE header on a motherboard can support up to two IDE devices.
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True
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If you connect the floppy cable in the wrong direction, the floppy drive light stays on continuously.
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True
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If you connect the floppy cable in the wrong direction, the floppy drive light stays on continuously.
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True
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Every installed device requires a device driver to control the device.
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True
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If you connect the floppy cable in the wrong direction, the floppy drive light stays on continuously.
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True
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Every installed device requires a device driver to control the device.
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True
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A 32-bit driver can be used in a 64-bit operating system.
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False
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If you connect the floppy cable in the wrong direction, the floppy drive light stays on continuously.
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True
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Every installed device requires a device driver to control the device.
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True
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A 32-bit driver can be used in a 64-bit operating system.
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False
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The official standard for USB interfaces is called IEEE 1394.
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False
|
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If you connect the floppy cable in the wrong direction, the floppy drive light stays on continuously.
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True
|
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Every installed device requires a device driver to control the device.
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True
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A 32-bit driver can be used in a 64-bit operating system.
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False
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The official standard for USB interfaces is called IEEE 1394.
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False
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A KVM switch allows you to use one monitor, mouse, and keyboard for multiple computers.
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True
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DDR memory is faster than GDDR memory since it is used by the CPU.
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False
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DDR memory is faster than GDDR memory since it is used by the CPU.
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False
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A PC support technician goes to a customer site in response to a service call.
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False
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DDR memory is faster than GDDR memory since it is used by the CPU.
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False
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A PC support technician goes to a customer site in response to a service call.
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False
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You should take ownership of a customer's problem as if it is your own problem.
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True
|
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DDR memory is faster than GDDR memory since it is used by the CPU.
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False
|
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A PC support technician goes to a customer site in response to a service call.
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False
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You should take ownership of a customer's problem as if it is your own problem.
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True
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If you make a mistake that makes the problem worse, it's best to hind the problem until you can resolve it or until you have left the customer site.
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False
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Once you feel like you have resolved a problem, politely tell the customer the job is finished, and go on your way.
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False
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Once you feel like you have resolved a problem, politely tell the customer the job is finished, and go on your way.
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False
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When configuring a CAD/CAM workstation, the quality and performance of the graphic card is of paramount importance.
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False
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Which type of port transmits both digital audio and digital video with a single connector?
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HDMI
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Which of the following is an audio port that connectors to an external home theater audio system, providing digital audio output?
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S/PDIF
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Which of the following is an audio port that connectors to an external home theater audio system, providing digital audio output?
|
S/PDIF
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Which of the following is not true of a motherboard?
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Has a heat sink on the PCIe slots
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Which of the following is most likely to be installed in a PC, is considered primary storage, and has Windows 7 installed on it?
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Hard disk drive
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
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PSU
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
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PSU
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Which is the most common form factor used today for computer cases, power supplies, and motherboards?
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ATX
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
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PSU
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Which is the most common form factor used today for computer cases, power supplies, and motherboards?
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ATX
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Which power supply connector is the main motherboard power connector on most motherboards today?
|
24-pin
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
|
PSU
|
|
|
Which is the most common form factor used today for computer cases, power supplies, and motherboards?
|
ATX
|
|
|
Which power supply connector is the main motherboard power connector on most motherboards today?
|
24-pin
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|
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If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
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8
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|
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
|
PSU
|
|
|
Which is the most common form factor used today for computer cases, power supplies, and motherboards?
|
ATX
|
|
|
Which power supply connector is the main motherboard power connector on most motherboards today?
|
24-pin
|
|
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If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
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8
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Which standard provides the best performance for hard drives?
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SATA
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Which component probably has a dual-voltage selector switch, and has cables that connect to the motherboard and drives?
|
PSU
|
|
|
Which is the most common form factor used today for computer cases, power supplies, and motherboards?
|
ATX
|
|
|
Which power supply connector is the main motherboard power connector on most motherboards today?
|
24-pin
|
|
|
If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
|
8
|
|
|
Which standard provides the best performance for hard drives?
|
SATA
|
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|
Which disk drive standard uses an 80-conductor cable?
|
EIDE
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|
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Which unit of electricity measures electrical force and 115 is a common value?
|
Volt
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Which unit of electricity measures electrical force and 115 is a common value?
|
Volt
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Which unit of electricity measures is used to measure the power consumption of a device?
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Watt
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Which type of electrical current is used to transmit electricity to our homes and workplaces?
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Alternating
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Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
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|
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Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about an FRU?
|
A support technician should know how to replace one
|
|
|
Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about an FRU?
|
A support technician should know how to replace one
|
|
|
Which type of fire extinguisher should you have available in the event of an electrical fire?
|
Class C
|
|
|
Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about an FRU?
|
A support technician should know how to replace one
|
|
|
Which type of fire extinguisher should you have available in the event of an electrical fire?
|
Class C
|
|
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What is a result of two objects with dissimilar electrical charges touching?
|
ESD
|
|
|
Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about an FRU?
|
A support technician should know how to replace one
|
|
|
Which type of fire extinguisher should you have available in the event of an electrical fire?
|
Class C
|
|
|
What is a result of two objects with dissimilar electrical charges touching?
|
ESD
|
|
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What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?
|
Post card
|
|
|
Which of the following is true about AC electricity?
|
It travels from a hot line and returns on a neutral line
|
|
|
What the of component holds its charge even after the power is turned off and the device is unplugged?
|
Capacitor
|
|
|
Which of the following is true about an FRU?
|
A support technician should know how to replace one
|
|
|
Which type of fire extinguisher should you have available in the event of an electrical fire?
|
Class C
|
|
|
What is a result of two objects with dissimilar electrical charges touching?
|
ESD
|
|
|
What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?
|
Post card
|
|
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Which general-purpose tool can measure characteristics of electricity in a variety of devices?
|
Miltimeter
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|
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Which of the following is not a good practice when working inside a computer case?
|
Be sure to hold expansion cards by the edge connectors
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|
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Which of the following is the second step in opening the case of a working computer?
