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368 Cards in this Set
- Front
- Back
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Administrative duties for FOI
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Record keeping, managing projects, preparing budget requests, maint requests,
preliminary investigations |
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Administrative duties for FOII
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evaluation of subordinates,
correcting unacceptable performance, formal performance appraisals, project/division budget, news releases |
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Emergency Duties for FOI
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supervise at company level,
first officer on scene, implement incident action plan, personnel accountability, preliminary investigation |
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Emergency Duties for FOII
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Supervise multiple units
develop operational plan determine and origin of fire Preliminary Cause of fire |
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Non Emergency duties of FOI
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pre incident plan,
company level training deliver public ed programs, respond to community inquires |
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Non Emergency duties for FOII
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inspections,
review accident reports, pre incident plan for large bldgs |
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for a dept to be successful today there must be ____,_____and _____ in emergency activites?
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employee empowerment,
decentralized decision making, and delegation |
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Having clear organization values is obtained by what 6 things?
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code of ethics
select employees with similar values, top management exhibiting same values, job goals, performance appraisals that reward ethical behavior, ethics training programs |
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list key points of interpersonal assesment
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maintain control of interview,
tell employee behavior you expect, give employee deadline, arrange followups get employee to buy into plan, be empathetic explain consequences finish on positive role |
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a study journal should have what 4 sections?
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1) all info about the exam
2) calender (one month format) 3) written reference material 4) info about test, components of exam |
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there are between 5-15 dimesnions measured on a promo exam. the six most common are?
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oral comms,
written comms, problem analysis, judgement, organizational sensitivity, planning/ organizing |
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the spoils system is also known as?
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the spoils system?
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regardless of the organizational structure every fire officer must work with a supervisor which requires what activities to be effective?
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keep supervisor informed,
make appropriate decision at your level, consult with supervisor before making major decision or changes. |
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a consent decree can require?
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community outreach,
job fairs, pre employment prep, peer group coaching, |
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what are Taylors 4 principles of scientific management?
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scientifically train, select and replace rule of thumb with scientific methods
develop the worker cooperate with worker divide work evenly between management and workers |
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A theory x manager believes that people dont?
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like to work
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what are Maslows heiarchy of needs?
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physiological
safety security and order social affection esteem, status self actualazation |
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what are 5 suggestions for building trust as a new officer?
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know the job
be consistent walk you talk support your ff's make ff's feel strong |
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what are 5 behavioral modes described by blake and mouton managerial grid?
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Indifferent, evade and elude
controlling, accommodating, status quo sound |
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4 step methods of skill training?
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prepare.
present, apply, evaluate developed during WWI now known as job instruction training |
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a good lesson plan does what?
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organizes the lesson
id's key points can be re used allows others to teach it |
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probationary evaluations usually cover what four areas?
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ff skills and driver operator,
progress in learning job specific info progress in learning the district including target hazards performance of other job tasks |
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what re the four steps of an evaluation?
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supervisor fills out the form
subordinate reviews and comments face to face interview (feedback) establish goals |
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different types of evaluation errors?
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leniency/severity
personal bias recentcy central tendency frame of reference hale and horn constrast |
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the written reprimand should contain?
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statement of charges
statement of official reprimand list previous offenses statement that further offenses could result in more sever punishment |
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the mike twigman conflict resolution model follows what 4 steps?
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drain emotional trouble
understand complaints viewpoints help complainant feel understood id complainant expected resolution |
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techniques that help to improve listening?
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dont assume anything
dont interpret understand the need dont react to quickly |
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7 suggestions to improve communications?
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dont struggle for power
avoid off hand manner words have meanings dont assume immediately seek feedback provide level of detail watch out for conflicting orders |
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FRP consists of what sections
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???
each esf (emergency support functions) annex defines the mission, policies,concepts of operations and primary support agencies |
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what emergency support funcitons (ESF;s) are most important to Fire?
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Esf4- US forrest
Esf6- mass care Esf8- health dept of health-human services esf9-urban sar- fema esf-10 hazmat-epa |
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support annexes function?
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support missions and policies that support disaster ops, community relations, congressional affairs
donation management logistics management osha |
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Incident annex
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document mission and con? or operations
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4 factors published that are essential to protecting ff from injury and death
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follow established procedures,
implement adequate respirator maintenance plan establish ff acct. on scene use pass device |
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a safety officer must be knowledgeable in?
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fire behavior
bldng construction ff strategy an tactics hazmat rescue rules and regs |
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everything that occurs at an emergency incident can be divided among what 4 major components?
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operations
planning logistics finance/admin |
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laymans 5 step process for analyzing emergencies?
