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21 Cards in this Set
- Front
- Back
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What is a problem-solving group?
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Three or more people who share a common task, interract face-to-face, and influence one another.
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What are the four elements of a problem-solving group?
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1) Three of more people
2) Sharing a common task 3) Interract face-to-face 4) Influence one another |
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What is nonverbal communication?
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All communication that is neither spoken nor written.
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What is a SYSTEM?
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A collection of interdependent parts arrayed in such a way that a change in one of its components will effect changes in all the other components.
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What are the four characteristics of a SYSTEM?
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1) Interdependence
2) Mutual Influence 3) Adaptation 4) Equifinality |
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What is INTERDEPENDENCE?
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Each group member depends on all the other members in one way or another.
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What is MUTUAL INFLUENCE?
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Each action or behavior serves as a response to a previous behavior and a stimulus for a future action.
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What is ADAPTATION?
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A system will seek to adapt to fit the demands of a changing environment.
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What is EQUIFINALITY?
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The ability of a group to accomplish a goal in many ways and from many starting points.
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What are the characteristics of GROUP FORMATION?
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1) Inclusion
2) Control 3) Affection |
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What is task dimension?
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The work of the group.
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What is social dimension?
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The interpersonal relationships of the group members.
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What are norms?
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The rules that regulate the behavior of group members.
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What are implicit norms?
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Norms not announced verbally or in writing by group.
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What are explicit norms?
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Orally stated or written code of conduct or expected group behavior.
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What is conformity to norms?
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Adherence to norms.
1) makes our lives easier 2) makes the interactions within the group more productive 3) provides each member with a sense of belonging and acceptance |
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What is clarifying an implicit norm?
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Simply raise the question to the group
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What is challenging an explicit norm?
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illegal, unethical, or harmful to group members or others
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What are the Four Phases of Group Development?
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1) Orientation
2) Conflict 3) Emergence 4) Reinforcement |
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What is Primary Tension?
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The uneasiness group members feel because they are unfamiliar with one another. Within orientation phase of the group development.
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What is Secondary Tension?
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The tension caused by disagreement or criticism over own's ideas, evidence, or proposed solutions.
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