|
Power down the system and unplug it
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To what should you normally clip the ground bracelet before you work inside the computer case?
|
The side of the computer case
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|
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To what should you normally clip the ground bracelet before you work inside the computer case?
|
The side of the computer case
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|
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What do you call a connector on a motherboard that consist of pins that stick up from the board?
|
Header
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To what should you normally clip the ground bracelet before you work inside the computer case?
|
The side of the computer case
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|
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What do you call a connector on a motherboard that consist of pins that stick up from the board?
|
Header
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Which of the following can be described as round plastic or metal pegs that separate the motherboard from the bottom of the case?
|
Standoff
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|
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To what should you normally clip the ground bracelet before you work inside the computer case?
|
The side of the computer case
|
|
|
What do you call a connector on a motherboard that consist of pins that stick up from the board?
|
Header
|
|
|
Which of the following can be described as round plastic or metal pegs that separate the motherboard from the bottom of the case?
|
Standoff
|
|
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Which of the following represents the correct order in which you should install components into the case after disassembling a computer?
|
Power supply, drives, motherboard, cards
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|
|
Which of the following is true about installing the motherboard and connecting power?
|
A 4-pin power cord supplies supplemental power to the processor
|
|
|
Which of the following is true about installing the motherboard and connecting power?
|
A 4-pin power cord supplies supplemental power to the processor
|
|
|
Which of the following is NOT a typical connector found on the front panel header?
|
SATA controller
|
|
|
Which of the following is true about installing the motherboard and connecting power?
|
A 4-pin power cord supplies supplemental power to the processor
|
|
|
Which of the following is NOT a typical connector found on the front panel header?
|
SATA controller
|
|
|
Which of the following is the Intel maximum degree limit for processors?
|
185 F
|
|
|
Which material is s cooler that sits atop the CPU most likely made of?
|
Copper
|
|
|
Which material is s cooler that sits atop the CPU most likely made of?
|
Copper
|
|
|
What is placed between the bottom of the cooler heat sink and the top of the processor that makes an airtight connection between the fan and processor?
|
Thermal compound
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|
|
Along with the processor, what other device is the highest heat producer in the system?
|
Video card
|
|
|
Under what circumstance is a liquid cooling system most likely used?
|
Overclocking
|
|
|
Under what circumstance is a liquid cooling system most likely used?
|
Overclocking
|
|
|
If your computer is in a dirty, dusty environment, what tool should you use periodically to prevent overheating?
|
Compressed air
|
|
|
Under what circumstance is a liquid cooling system most likely used?
|
Overclocking
|
|
|
If your computer is in a dirty, dusty environment, what tool should you use periodically to prevent overheating?
|
Compressed air
|
|
|
What determines the physical size of a power supply and the placement of screw holes?
|
Form factor
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which socket type is soldered to the motherboard, along with the CPU?
|
BGA
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which socket type is soldered to the motherboard, along with the CPU?
|
BGA
|
|
|
What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
|
ZIF
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which socket type is soldered to the motherboard, along with the CPU?
|
BGA
|
|
|
What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
|
ZIF
|
|
|
Which motherboard slot has direct access to the North Bridge?
|
Primary PCIe slot
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
What was the 64-bit Front Side Bus replaced with in the X58 (Nehalem) chipset?
|
QPI
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which socket type is soldered to the motherboard, along with the CPU?
|
BGA
|
|
|
What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
|
ZIF
|
|
|
Which motherboard slot has direct access to the North Bridge?
|
Primary PCIe slot
|
|
|
Which of the following is true about fans in the computer system?
|
They are not found in the power supply case
|
|
|
What was the 64-bit Front Side Bus replaced with in the X58 (Nehalem) chipset?
|
QPI
|
|
|
Which of the following is a technology that allows for multiple video cards to work together in one system?
|
CrossFire
|
|
|
Which technology may require that you purchase a power supply that specifically supports that technology?
|
SLI
|
|
|
Which of the following is a consideration when purchasing a power supply with the correct wattage?
|
The power supply should be rated 30% higher than your needs
|
|
|
What is the result of using a 3-pin fan connector on a 4-pin header on the motherboard?
|
The fan speed cannot be controlled
|
|
|
What does a small triangle embedded on a connector signify?
|
The wire nearest the triangle is pin 1
|
|
|
Which of the following is the smallest motherboard form factor?
|
FlexATX
|
|
|
Which Intel CPU socket is discontinued?
|
Socket 478
|
|
|
Which socket type is soldered to the motherboard, along with the CPU?
|
BGA
|
|
|
What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
|
ZIF
|
|
|
Which motherboard slot has direct access to the North Bridge?
|
Primary PCIe slot
|
|
|
Which of the following is NOT true about Ivy Bridge chipsets compared to earlier products?
|
Use more power
|
|
|
What unit is used to measure the frequency of memory, FSB, and the processor?
|
Hz
|
|
|
What unit is used to measure the frequency of memory, FSB, and the processor?
|
Hz
|
|
|
What was the AGP bus designed specifically for?
|
Video cards
|
|
|
What unit is used to measure the frequency of memory, FSB, and the processor?
|
Hz
|
|
|
What was the AGP bus designed specifically for?
|
Video cards
|
|
|
What type of bus does PCI Express use?
|
Serial
|
|
|
What unit is used to measure the frequency of memory, FSB, and the processor?
|
Hz
|
|
|
What was the AGP bus designed specifically for?
|
Video cards
|
|
|
What type of bus does PCI Express use?
|
Serial
|
|
|
Where do today's computer store almost all motherboard configuration data?
|
CMOS RAM
|
|
|
What unit is used to measure the frequency of memory, FSB, and the processor?
|
Hz
|
|
|
What was the AGP bus designed specifically for?
|
Video cards
|
|
|
What type of bus does PCI Express use?
|
Serial
|
|
|
Where do today's computer store almost all motherboard configuration data?
|
CMOS RAM
|
|
|
If you need to reset the BIOS password on a motherboard and the instructions say to make sure jumper J1 is open, what should you do?