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Facts- thing known
Probabilities- thing likely Situation Decision Plan of operation |
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laymans "situation" involves 3 dimensions
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whether resources enroute can handle
specific capabilities and limits of those units repsonding capabilities and limits of personnel |
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the 4th step of laymans procedures is making decisions which require an officer to ask what quesitons?
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enough resources to ext and mit
sufficient resources for inter attk most effective assignment of onscene resources most effective assignment of responding resources |
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what is used to provide a constant structure to process and establish
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strategies, tactics, tasks
sop's guide decision making process and ensure consistency |
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for a single family dweling NFPA 1710 requires what for a fire?
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2 handlines 400gpm supply flowing 300gpm
search team vent team rit team apparatus operator IC and safety officer |
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what reference is used for guidelines in evacuation distances based upon?
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North american erg
local hazmat team chemtrec based upon product, quantity, environmental conditions |
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RIC teams are also know as?
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RIT, safety engine,
Fire fighter Assistance Safety Team Truck |
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different branches of logsitics are?
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Support branch- director, supplies.equip, personnel
Service branch- director comms and rehab |
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what reasons would your initiate a formal fire investigation?
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serious injury
fatality arson significant damage |
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determining a point of origin requires what analysis from 4 sources?
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physical marks or fire patterns
observations reported by persons/witnesses analysis of physical/chemistry location of electrical arching |
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the cause determination can be approached as a three step process ?
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source of ignition
determine the fuel determine the circustances/human actions |
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reasons for arson
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profit
crime concealment excitement spite/revenge extremism vandalism |
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3 types of evidence the fire dept must consider?
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demonstrative- tangible items
documentary- reports and records testimonial- witness (under oath) |
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what are the 9 areas of state and local gov tax revenues?
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general sales and gross receipts
property income tax 2/3 rd of revenue is from property and income tax ______________________ corporate fuel dmv tobacco alchohol other |
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the company monthly activity reports include what information?
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emergency responses
training inspections public education station visits |
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a decision document includes what?
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statement of problem in one-two sentences
background restrictions options recommendations next actions |
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a decision document includes what?
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statement of problem in one-two sentences
background restrictions options recommendations next actions |
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6 points of CRM model?
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communications skills
team work task allocation critical decision making situation awareness debriefing |
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6 steps for maintatining scene situational awareness?
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fight the fire
assess problems in time available gather info from all sources choose the best option monitor results and alter plan beware of situational awareness loss factors |
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nfpa 1620 provides what 6 steps to developing a pre incident plan?
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physical elements
occupant considerations fire protection systems/water special hazards emergency ops special circumstances of common occupancy |
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the fire protection hand book identifies what?
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???
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Nfpa 1561?
Now called? |
was- standard on Fdept IMS
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Seven factors to help in developing an action plan?
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R rescue
E exposure C confinement E extinguishment O overhaul V ventilation S salvage |
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a support branch is located?
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at base (1 base per incident)
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steps involved in a budget?
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prepare request
local gov and public revies adoption administrate with quarterly review close out |
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4 steps by US Fire Admin for applying for a grant?
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conduct needs assemssment
compare weakness to the priorities of grant program decide what to apply for complete application |
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to be approved for a grant you must show?
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that your request matches goals of the program
show its cost efficient strong community/financial need |
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the grant application need to analyze what??
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the community, risk assessment,
evaluate existing capabilities and dept needs |
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Communication skills are equally important when?
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working with citizens
conducting tours releasing public info preparing reports |
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5 step models by lubnau and okray
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state the facts
what did I do what went wrong what went right what are you going to do about it |
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% of ff death and injury have remained stable in past decade?
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??
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some depts use the term SOG instead of SOP because conditions often require the fire officer to?
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use personal judgement in determining the appropriate action, allows officer to deviate
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supervisory questions tend to focus on the immediate requirements affecting?
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company preparedness
Ie: how to handle ff late for duty second level officer might have to evaluate the ff reporting time over a year |
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the timed in basket measures a candidates ability to?
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organize
prioritize delegate follow up on admin tasks |
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restraining, regulating, governing, counter acting, over powering
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Controlling
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suggested methods for handling promotional in baskets?
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Review every item,
prioritize, id resources, follow up, make notifications |
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what are 4 formats for emergency incident simulations?
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data dump, candidate gets information as incident progresses he gets updates,situation changes according to answers,
interactive emergency scene is multimedia format, real life format |
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in order to develop competencies with the Company "Page" make what 3 recommendations?
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develop training library,
know the neighborhood, use problem solving scenarios |
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the main weakness of a accomadating behavior is?
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lies in focus of the discussions, to much emphasis on feelings and preference while avoiding concrete issues.
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the status quo person bellieves what about the 2 concerns?
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he believes there is a inherent contradiction but doesnt value over the other,
tries to moderate |
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the most common laws apply to employment are?
