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9 Cards in this Set

  • Front
  • Back

Formal Groups Characteristics

Formal structure


Task orientated


Permanent


Collective purpose


Consciously organised

Formal Groups Purpose

For organisation : accomplishing complex task, new ideas, solving complex problems, perspectives, newcomers


For individual: needs for affiliation enhancing self esteem etc, solving personal& interpersonal problems

Informal groups Characteristics

Self organising


Unplanned


Unstructured


Form by itself

Informal groups Purpose

For organisation: integrate new employees, solidifies social values, provides&i enforces behaviour guidance, sense of identity, enhance access to info( diff depts)


For individual: social affiliation &a security needs, self esteem , share power to influence & achieve

Barriers to team effectiveness

Social influence - social norms


Social loafing - doesn't do best bc in team


Free rider- hiding behind groups effort


Groupthink- not saying problem to avoid conflict Challenger Space Shuttle Launch


Social Conformity- comb of social influence & groupthink. Asch's conformity experiment (diff length lines)

Teams features

Motivates you to work harder


Each person uses strengths


Common goal =key everyone knows & understands


Counter productive behaviour is bad

Benefits of Team working CIPD 2012

Improves productivity, quality, customer focus


Speeds spread of ideas


Respond to threats & opportunities


Motivation


Multi skulking & employee flexibility

Belbins Team Roles 1981;1993

Action orientated:


SH ( challengers , demanding, can provoke) Company Worker( disciplined, practical inflexible slow to respond ) lCompleter Finisher (detailed looks for errors, worries doesn't delegate)


People orientated


CH ( clarifies, motivates, pot manipulative) TW (listens, build bridges, indecisive influence) Resource Investigator (develops networks &opportunities overoptimistic)


Cerebral Roles


Plant (creates ideas, ignores details) Monitor Evaluator (sees opts, analyses, lacks drive, critical ) specialist

Stages of Team Development Tuckman 1965

Forming


Storming- arguments


Norming - rules


Performing - rules facilitate good performance


Adjourning