|
Open the case and remove the cover from a set of pins marked J1
|
|
|
Which of the following represents a method for accessing the BIOS setup program?
|
Press a key during the BIOS POST
|
|
|
Which of the following is a setting you can configure from the BIOS setup program?
|
Change the boot sequence
|
|
|
What has occurred if you see the message "Chassis Intruded! System has hammed." the next time you start your computer?
|
The case has been opened
|
|
|
What has occurred if you see the message "Chassis Intruded! System has hammed." the next time you start your computer?
|
The case has been opened
|
|
|
What should you do if you want to be able locate your laptop on the event of loss or theft and give it a command through the Internet to lock it or delete data?
|
Subscribe to LoJack for Laptops
|
|
|
What must your motherboard have to use BitLocker Encryption in Windows 7 which will ensure that your hard drive cannot be used in another computer?
|
TPM chip
|
|
|
What is a possible remedy if your system hangs at old time or during the boot?
|
Flash the BIOS
|
|
|
What is a possible remedy if your system hangs at old time or during the boot?
|
Flash the BIOS
|
|
|
At what point during the motherboard installation should you install the motherboard drivers?
|
After Windows successful boots
|
|
|
What is a possible remedy if your system hangs at old time or during the boot?
|
Flash the BIOS
|
|
|
At what point during the motherboard installation should you install the motherboard drivers?
|
After Windows successful boots
|
|
|
Which of the following is NOT a feature of a processor?
|
Amount of CMOS
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
Which of the following is NOT a component of a processor?
|
Device driver
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
Which of the following is NOT a component of a processor?
|
Device driver
|
|
|
Which Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
|
Centrino
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
Which of the following is NOT a component of a processor?
|
Device driver
|
|
|
Which Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
|
Centrino
|
|
|
Which of the following is true about installing a processor on a motherboard?
|
After placing the processor in the socket, you need to lock down the lever
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
Which of the following is NOT a component of a processor?
|
Device driver
|
|
|
Which Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
|
Centrino
|
|
|
Which of the following is true about installing a processor on a motherboard?
|
After placing the processor in the socket, you need to lock down the lever
|
|
|
What is the most likely result of a correctly installed processor, but an incorrectly installed cooler?
|
Power on, but nothing else happens
|
|
|
What is the general name of the processor feature that AMD calls HyperTransport?
|
Multithreading
|
|
|
Which type of processor memory is located on the processor chip (processor die)?
|
Level 1 cache
|
|
|
Which of the following is NOT a component of a processor?
|
Device driver
|
|
|
Which Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
|
Centrino
|
|
|
Which of the following is true about installing a processor on a motherboard?
|
After placing the processor in the socket, you need to lock down the lever
|
|
|
What is the most likely result of a correctly installed processor, but an incorrectly installed cooler?
|
Power on, but nothing else happens
|
|
|
Which type of memory is the main memory installed as DIMMs on a motherboard?
|
DRAM
|
|
|
Which type of memory can support quad, triple, and dual channels?
|
DDR3
|
|
|
Which type of memory can support quad, triple, and dual channels?
|
DDR3
|
|
|
What unit of measurement is used for DIMM read and write times?
|
Nanoseconds
|
|
|
Which type of memory can support quad, triple, and dual channels?
|
DDR3
|
|
|
What unit of measurement is used for DIMM read and write times?
|
Nanoseconds
|
|
|
Which of the following is true about DIMM technologies?
|
DDR3 is backward compatible with DDR2
|
|
|
Which of the following is true about DIMM slots?
|
Color coding is used to identify the channel
|
|
|
Which of the following is true about DIMM slots?
|
Color coding is used to identify the channel
|
|
|
Which of the following statement is NOT true when setting up dual channeling?
|
If you have two pairs installed in two channels, all four DIMMs must match
|
|
|
Which of the following is true about DIMM slots?
|
Color coding is used to identify the channel
|
|
|
Which of the following statement is NOT true when setting up dual channeling?
|
If you have two pairs installed in two channels, all four DIMMs must match
|
|
|
What is the transfer rate of a 64-bit module running at 1600 MHz?
|
12800 MB/second
|
|
|
Which of the following is true about DIMM slots?
|
Color coding is used to identify the channel
|
|
|
Which of the following statement is NOT true when setting up dual channeling?
|
If you have two pairs installed in two channels, all four DIMMs must match
|
|
|
What is the transfer rate of a 64-bit module running at 1600 MHz?
|
12800 MB/second
|
|
|
DIMMs used in servers can provide additional reliability if they use which of the following technologies?
|
ECC
|
|
|
A DIMM that hold data and amplifies a signal before the data is written to the module uses which technology?
|
Registers
|
|
|
Which memory technology that is no longer used has a 32-bit bus, 232 pins and requires a placeholder in empty slots?
|
RIMM
|
|
|
Which memory technology that is no longer used has a 32-bit bus, 232 pins and requires a placeholder in empty slots?
|
RIMM
|
|
|
What technology in a DIMM informs the BIOS of the module's size, speed, voltage, and data path width?
|
SPD
|
|
|
Which of the following memory configurations definitely will not work when populating a motherboard with DIMMs?
|
Mixing un buffered with registered
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT true about hard disk drives?
|
Sold state drives are less expensive than magnetic hard drives
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT true about hard disk drives?
|
Sold state drives are less expensive than magnetic hard drives
|
|
|
Which process writes sector markings to a hard drive?
|
Low-level formatting
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT true about hard disk drives?
|
Sold state drives are less expensive than magnetic hard drives
|
|
|
Which process writes sector markings to a hard drive?
|
Low-level formatting
|
|
|
Which hard drive technology is used to predict when a drive is likely to fail?
|
S.M.A.R.T
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT true about hard disk drives?
|
Sold state drives are less expensive than magnetic hard drives
|
|
|
Which process writes sector markings to a hard drive?
|
Low-level formatting
|
|
|
Which hard drive technology is used to predict when a drive is likely to fail?
|
S.M.A.R.T
|
|
|
Which of the following is true about disk drive interfaces?