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fair labor standards
civil rights act age discrimination act americans with disibilities act family medical leave act uniformed service employment and reemployment act health and insurance portability act |
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the range scope and task of fire officers supervisory activities are defined by what components?
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labor contract
cities personnel regs rules and regs, procedures |
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what are 4 major pieces of federal legislation that laid groundwork for collective bargaining?
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Norris-Laguardia act 1932
Wagner-Connery Act 1935 Taft Hartley Act 1947 landrum Griffin act 1959 railway act 1926 |
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situations that produce more stress on FF's?
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death of co worker
mass casualty death of a child prolonged rescue victim reminds you of someone dangerous event high media interest training or change in attitude |
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the fire dept infectious control program id's
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written policies
written risk managment plan annual training education designated infectious control program access to immunization how exposures are handled |
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the most significant lesson of motivation and hygiene theory is?
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employees who are dissatisfied with internal conditions will not be motivated to achieve maximum performance???/
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3 considerations fire officers must address to motivate an individual are:
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employee belief their effort will achieve goal
employee belief their meeting that meeting the goal will lead to reward employee desire for reward |
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risk reduction has been accomplished through?
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emergency response
fire safety education fire codes with enforcement |
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4 objectives of a public education safety program?
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educate target audiences
instruct target audiences inform large groups distribute info |
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what modules was risk watch curriculum divided into?
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pre k/kindergarten
1-2 motor vehicle safety 3-4 fire prevention 5-6 choking and suffocation 7-8 poison fire arms bike and pedestrian water safety natural disaster |
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the abcd's of course prep?
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Audience, ID
Behavior- desired behavior Conditions- task under w cond? Degree of proficiency |
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a complaint is an expression of ?
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grief, regret, pain, censure, resentment, lamentation, accusations, fault finding
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a mistake can also be a ?
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error or fault resulting from defective judgment, deficient knowledge or carelessness
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5 step process for high quality decision making?
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define the problem
generate alternative solutions select a solution implement a solution evaluate the result |
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Emergency incident simulations fall into what categories?
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1) candidate provide info in written format including pics or pre incident plan.
The candidate has to explain the actions to be taken in the situation known as Data Dump 2) candidate is provided set of basic info concerning an incident to begin exercise, as incident progresses the candidate is provided updates 3) the candidate is in a interactive simulation in a classroom or trainer. He has dynamic information through a multimedia format. Expensive 4) realistic conditions by having candidate don gear and respond to a call (done at large depts) |
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a project plan does what?
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lists tasks, responsibilities, due dates
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name 4 types of internal conflict from within the fire station?
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co worker
work environment policy and procedures fire officer own behavior |
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The first phase of the conflict management template is to obtain?
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obtain as much info as possible
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the fire officer should focus on____listening through a combination of?
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active listening through combo of
listening and observing |
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a complete investigation report has what 3 objectives
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id and explain the issue
provide complete and impartial factual presentation of facts recommend plan of action |
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Nfpa 1620
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recommended practice for pre incident planning
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the initial emergency incident action plan should be based on?
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priorities of life safety and scene stabilization and incident mitgation
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what often constrains collection of data?
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resources,
time, proprietary info, privacy concerns |
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the national building code was first developed by ?
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national board or fire underwriters
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Firescope stands for
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FIreFighting REsources of S.Cal Organized for Potential Emergency
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Firescope developed a standardized method of setting up?
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incident management structure coordinating strategy and tactics and dissemenating information
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Branches are often assigned to group ______?
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to group tactical components
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the tactical worksheet outlines?
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status, location of personnel, resources in a standard form
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groups represent functional?
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operations
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sector is a term that can be applied to what components ?
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either a geographical or function component
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a group is composed of resources assigned to?
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a specific function,
ventilation, sar. etc |
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a branch is a supervisory level established in ops or logistics to provide?
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span of control
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a good size up requires an officer to look and assess what?
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what can be seen
what cant be seen anticipate what can happen |
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the kimbell rule of thumb for estimating required fire flow
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L x W x H x .03
3 gpm per cubic foot |
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Iowa state university rate of flow system formula is?
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1 gallon per min per 100 cubic feet for 30 seconds
50 x 50 x 10/100=250 |
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Iowa state university flow formula determines?
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water needed to knockdown a fire in fully involved enclosed room or structure using fog streams
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nfpa 2001
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standard for clean agent extinguishing systems
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the assertive statement
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opening/attention getter
state your concern state the problem as you see it state a solution obtain agreement |
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a recommended practice for improving decision making includes?
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gain experience
train constantly improve comms skills preplanning incidents |
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what do fire officers use to get work accomplished by and through others?
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functions of management
Henry Fayol |
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polices give fire officers latitude in determining ?
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how the policy can be carried through
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where could you find the discipline requirements for a candidates promotion?
