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10 Cards in this Set
- Front
- Back
IT Issues Due to Globalization
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Duplication of Resources
Proliferation of IT Systems Increased Complexity and Risk Compromise of Key Business Requirements |
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Common IT Structures
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IT Shared Services
IT Centers of Excellence –CoEs Value Managers - VMs |
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IT Shared Services
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Structural Units that Consolidate Common IT Functions
Helpdesk, Operations, Development Eliminates Duplication of Resources Improves Utilization of IT Assets MNCs often had Shared Services in Regions Some MNCs then Outsourced the Shared Services to Save Even More |
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Global IT Problems
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Wide diversity in cost, quality, and maturity of national IT structures
Local manufacturing and distribution technologies can impede the adoption of an IT Scope and sophistication of IT application might not be appropriate for some cultures |
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Challenges and Obstacles to Global Business Systems
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General:
Cultural Particularism Social Expectations Political Laws Specific: Telecommunication Standards Network Reliability Data Transfer Speeds Shortage of Consultants |
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Domestic Exporter
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Centralization in home country
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Multinational
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Central home base; decentralized production, sales, and marketing in other countries
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Franchiser
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Product created, initially produced in home country; relies heavily on local workers to produce and market in other countries
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Transnational
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Truly global firm; no national headquarters; value-added activities managed from a global perspective; optimizes supply and demand taking advantage of local competitive strengths
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Developing Global Systems
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Agree on common user requirements
Induce procedural business changes Coordinate applications development Coordinate software releases Encourage local users to accept ownership |