|
PATA allows for two connectors on a motherboard
|
|
|
Which of the following is NOT a necessary precaution when installing memory modules?
|
Test the motherboard for residual electrical charges
|
|
|
Which of the following is NOT true about hard disk drives?
|
Sold state drives are less expensive than magnetic hard drives
|
|
|
Which process writes sector markings to a hard drive?
|
Low-level formatting
|
|
|
Which hard drive technology is used to predict when a drive is likely to fail?
|
S.M.A.R.T
|
|
|
Which of the following is true about disk drive interfaces?
|
PATA allows for two connectors on a motherboard
|
|
|
Which type of cable is required by ATA/66 and above?
|
40 pins, 80 wires
|
|
|
Why would you use a round PATAGONIA ribbon cable instead of traditional flat cable?
|
Round cables obstruct air flow less inside the case
|
|
|
Why is DMA a better transfer mode than PIO for PATA drives?
|
DMA has direct access to the CPU
|
|
|
Which SATA standard provides a transfer rate of 3 Gb/sec?
|
SATA2
|
|
|
Which of the following is true about SCSI drives?
|
SCSI ID 7 has a higher priority than SCSI ID 10
|
|
|
How much data does a 3.5" floppy disk drive hold?
|
1.44 MB
|
|
|
What does a twist in a 34-pin data cable mean?
|
It indicates drive A:
|
|
|
Which of the following is a basic principle that applies to both internal and external devices?
|
For most installations, install the device first, then the device driver
|
|
|
What happens when a problem occurs while Windows 7 is installing a device?
|
The Action Center is launched
|
|
|
What icon might you see in Device Manager that indicates a problem with a device?
|
Yellow triangle
|
|
|
Which of the following destined USB 2.0?
|
480 Mbps, cable length up to 5 meters
|
|
|
Which of the following is true about the USB standard and devices?
|
A USB cable has four wires, two for power and two for communication
|
|
|
Which of the following is true about the FireWire standard and devices?
|
FireWire 800 uses a 4-pin connector
|
|
|
Which of the following is true about installing a new device?
|
A mouse may not require an additional device driver installation
|
|
|
What happens when a flash memory card is installed in a slot and it is recognized by Windows?
|
A drive letter is assigned to the device and you can see it i. Explorer
|
|
|
Which of the following is true about selecting a hard drive?
|
Magnetic drives have larger capacity for the money than solid state drives
|
|
|
What should you install in a server room that will save space by allowing you to control multiple servers with a single mouse, keyboard, and monitor?
|
A KVM switch
|
|
|
Which type of expansion slot uses a retention mechanism to help stabilize a heavy card?
|
AGP
|
|
|
Which of the following might be the cause of a black screen right after you install a new video card?
|
The onboard video is not disabled in BIOS
|
|
|
What do you need to do for Device Manager to display non present devices?
|
Create and set an environment variable
|
|
|
Which type of monitor withstands a lot of handling, use Mercury, and take up the most desk space?
|
Cathode-ray tube
|
|
|
Which monitor characteristic is the distance between adjacent dots on the screen?
|
Pixel pitch
|
|
|
Which slot type would you install a video card in to get the best performance?
|
PCI-e
|
|
|
Which type of video port provides a digital-only signal?
|
DVI-D
|
|
|
Which of the following is a requirement for supporting the Aero user interface?
|
DirectX 9 or higher
|
|
|
Which file system is used by large-capacity USB and memory cards?
|
exFAT
|
|
|
What should you keep in mind when installing hard drives?
|
A PATA drive has master and slave setting
|
|
|
What is the purpose of the LightScribe technology?
|
Label can be burned on the to of a disc
|
|
|
Which type of removable storage media can provide up to 2 TB of storage?
|
SDXC
|
|
|
Which job role works in a lab environment and might not interact with users of the PCs being repaired?
|
Bench technician
|
|
|
Which job role works on site, closely interacting with users, and is responsible for ongoing PC Mainteance?
|
PC support technician
|
|
|
Which of the following is true about the A+ 2012 certification and exams?
|
The A+ certification is not vendor specific
|
|
|
Which of the following is defined as a record of a call for help with a computer problem?
|
Ticket
|
|
|
Which of the following is a good practice when working with a customer on site?
|
Limit use of your cell phone to work-related calls
|
|
|
Which of the following is NOT a good practice when working with a computer illiterate user over the phone?
|
Before proceeding with the call, tell he customer to put someone else on the line
|
|
|
Which of the following is a good practice when working with an overly confident user over the phone?
|
Compliment the user's knowledge, insight, and experience
|
|
|
What should you do when you have a customer that is frequently combining about your company, products, or services?
|
Allow the customer to vent for a while and apologize as necessary
|
|
|
If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
|
Boot Windows and use Disk Management to prepare the new drive
|
|
|
Which of the following should you do after a problem has been completed at an on-site device call?
|
If you changed anything since the last boot, reboot one more time
|
|
|
Which of the following involves assigning a problem to those higher in the support chain?
|
Problem escalation
|
|
|
When working with co-workers and supervisors, which of the following is a good practice?
|
Be professional by putting business matters over personal matters
|
|
|
Which of the following is true about dealing Roth software and other digital content?
|
The right to copy software belongs to the creator of the work
|
|
|
Which of the following is documentation that includes what, when, and from whom evidence was collected, the condition of the evidence, and how it was secured?
|
Chain of custody
|
|
|
Which of the following is NOT an important principle to consider when customizing a system?
|
Ensure your company can supply all parts
|
|
|
Which is true about installing a PATA drive?
|
A motherboard can support up to four EIDE devices
|
|
|
Why might you want to use a RAID 0 disk configuration?
|
To improve overall disk performance
|
|
|
Which of the following best describes RAID 5?
|
It requires 3 or more drives and uses parity checking
|
|
|
Which of the following is true about hardware RAID?
|
RAID controllers have their own BIOS
|
|
|
Which interface is not typically used for an internal tape drive?
|
FireWire
|
|
|
How is data stored on magnetic tape?
|
Sequentially
|
|
|
Which of the following is true about SCSI drives?