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in the jurisdictions personnel regulations
dept admin procedures labor contract |
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what is used to validate or update the job description and ksa technical worksheet?
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a survey ??? human resources
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two examples of mutually desired goals for the IAFF and IAFC?
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Wellness and fitness task force
Fire Service leadership Partnership |
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The IAFC/IAFF fire service leadership partnership was developed to address?
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the needs of todays chiefs and union presidents
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the basic authority of a supervisor and the duties of subordinates are defined by?
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the personnel rules of the city or governmental organization as well as specific fdept rules
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who publishes an annual reports and statistics on ff losses?>
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NFPA
US fire admin IAFF |
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who has developed resources to promote healthy living?
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IAFC
IAFF National volunteer council NFPA |
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which initiative produced the candidate physical attribute test?
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Fire service joint labor management wellness fitness initiative as well as the peer fitness training certificate program with the american council on excercise
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who identified mvc's as significant causes for ff deaths?
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NFPA
FEMA NIOSH |
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The us fire admin states _____% of ff deaths are that of one FF?
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82%
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what two organizations provide accreditation to fire service professional certification?
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The national board on fire service professional qualifications
The international fire service accreditation congress |
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Who created the national professional qualifications system?
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The Joint council of National Fire Service organizations
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Who provides accreditation to certificate issuing entities?
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IFSAC
International fire service accreditation congress |
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who accredits fire related degree programs at the college levels
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IFSAC
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most initial training for ff leads to certification?
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basic skill
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the four step method of training is
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Preparation
Presentation application evaluation |
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The development of NFPA professional quals during the 1970's created ?
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a need to validate many different certification system
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a monthly evaluation for a probationary ff includes?
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ff skill competency and apparatus operator
progress in learning job specific information learning the fire district performance of other job tasks |
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the first component of empowerment is called?
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Local Government 101
learns how the dept/local gov works |
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Not all disciplinary actions require a loudermill hearing before?
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suspension
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what are the leadership attributes
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belief
values ethics character knowledge skills |
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what choices does a fire officer have for assigning sop's?
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pre assigning them or
assigning as needed |
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the fire officer of the 21st century faces two challenges: ?
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the fire station as a work location
challenges leading a volunteer company |
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what compel a volunteer ff to remain loyal and active?
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pride and personal committment
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demographics is especially valuable in producing?
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fire prevention and public ed programs
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pubic education programs designed around single high profile incidents are more reactive than effective due to?
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resources being wasted on low priority problems
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The ABCD's of course preparation are?
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Audience- ID
Behavior- explained desired Conditions- will the student perform the task? Degree- what is to be expected |
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immediate feedback is usually performed on what form??
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a short form
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NFPA's "Get your message out" media primer is designed to?
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help fire service publicize community outreach
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criteria ideas from brainstorming begin with?
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"Should"
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a project plan lists tasks.......?
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tasks
repsonsibilities due dates |
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a conflict resolution model used for complaints when emotions are high are?
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drain emotional bubble
understand the complainants view help complainant feel understood id the complainants expectation |
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public education activities are performed by?
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staff personnel and fire companies
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what should identify the locations of any occupant who need assistance to safely evacuate the building?
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both the emergency action plan and pre incident plan
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authority having jurisdiciton is a term used in what documents?
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NFPA documents
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who would have jurisdicition for a local fire code?
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fire chief
fire marshal code enforcement |
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regulations in a fire code are enforced by?
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code compliance inspections
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model codes are developed by?
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code making organizations
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most jurisdicitons use model codes developed by?
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NFPA or international code council
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the fire officer must know which code and which______edition is used by the local jurisdiction?
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which annual edition
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the ongoing code compliance inspection for special extinguishing system consists of?
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visual inspection
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the purpose of a fire inspection is to identify hazards that exist and?
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ensure they are corrected
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the level of fire protection a building has is described by the number of?
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hours a building can resist fire
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a type IIA building should resist fire for?
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one hour
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a type IIIA building should resist fire for?
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one to two hours
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a type IIIB building should resist fir e for?
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has no fire resistance rating
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business type use does not include?
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merchantile
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examples of unusual occupancies are?
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towers, water tanks, barns
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to be approved the grant application must have a request that matches?
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the goal of the grant program
show that its cost effective demonstrate a strong community or financial need |
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often the use of specifications eliminates virtually every potential vendor or may greatly increase?
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the price in order to meet specifications
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the order model of communicating is a standard method of transmitting an order to a unit to ensure?
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the message was clearly stated
heard by proper receiver properly understood |
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Branches are a supervisory level functions established in what functional levels?
to provide what? |
operations or logisitics
to provide a span of control |
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a branch director can be in charge of?
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a number of divisons/groups/sectors
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:Laymans five step process for analyzing emergency situtions?