|
SCSI ID 7 has a higher priority than SCSI ID 10
|
|
|
How much data does a 3.5" floppy disk drive hold?
|
1.44 MB
|
|
|
What does a twist in a 34-pin data cable mean?
|
It indicates drive A:
|
|
|
Which of the following is a basic principle that applies to both internal and external devices?
|
For most installations, install the device first, then the device driver
|
|
|
What happens when a problem occurs while Windows 7 is installing a device?
|
The Action Center is launched
|
|
|
What icon might you see in Device Manager that indicates a problem with a device?
|
Yellow triangle
|
|
|
Which of the following destined USB 2.0?
|
480 Mbps, cable length up to 5 meters
|
|
|
Which of the following is true about the USB standard and devices?
|
A USB cable has four wires, two for power and two for communication
|
|
|
Which of the following is true about the FireWire standard and devices?
|
FireWire 800 uses a 4-pin connector
|
|
|
Which of the following is true about installing a new device?
|
A mouse may not require an additional device driver installation
|
|
|
What happens when a flash memory card is installed in a slot and it is recognized by Windows?
|
A drive letter is assigned to the device and you can see it i. Explorer
|
|
|
Which of the following is true about selecting a hard drive?
|
Magnetic drives have larger capacity for the money than solid state drives
|
|
|
What should you install in a server room that will save space by allowing you to control multiple servers with a single mouse, keyboard, and monitor?
|
A KVM switch
|
|
|
Which type of expansion slot uses a retention mechanism to help stabilize a heavy card?
|
AGP
|
|
|
Which of the following might be the cause of a black screen right after you install a new video card?
|
The onboard video is not disabled in BIOS
|
|
|
What do you need to do for Device Manager to display non present devices?
|
Create and set an environment variable
|
|
|
Which type of monitor withstands a lot of handling, use Mercury, and take up the most desk space?
|
Cathode-ray tube
|
|
|
Which monitor characteristic is the distance between adjacent dots on the screen?
|
Pixel pitch
|
|
|
Which slot type would you install a video card in to get the best performance?
|
PCI-e
|
|
|
Which type of video port provides a digital-only signal?
|
DVI-D
|
|
|
Which of the following is a requirement for supporting the Aero user interface?
|
DirectX 9 or higher
|
|
|
Which file system is used by large-capacity USB and memory cards?
|
exFAT
|
|
|
What should you keep in mind when installing hard drives?
|
A PATA drive has master and slave setting
|
|
|
What is the purpose of the LightScribe technology?
|
Label can be burned on the to of a disc
|
|
|
Which type of removable storage media can provide up to 2 TB of storage?
|
SDXC
|
|
|
Which job role works in a lab environment and might not interact with users of the PCs being repaired?
|
Bench technician
|
|
|
Which job role works on site, closely interacting with users, and is responsible for ongoing PC Mainteance?
|
PC support technician
|
|
|
Which of the following is true about the A+ 2012 certification and exams?
|
The A+ certification is not vendor specific
|
|
|
Which of the following is defined as a record of a call for help with a computer problem?
|
Ticket
|
|
|
Which of the following is a good practice when working with a customer on site?
|
Limit use of your cell phone to work-related calls
|
|
|
Which of the following is NOT a good practice when working with a computer illiterate user over the phone?
|
Before proceeding with the call, tell he customer to put someone else on the line
|
|
|
Which of the following is a good practice when working with an overly confident user over the phone?
|
Compliment the user's knowledge, insight, and experience
|
|
|
What should you do when you have a customer that is frequently combining about your company, products, or services?
|
Allow the customer to vent for a while and apologize as necessary
|
|
|
If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
|
Boot Windows and use Disk Management to prepare the new drive
|
|
|
Which of the following should you do after a problem has been completed at an on-site device call?
|
If you changed anything since the last boot, reboot one more time
|
|
|
Which of the following involves assigning a problem to those higher in the support chain?
|
Problem escalation
|
|
|
When working with co-workers and supervisors, which of the following is a good practice?
|
Be professional by putting business matters over personal matters
|
|
|
Which of the following is true about dealing Roth software and other digital content?
|
The right to copy software belongs to the creator of the work
|
|
|
Which of the following is documentation that includes what, when, and from whom evidence was collected, the condition of the evidence, and how it was secured?
|
Chain of custody
|
|
|
Which of the following is NOT an important principle to consider when customizing a system?
|
Ensure your company can supply all parts
|
|
|
Which of the following is likely to be a requirement for a high-end CAD/CAM workstation?
|
A motherboard with quad channels for memory and numerous memory slots
|
|
|
Which of the following is NOT a recommendation for a mid-range to high-end audio/video editing workstation?
|
A 16x single-layer DVD reader
|
|
|
What is it called when one physical machine hosts multiple activities that are normally done on multiple machines?
|
Virtualization
|
|
|
What processor feature might you need to enable in the BIOS if you will be tuning VMs?
|
HAV
|
|
|
Which is true about installing a PATA drive?
|
A motherboard can support up to four EIDE devices
|
|
|
What is it called when a virtualization server provides a virtual desktop for users on multiple client machines?
|
VDI
|
|
|
What is hypervisor?
|
A program that manages VMs
|
|
|
Why might you want to use a RAID 0 disk configuration?
|
To improve overall disk performance
|
|
|
Which of the following best describes RAID 5?
|
It requires 3 or more drives and uses parity checking
|
|
|
Which of the following is true about hardware RAID?
|
RAID controllers have their own BIOS
|
|
|
Which interface is not typically used for an internal tape drive?
|
FireWire
|
|
|
How is data stored on magnetic tape?
|
Sequentially
|
|
|
Which of the following is true about SCSI drives?
|
SCSI ID 7 has a higher priority than SCSI ID 10
|
|
|
How much data does a 3.5" floppy disk drive hold?
|
1.44 MB
|
|
|
What does a twist in a 34-pin data cable mean?
|
It indicates drive A:
|
|
|
Which of the following is a basic principle that applies to both internal and external devices?
|
For most installations, install the device first, then the device driver
|
|
|
What happens when a problem occurs while Windows 7 is installing a device?
|
The Action Center is launched
|
|
|
What icon might you see in Device Manager that indicates a problem with a device?
|
Yellow triangle
|
|
|
Which of the following destined USB 2.0?
|
480 Mbps, cable length up to 5 meters
|
|
|
Which of the following is true about the USB standard and devices?
|
A USB cable has four wires, two for power and two for communication
|
|
|
Which of the following is true about the FireWire standard and devices?
|
FireWire 800 uses a 4-pin connector
|
|
|
Which of the following is true about installing a new device?
|
A mouse may not require an additional device driver installation
|
|
|
What happens when a flash memory card is installed in a slot and it is recognized by Windows?
|
A drive letter is assigned to the device and you can see it i. Explorer
|
|
|
Which of the following is true about selecting a hard drive?
|
Magnetic drives have larger capacity for the money than solid state drives
|
|
|
What should you install in a server room that will save space by allowing you to control multiple servers with a single mouse, keyboard, and monitor?
|
A KVM switch
|
|
|
Which type of expansion slot uses a retention mechanism to help stabilize a heavy card?
|
AGP
|
|
|
Which of the following might be the cause of a black screen right after you install a new video card?
|
The onboard video is not disabled in BIOS
|
|
|
What do you need to do for Device Manager to display non present devices?
|
Create and set an environment variable
|
|
|
Which type of monitor withstands a lot of handling, use Mercury, and take up the most desk space?
|
Cathode-ray tube
|
|
|
Which monitor characteristic is the distance between adjacent dots on the screen?
|
Pixel pitch
|
|
|
Which slot type would you install a video card in to get the best performance?
|
PCI-e
|
|
|
Which type of video port provides a digital-only signal?
|
DVI-D
|
|
|
Which of the following is a requirement for supporting the Aero user interface?
|
DirectX 9 or higher
|
|
|
Which file system is used by large-capacity USB and memory cards?
|
exFAT
|
|
|
What should you keep in mind when installing hard drives?
|
A PATA drive has master and slave setting
|
|
|
What is the purpose of the LightScribe technology?
|
Label can be burned on the to of a disc
|
|
|
Which type of removable storage media can provide up to 2 TB of storage?
|
SDXC
|
|
|
Which job role works in a lab environment and might not interact with users of the PCs being repaired?
|
Bench technician
|
|
|
Which job role works on site, closely interacting with users, and is responsible for ongoing PC Mainteance?
|
PC support technician
|
|
|
Which of the following is true about the A+ 2012 certification and exams?
|
The A+ certification is not vendor specific
|
|
|
Which of the following is defined as a record of a call for help with a computer problem?
|
Ticket
|
|
|
Which of the following is a good practice when working with a customer on site?
|
Limit use of your cell phone to work-related calls
|
|
|
Which of the following is NOT a good practice when working with a computer illiterate user over the phone?
|
Before proceeding with the call, tell he customer to put someone else on the line
|
|
|
Which of the following is a good practice when working with an overly confident user over the phone?
|
Compliment the user's knowledge, insight, and experience
|
|
|
What should you do when you have a customer that is frequently combining about your company, products, or services?
|
Allow the customer to vent for a while and apologize as necessary
|
|
|
If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
|
Boot Windows and use Disk Management to prepare the new drive
|
|
|
Which of the following should you do after a problem has been completed at an on-site device call?
|
If you changed anything since the last boot, reboot one more time
|
|
|
Which of the following involves assigning a problem to those higher in the support chain?
|
Problem escalation
|
|
|
When working with co-workers and supervisors, which of the following is a good practice?
|
Be professional by putting business matters over personal matters
|
|
|
Which of the following is true about dealing Roth software and other digital content?
|
The right to copy software belongs to the creator of the work
|
|
|
Which of the following is documentation that includes what, when, and from whom evidence was collected, the condition of the evidence, and how it was secured?
|
Chain of custody
|
|
|
Which of the following is NOT an important principle to consider when customizing a system?
|
Ensure your company can supply all parts
|
|
|
Which of the following is likely to be a requirement for a high-end CAD/CAM workstation?
|
A motherboard with quad channels for memory and numerous memory slots
|
|
|
Which of the following is NOT a recommendation for a mid-range to high-end audio/video editing workstation?
|
A 16x single-layer DVD reader
|
|
|
What is it called when one physical machine hosts multiple activities that are normally done on multiple machines?
|
Virtualization
|
|
|
What processor feature might you need to enable in the BIOS if you will be tuning VMs?
|
HAV
|
|
|
Which is true about installing a PATA drive?
|
A motherboard can support up to four EIDE devices
|
|
|
What is it called when a virtualization server provides a virtual desktop for users on multiple client machines?
|
VDI
|
|
|
What is hypervisor?
|
A program that manages VMs
|
|
|
A ___________ is used to test a port in a computer or other device to make sure the port is working.
|
Loopback
|
|
|
A(n) ___________ is a circuit board that provides more ports than those provided by the motherboard.
|
Expansion
|
|
|
___________ is temporary storage for Dara and instructions as they are being processed by the CPU.
|
RAM
|
|
|
The ___________ form factor reduces the total cost of a system by reducing the number of expansion slots, and allows for a smaller case size.
|
Micro ATX
|
|
|
Example of ___________ droves include CD, DVD, and Blu-ray.
|
Optical
|
|
|
If you touch an ungrounded component , you could damage it with ___________ electricity
|
Static
|
|
|
After you unplug the computer, you should press the ___________ button for about three seconds.
|
Power
|
|
|
While working inside the computer, you should clip a ___________ bracelet to the computer case.
|
Ground
|
|
|
Why might you want to use a RAID 0 disk configuration?
|
To improve overall disk performance
|
|
|
The front ___________ connectors lead from the front of the computer case to the motherboard.
|
Panel
|
|
|
A ___________ uses fins that draw heat away from the processor.
|
Heat sink
|
|
|
The motherboard ___________ determines the size of the board and it features.