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Facts
Probabilities Situations Decision Plan of operations |
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two major components to the incident action plan
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determination of the appropriate strategy to mitigate an incident
development of tactics to execute the strategy |
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Laymans 7 factors considered to assist in developing an iap
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Rescue
Exposures Confinement Extinguishment Overhaul Ventilation Salvage |
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finding the point of origin requires analysis of four sources of information?
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physical marks or fire patterns
witnesses analysis of physics/chemistry of fire noting location where arching has caused damage |
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6 points of CRM model?
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communication
team work task allocation critical decision making situational awareness debriefing |
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the components of the leadership triangle?
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effective leadership
trust and respect l |
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the percentages of ff death and injuries in what two categories have remained stable in past 10 years?
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stress and fireground ops
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A chain of command ensures a given task is carried out how?
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in a Uniform Manner
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3 other ways to look at a Fire depts organization is?
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Function,
geography staffing |
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the key to improving ethical choices is to?
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to have clear organizational values
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what 2 document define ksa's
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narrative job description
technical class specifiaction |
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integrity can be demonstrated by?
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an adherence to moral code
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an officer demonstrating ehtical behavior is modeling behavior consistent with?
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core values,
mission statement, value statements |
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the 1932 norriss laguardia act made it impossible to?
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prevent a strike
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Nfpa 1583
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standard on Health related fitness programs for FF
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Th iaff and Iafc developed what fitness program?
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the labor management wellness fitness initiative
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Nfpa 1002`
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Standard for Fire Apparatus driver operator professional quals
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nfpa 1561
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standard on emergency services IMS
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Nfpa 1521
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standard for f dept safety officer
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general knowledge for an effective safety offiicer includes ?
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safety and health issues
building construction accountability system scene rehab |
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standard for fire dept infectious control program?
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nfpa 1581
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2000 fire fighter tasks were documented in the?
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trade analysis of FF
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what 2 oragnaizations provide accreditation to fire service professional certification systems?
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National board on fire service professional quals
international fire service accreditation |
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who created the national professional qualification system
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joint council of national fire service organization
"Pro Board" 1972 |
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this self evaluation is used to ?
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Id how well FF has met expectations and goals
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one of the most effective strategies of positive discipline is?
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empowerment
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a person carries out leadership with what attributes?
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belief, values, ethics, character,knowledge and skills
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leadership requires fire officers to provide what three things to a ff?
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purpose, direction and motivation
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the program format should be designed to address?
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the message, audience and available resources????
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if being interviewed from fire station or open house a _______mood is?
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???
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4 broad categories of problems a fire officer deals with?
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in house-at the work location
internal-fdept ops, beyond station level external- private citizens or organizations Hi profile- any issue that could become major |
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a legitimate problem solving process has to be?
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reasonable and based on logic and organizational values
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the range, scope and tasks of a fire officers supervisory activities are defined by?
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local labor contract
municipality personnel regs fire dept rules, regs and procedures |
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some of the federal labor laws do not apply to what workers?
|
federal
state local government employees within the states |
|
|
who did the courts decide with in a labor dispute involving a yellow dog contract?
|
management
|
|
|
yellow dog contract injunctions were enforced by who?
|
police
|
|
|
president roosevelt took what step to boost the national economy?
|
by enacting the National Industrial Recovery act
|
|
|
which act requires management to bargain with duly elected officials and outlaws yellow dog contract?
|
wagner connery act
|
|
|
which labor act established the National Labor Relations board?
|
Wagner Connery
|
|
|
which labor act gave workers the right to refrain from joining a union and applied unfair labor practice provisions to unions and employers?
|
taft hartley
|
|
|
which labor act specifically prohibited a union from firing anti or non union workers?
|
taft hartley
|
|
|
which labor act required a 60 day cooling off period?
|
taft hartley
|
|
|
the most significant provision of the Taft Hartley labor act that affects fire fighters is referred to as?
|
strikes during a national emergency
|
|
|
the landrum griffin act is also known as?
|
labor management reporting and disclosure act
|
|
|
which labor act established a bill of rights for members of labor organization?
|
landrum griffin act
|
|
|
which act requires unions to file annual reports listing assets?
|
landrum griffin
|
|
|
when was legislations passed prohibited federal employees from striking?
|
1912
|
|
|
the generalized process for handling grievances comes form the?
|
labor management relationship
|
|
|
Anti trust legislation was enacted by what act?
|
sherman act
|
|
|
which legislation prohibited union representation of multiple labor groups?
|
sherman act
anti trust |
|
|
the consumer is often the victim of a strike due to the inconveinence and the _______?
|
economic impact
|
|
|
successful labor management relationships are built on ?
|
trust
respect open lines of communications |
|
|
three Iaff labor management alliances are?
|
Fire service joint labor management wellness fitness task force
Fire Service leadership partnership |
|
|
in most cases the grievance procedure is incorporated into what document?
|
personnel rules or labor agreement
|
|
|
what are the special categories of problems?
|
complaints
conflicts mistakes |
|
|
eternal issues require what additional task early in the conflict resolution process?
|
making sure the fire officers supervisor is not suprised
|
|
|
company level problems are more likely to be solved by?
|
members of the company
|
|
|
what plans should include the locations of any occupants who need assistance to safely evacuate?
|
emergency action plan
pre incident plan |
|
|
Hi rises, detentions, health care facilities can not be evacuated in short time so you may have to ?
|
defend in place
|
|
|
a facility involved in a fire should provide a liaison as soon as?
|
command is established
|
|
|
who would be the authority having jurisdiction for a local fire code?
|
Fire Chief
Fire Marshall code enforcement |
|
|
regulations contained in fire codes are enforced through ?
|
code compliance inspections
|
|
|
nfpa 101 is adopted by a?
|
jurisdiction
|
|
|
the state fire marshal may work in what depts?
|
dept of insurance
dept of public safety separate gov dept regulatory agency state police cabinet level official state fire commission |
|
|
most jurisdicitons use model codes adopted by?
|
nfpa and international code council
|
|
|
where can you find the use group classifications?
|
life safety code Nfpa 101
|
|
|
the fire code includes what kind of requirements
|
general fire and life safety
|
|
|
exit signs and egress lighting is particularly important in what occupancies?
|
theaters
night clubs |
|
|
the nfpa code for fire protection states in general the should have what kind of testing?
|
annual testing
inspection maintenance |
|
|
the sprinkler system should have an extra______available?
|
extra head and changing wrench
|
|
|
what type of occupancy has a high turnover of occupants?
|
spec built industrial parks
|
|
|
which occupancies should have a evacuation plan that is practiced?
|
hospitals
educational |
|
|
which occupancies have a higher than normal ff death rate
|
merchantile
|
|
|
which occupancies might the people have a hard time finding the exits?
|
assembly
merchantile |
|
|
proposed increases in spending to provide additional services in a base budget would be requested through a?
|
supplemental budget request
|
|
|
for smaller purchases the fire dept may develop what for bids?
|
specifications
|
|
|
for large items the fire dept may develop what for bids?
|
request for proposal
|
|
|
which type of bid system is used to select a certain vendor for a product (illegal)
|
specification
|
|
|
who participates in the formulation of a budget and make purchases with it?
|
FO II
|
|
|
Who supervises and performs maintenance and cleaning on fire equipment, buildings, grounds
|
FOII
|
|
|
who participates in forumlation of dept polices and encourages team effort of fire personnel?
|
FOII
|
|
|
Who Completes Employee performance appraisals
|
FOII
|
|
|
Who conducts occupancy inspections?
|
FOII
|
|
|
Who leads water rescue, hazmat or other specialty teams?
|
FOII
|
|
|
who determines Cause and Preliminary origin of the fire
|
FOII
|
|
|
Who performs prefire planning activites
|
FOI
|
|
|
Who assists in fire safety inspections?
|
FOI
|
|
|
Oversees care and cleaning of apparatus
|
FOI
|
|
|
who establishes the ims, develops and implements the IAP, deploys resources and maintains personnel accountability?
|
FOI
|
|
|
Who conducts a preliminary investigation to determine the cause?
|
FOI
|
|
|
who ensures proper health and safety procedures are followed?
|
FOI
|
|
|
who ensures safe and proper use of equipment?
|
FOII
|
|
|
who develops an operational plan to safely deploy resources to mitigate the incident?
|
FOII
|
|
|
who performs a post incident analysis of a multi company scene?
|
FOII
|
|
|
how many forms of staffing fire depts is there?
|
career
volunteer combination #4 ? |
|
|
the corps of vigiles had been responsible for?
|
fire fighting
fire prevention building inspeciton |
|
|
the first fire regulations in North America was in?
|
boston mass 1630
banned wood chimneys and thatched roofs |
|
|
the chicago fire burned for?
|
3 days
|
|
|
the chiefs trumpet symbolizes rank and ?
|
the chiefs need to communicate clearly
|
|
|
model codes are the ____standard?
|
minimum
|
|
|
in most instances the fire service draws its authority from?
|
the governing entity responsible for protecting the public
|
|
|
a fire protection district can be established by?
|
a state or county
|
|
|
who could be in charge of all companies on shift in a multi unit station?
|
captain
|
|
|
what is used to implement dept rules policies and procedures
|
Chain of command
|
|
|
a set of GUIDELINES that a dept establishes for fire fighters?
|
discipline
|
|
|
discipline can be positive when it defines?