|
Form factor
|
|
|
A ___________ socket has blunt protruding pins on the socket that connect with lands or pads on the bottom of the processor.
|
LGA
|
|
|
In the Accelerated Hub Architecture, the fast end of the hub is called the ___________.
|
North Bridge
|
|
|
NVIDIA's method of connecting multiple video cards in the same system is called ___________.
|
SLI
|
|
|
All data and instructions inside a computer are represented in ___________, which means there are only two states.
|
Binary
|
|
|
___________ is the ability of a processor to execute two instructions at the same time.
|
Multiprocessing
|
|
|
The ___________ family of AMD processors has processors that run up to 3.2 GHz, have up to 6 cores, and use the AM3 socket.
|
Phenom
|
|
|
After you install a processor, you should check the ___________ to verify that the system recognized the processor correctly.
|
BIOS setup
|
|
|
Which of the following best describes RAID 5?
|
It requires 3 or more drives and uses parity checking
|
|
|
CAS ___________ measures memory access timing.
|
Latency
|
|
|
A ___________ has no moving parts and is built using nonvolatile memory, which is similar to that used for USB flash drives.
|
Solid state drive
|
|
|
The top and bottom of each disk in s magnetic hard drive have a ___________ that moves across the disk surface.
|
Read/write head
|
|
|
With ___________, you can connect and disconnect a drive while the system is running.
|
Hot-Swapping
|
|
|
To reduce the amount of electrical ___________ on a SCSI cable, each end of the SCSI chain has a terminating resistor.
|
Interference
|
|
|
___________ access makes recovering files slow and inconvenient when using tape droves.
|
Sequential
|
|
|
If a problem occurs while Windows 7 is installing a device, it automatically launches the ___________.
|
Action center
|
|
|
If a driver update creates a problem, you can ___________ the driver update if the previous drivers were working.
|
Roll back
|
|
|
Which of the following is true about hardware RAID?
|
RAID controllers have their own BIOS
|
|
|
Which interface is not typically used for an internal tape drive?
|
FireWire
|
|
|
How is data stored on magnetic tape?
|
Sequentially
|
|
|
Which of the following is true about SCSI drives?
|
SCSI ID 7 has a higher priority than SCSI ID 10
|
|
|
How much data does a 3.5" floppy disk drive hold?
|
1.44 MB
|
|
|
What does a twist in a 34-pin data cable mean?
|
It indicates drive A:
|
|
|
Which of the following is a basic principle that applies to both internal and external devices?
|
For most installations, install the device first, then the device driver
|
|
|
What happens when a problem occurs while Windows 7 is installing a device?
|
The Action Center is launched
|
|
|
What icon might you see in Device Manager that indicates a problem with a device?
|
Yellow triangle
|
|
|
Which of the following destined USB 2.0?
|
480 Mbps, cable length up to 5 meters
|
|
|
Which of the following is true about the USB standard and devices?
|
A USB cable has four wires, two for power and two for communication
|
|
|
Which of the following is true about the FireWire standard and devices?
|
FireWire 800 uses a 4-pin connector
|
|
|
Which of the following is true about installing a new device?
|
A mouse may not require an additional device driver installation
|
|
|
What happens when a flash memory card is installed in a slot and it is recognized by Windows?
|
A drive letter is assigned to the device and you can see it i. Explorer
|
|
|
Which of the following is true about selecting a hard drive?
|
Magnetic drives have larger capacity for the money than solid state drives
|
|
|
What should you install in a server room that will save space by allowing you to control multiple servers with a single mouse, keyboard, and monitor?
|
A KVM switch
|
|
|
Which type of expansion slot uses a retention mechanism to help stabilize a heavy card?
|
AGP
|
|
|
Which of the following might be the cause of a black screen right after you install a new video card?
|
The onboard video is not disabled in BIOS
|
|
|
What do you need to do for Device Manager to display non present devices?
|
Create and set an environment variable
|
|
|
Which type of monitor withstands a lot of handling, use Mercury, and take up the most desk space?
|
Cathode-ray tube
|
|
|
Which monitor characteristic is the distance between adjacent dots on the screen?
|
Pixel pitch
|
|
|
Which slot type would you install a video card in to get the best performance?
|
PCI-e
|
|
|
Which type of video port provides a digital-only signal?
|
DVI-D
|
|
|
Which of the following is a requirement for supporting the Aero user interface?
|
DirectX 9 or higher
|
|
|
Which file system is used by large-capacity USB and memory cards?
|
exFAT
|
|
|
What should you keep in mind when installing hard drives?
|
A PATA drive has master and slave setting
|
|
|
What is the purpose of the LightScribe technology?
|
Label can be burned on the to of a disc
|
|
|
Which type of removable storage media can provide up to 2 TB of storage?
|
SDXC
|
|
|
Which job role works in a lab environment and might not interact with users of the PCs being repaired?
|
Bench technician
|
|
|
Which job role works on site, closely interacting with users, and is responsible for ongoing PC Mainteance?
|
PC support technician
|
|
|
Which of the following is true about the A+ 2012 certification and exams?
|
The A+ certification is not vendor specific
|
|
|
Which of the following is defined as a record of a call for help with a computer problem?
|
Ticket
|
|
|
Which of the following is a good practice when working with a customer on site?
|
Limit use of your cell phone to work-related calls
|
|
|
Which of the following is NOT a good practice when working with a computer illiterate user over the phone?
|
Before proceeding with the call, tell he customer to put someone else on the line
|
|
|
Which of the following is a good practice when working with an overly confident user over the phone?
|
Compliment the user's knowledge, insight, and experience
|
|
|
What should you do when you have a customer that is frequently combining about your company, products, or services?
|
Allow the customer to vent for a while and apologize as necessary
|
|
|
If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
|
Boot Windows and use Disk Management to prepare the new drive
|
|
|
Which of the following should you do after a problem has been completed at an on-site device call?
|
If you changed anything since the last boot, reboot one more time
|
|
|
Which of the following involves assigning a problem to those higher in the support chain?