|
appropriate action
|
|
|
discipline can be ________when it responds to inappropriate actions or behaviors
|
corrective
|
|
|
it is important volunteer depts have enough staffing during?
|
the day
|
|
|
what are the three views(ways) of looking at the organization of a fdept?
|
funciton
geography staffing |
|
|
Who identified the FUNCTIONS OF MANAGEMENT?
|
Henri Foyl
Planning organizing controlling |
|
|
a complex process of influencing others to accomplish a task?
|
leadership
|
|
|
the fire officer must thoroughly know the departments?
|
regulations
policies sop essential for safe harmonious working environment |
|
|
for fire officers to enforce the organizational rules they must understand the difference in?
|
rules and regs
policies sop |
|
|
what may be established by the local jurisdiction that sets conditions of employment or internally with fdept?
|
rules
|
|
|
what outlines what is expected in stated conditions?
|
policies
|
|
|
what often requires personnel to make judgements to determine the best course of action within a stated policy?
|
policies
|
|
|
policies give officers decision making abilities within?
|
specified parameters
|
|
|
an elimination of upper age restrictions in the_______did what?
|
in the 90 brought older recruits into the ranks
|
|
|
each jurisdiction has a promotional process that evolved from the results of?
|
community needs
consent decrees lawsuits arbitration grievances, labor contracts memoranda of understanding |
|
|
what list the KSA needed at the time of appt?
|
narrative job description
announcement list a full or partial narrative job description |
|
|
what worksheet quantifies the KSA's?
|
the technical classification
|
|
|
what is used to determine compensation levels for a position?
|
the classification system
|
|
|
what details why a chiefs base salary is more than a lieutenant?
|
the classification details, based on ksa's
|
|
|
how does the testing committee determine the number of questions from each knowledge area?
|
using the ksa worksheet
|
|
|
those who do well on in baskets tend to be successful?
|
managers
|
|
|
what is the most critical skill set for an officers promotional exam?
|
emergency incident management
|
|
|
when performing an interpersonal exercise you should be what kind of listener?
|
empathetic
|
|
|
the written report part of an exercise assesses the candidates?
|
written communication
problem analysis decision making skills |
|
|
an injury or infectious disease exposure reports have to be processed ?
|
without delay
|
|
|
goals are used to develop annual, quarterly and monthly?
|
objectives for each fire company
|
|
|
monthly goals show up as what on the daily planner?
|
planned activities
|
|
|
who considers the fire officer to be the chiefs representative at the work location?
|
the formal fire dept organization
|
|
|
wearing the fire officer badge enhances the effect and?
|
consequence of any action or response
|
|
|
what role is the fire officer functioning as the official representative of the fire chief?
|
supervisor
|
|
|
functioning as a representative of the fire chief means the fire officer will issue orders that?
|
meet the chief objectives
|
|
|
instead of reading the code regulations to provide training James O Page would?
|
present fact based situations and require them to use the code to solve the problem
|
|
|
if the fire company has an accident at 10pm the battalion chief needs to know about it?
|
with in the hour
|
|
|
most issues with shifts are resolved at what level?
|
the company
|
|
|
what core values are combined with with the formal symbols to create an effective fire officer?
|
integrity
ethical behavior |
|
|
integrity can be demonstrated by a steadfast adherence to?
|
moral code
|
|
|
ethical conduct includes being honest, doing whats right and?
|
performing to the best of ones abilities?
|
|
|
an offending ff use of inappropriated language should be given?
|
eeo/aa policy
code of conduct |
|
|
if the dept concludes that some form of discrimination or harassment has occurred formal corrective action could include?
|
mandatory training
work location transfer demotion |
|
|
termination could be proposed for what kinds of harassment?
|
threats
stalking repeated unwanted contact |
|
|
Mcgregor concluded worker motivation is directly related to?
|
autonomy and responsibility
|
|
|
workers with greater autonomy are more likely to become?
|
motivated in their jobs
|
|
|
Blake and Moutons experiments were designed to increase?
|
leadership effectiveness
|
|
|
indifferent-evade elude
|
lowest level of concern for people/results
neutral least visible does enough to get by relys on instruction and process content to overlook ignore Not my problem |
|
|
reliance on instructions avoids the need to?
|
take personal responsibility for results
|
|
|
Accommodating Yield and Comply?
|
low concern for results
hi concern for people lets talk about it what can I do to help discussions focus on personal feelings avoiding concrete issues discussion becomes the goal |
|
|
status Quo- contradiction between two concerns
|
hi level concern for people or results is to extreme
play it safe follow proven methods maintain popular status |
|
|
performance management standards are set at what levels?
|
fire organizational
fire dept level |
|
|
one method to insure activities are accomplished is to create?
|
monthly calendar
or daily file |
|
|
the range, scope and task of a fire officers supervisory activites are defined by what three primary components?