|
Problem escalation
|
|
|
When working with co-workers and supervisors, which of the following is a good practice?
|
Be professional by putting business matters over personal matters
|
|
|
Which of the following is true about dealing Roth software and other digital content?
|
The right to copy software belongs to the creator of the work
|
|
|
Which of the following is documentation that includes what, when, and from whom evidence was collected, the condition of the evidence, and how it was secured?
|
Chain of custody
|
|
|
Which of the following is NOT an important principle to consider when customizing a system?
|
Ensure your company can supply all parts
|
|
|
Which of the following is likely to be a requirement for a high-end CAD/CAM workstation?
|
A motherboard with quad channels for memory and numerous memory slots
|
|
|
Which of the following is NOT a recommendation for a mid-range to high-end audio/video editing workstation?
|
A 16x single-layer DVD reader
|
|
|
What is it called when one physical machine hosts multiple activities that are normally done on multiple machines?
|
Virtualization
|
|
|
What processor feature might you need to enable in the BIOS if you will be tuning VMs?
|
HAV
|
|
|
Which is true about installing a PATA drive?
|
A motherboard can support up to four EIDE devices
|
|
|
What is it called when a virtualization server provides a virtual desktop for users on multiple client machines?
|
VDI
|
|
|
What is hypervisor?
|
A program that manages VMs
|
|
|
A ___________ is used to test a port in a computer or other device to make sure the port is working.
|
Loopback
|
|
|
A(n) ___________ is a circuit board that provides more ports than those provided by the motherboard.
|
Expansion
|
|
|
___________ is temporary storage for Dara and instructions as they are being processed by the CPU.
|
RAM
|
|
|
The ___________ form factor reduces the total cost of a system by reducing the number of expansion slots, and allows for a smaller case size.
|
Micro ATX
|
|
|
Example of ___________ droves include CD, DVD, and Blu-ray.
|
Optical
|
|
|
If you touch an ungrounded component , you could damage it with ___________ electricity
|
Static
|
|
|
After you unplug the computer, you should press the ___________ button for about three seconds.
|
Power
|
|
|
While working inside the computer, you should clip a ___________ bracelet to the computer case.
|
Ground
|
|
|
Why might you want to use a RAID 0 disk configuration?
|
To improve overall disk performance
|
|
|
The front ___________ connectors lead from the front of the computer case to the motherboard.
|
Panel
|
|
|
A ___________ uses fins that draw heat away from the processor.
|
Heat sink
|
|
|
The motherboard ___________ determines the size of the board and it features.
|
Form factor
|
|
|
A ___________ socket has blunt protruding pins on the socket that connect with lands or pads on the bottom of the processor.
|
LGA
|
|
|
In the Accelerated Hub Architecture, the fast end of the hub is called the ___________.
|
North Bridge
|
|
|
NVIDIA's method of connecting multiple video cards in the same system is called ___________.
|
SLI
|
|
|
All data and instructions inside a computer are represented in ___________, which means there are only two states.
|
Binary
|
|
|
___________ is the ability of a processor to execute two instructions at the same time.
|
Multiprocessing
|
|
|
The ___________ family of AMD processors has processors that run up to 3.2 GHz, have up to 6 cores, and use the AM3 socket.
|
Phenom
|
|
|
After you install a processor, you should check the ___________ to verify that the system recognized the processor correctly.
|
BIOS setup
|
|
|
Which of the following best describes RAID 5?
|
It requires 3 or more drives and uses parity checking
|
|
|
CAS ___________ measures memory access timing.
|
Latency
|
|
|
A ___________ has no moving parts and is built using nonvolatile memory, which is similar to that used for USB flash drives.
|
Solid state drive
|
|
|
The top and bottom of each disk in s magnetic hard drive have a ___________ that moves across the disk surface.
|
Read/write head
|
|
|
With ___________, you can connect and disconnect a drive while the system is running.
|
Hot-Swapping
|
|
|
To reduce the amount of electrical ___________ on a SCSI cable, each end of the SCSI chain has a terminating resistor.
|
Interference
|
|
|
___________ access makes recovering files slow and inconvenient when using tape droves.
|
Sequential
|
|
|
If a problem occurs while Windows 7 is installing a device, it automatically launches the ___________.
|
Action center
|
|
|
If a driver update creates a problem, you can ___________ the driver update if the previous drivers were working.
|
Roll back
|
|
|
___________ wireless communication technology requires an unobstructed line of sight between transmitter and receiver.
|
Infrared
|
|
|
A ___________ device inputs data about a person which might include fingerprints and voice.
|
Biometric
|
|
|
Which of the following is true about hardware RAID?
|
RAID controllers have their own BIOS
|
|
|
A ___________ disc can hold data in two layers on each side, for a total of four layers on one side
|
Blu-ray
|
|
|
A ___________ technician goes to a customer site in response to a service call.
|
Service
|
|
|
___________ sponsors the A+ Certification Program and manages the exams.
|
Comptia
|
|
|
You may need to ___________ a problem if it should be assigned to someone higher in the support chain.
|
Escalate
|
|
|
The job isn't finished until the ___________ is done.
|
Paperwork
|
|
|
A ___________ PC is designed to play and possibly record music, photos, movies, and video on a TV or large monitor screen.
|
Home theater
|
|
|
Which interface is not typically used for an internal tape drive?
|
FireWire
|
|
|
How is data stored on magnetic tape? |
Sequentially
|
|
|
If you need to recover data off a system that won't boot, install the drive in a working system. |
True |
|
|
If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it. |
False |
|
|
To move a hard drive to another computer for the Purposes of accessing the data, you always need to first physically install it in a drive bay |
False |
|
|
A poor looking video display might be caused by inadequate |
True |
|
|
A degausser can erase everything on an optical disk. |
False |
|
|
The Telnet protocol encrypts transmitted data, which therefore cannont be read by others on the network. |
False |
|
|
When using static IP addressing, software automatically configures the network connection on each device. |
False |
|
|
Wireless networks are either public, unsecured hotspots or private, secured hotspots. |
True |