|
the labor contract
the municipalities personnel regulations fire dept rules, regs and procedures |
|
|
who had the labor advantage in the early part of the century?
|
Labor
|
|
|
Toward the close of the 20th century who has the advantage when it comes to organized labor?
|
Management
|
|
|
what law applies to all workers?
|
federal law
states have discretionary powers to adopt |
|
|
what created the legal foundation for collective bargaining in the US?
|
norris laguardia act
Wagner Connery Taft Hartley Landrum Griffin Rail way act anti trust legislation |
|
|
what act specified an employee could not be forced into contract by an employer in order to obtain and keep his job?
|
The Norris Laguardia act
said Yellow dog contracts were not enforcible |
|
|
when the courts sided with management over a yellow dog contract the judge would order an injunction that did what?
|
prohibited striking or picketing during a strike
|
|
|
after the National Industrial Recovery act was workers flocked to join?
|
American Federation of labor and the new congress of industrial organizations
|
|
|
what led to the Great Strike Wave of 1933-1934?
|
The NIRA being overturned
|
|
|
what brought the wagner connery act before the supreme court?
|
automobile strike 1936
upheld as constituitonal |
|
|
what forms the basis of labor relations in the U.S
|
Wagner Connery
uses Majority vote |
|
|
what act requires management to bargain with duly elected members and outlaws yellow dog contracts?
|
wagner connery
|
|
|
which act resulted in unions becoming extremely powerful?
|
wagner connery 1935
16 million member in 1948 |
|
|
which act passed over the veto of Harry Truman?
|
taft hartley of 1947
|
|
|
which act applied the unfair labor practice provisions to the unions?
|
taft hartley
|
|
|
which act specifically prohibited a union from forcing management to fire anti union or nonunion workers?
|
Taft hartley
|
|
|
the taft hartley requires what when a labor agreement ends without a new contract?
|
60 day cooling off
|
|
|
which act regulated much of the unions internal activities?
|
Taft hartley
|
|
|
the most significant provision of the taft hartley is the?
|
strikes during a national emergency
|
|
|
the president can help settle a dispute in a strike that could cause what?
|
a major
|
|
|
what act is also known as the Labor management reporting and disclosure act?
|
the landrum griffin 1959
crime and corruption in older local unions |
|
|
what act established a bill of rights for members of labor organizations?
|
landrum griffin
|
|
|
which act required unions to file an annual report?
|
landrum griffin
|
|
|
which act mandated minimum election requirements?
|
landrum griffin
|
|
|
landrum griffin also ammended portions of the?
|
taft hartley act
|
|
|
collective bargain rights have traditionally lagged behind those in?
|
private sector
|
|
|
what prohibited federal employess from striking?
|
legislation in 1912
|
|
|
what executive order permitted federal employees the right to bargain?
|
Kennedy order 10988
in 1963 under restricted rules |
|
|
what two strikes mark the beginning of a significant era in the evolution of labor management relations?
|
postal worker strike 1970
Patco air traffic controller strike 1981 |
|
|
who established the federal labor relations council?
|
nixon
|
|
|
the purpose of the taft hartley 1947 legislation was to prevent?
|
the practice of closed shops
|
|
|
proponents of the open shop statue believe that the practice eliminates?
|
union collusion and exclusionary practices
|
|
|
Opponents of the open shop express the opinion that the right to work statues reduce?
|
a unions bargaining power and place unfair burden on the union member
|
|
|
the IAFF was established?
|
in Feb 28, 1918
|
|
|
the birth of labor relations in the fire service may be considered?
|
the cincinatti fdept founded in 1853
|
|
|
anti trust protection legislated by the sherman act was interpreted by the federal courts to prohibit?
|
union representation of multiple labor groups
unit 1914 clayton act |
|
|
the iaff started with a premise that strikes were inadvisable from?
|
1930-1968
|
|
|
there were ______times during the 20th century that ff's went on strike?
|
3 times
|
|
|
the 1918-1921 strikes were for better?
|
working conditions
|
|
|
the 193101933 strikes were to?
|
preserve wages and staffing
|
|
|
the strike between 1973-1980 were for?
|
staffing wages and contracts
|
|
|
the fair labor standards states once legislation is passed it remains in effect unless?
|
rule unconstitutional ammended or repealed
|
|
|
the primary purpose of fair labor standards act is?
|
to establish minimum standards and to spell out admin procedures covering work time and compensation
|
|
|
most workers are entitled to overtime starting ?
|
at the 41st hour
|
|
|
a unique feature of labor contracts negotiated by local IAFF is the amount of control the may have on?
|
staffing and field operations
considered safety issues |
|
|
the beginng on the new era of labor influence may have began?
|
in the attempted recall of elected officials in 1979
|
