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20 Cards in this Set
- Front
- Back
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What is quality?
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The totality of characterisitics of an entity that bear on its ability to satisfy stated or implied needs.
- Conformance to requirements, meeting written specs - fitness for use - ensuring a product can be used as it was intended |
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Give a brief definition of quality assurance.
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ensuring that a certain product or operation meets certain specifications or criterion.
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What is ISO and what does it stand for?
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ISO - Internation Organization for Standardization
A quality system that sets the criteria and standards for quality assurance. |
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What is Quality Control?
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Planned and specified actions or operations necessary to meet requirements.
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When is Quality Control implemented?
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When an operation has gone out of control and to respond to correct the situation.
Developed by the Contractor and approved by the Engineer. |
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What is the distinction between Quality assurance and Quality control?
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Quality assurance - the guarantee within the quality system that a product or service WILL fulfill requirements for quality
Quality control - the operational techniques and activities used to fulfill requirements for quality |
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Who are the essential member of Quality Assurance?
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- Resident Engineer
- Inspectors - Verification Testers - QC/QA Coordinator |
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Who is responsible for the Quality Control Plan?
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Contractor
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Who is responsible for the oversight of activities required to fulfill the Quality Control Plan?
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Engineer
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How often are Quality Control test results presented and to whom?
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QC test results are presented to the Engineer on a daily basis
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Where does a QC Inspection get conducted?
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At the production plant and on site.
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What categories of costs are Quality Costs associated with?
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- Production, identifying, avoiding, or repairing products that do not meet requirements
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What are the four major types of Quality Costs?
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1. Prevention Costs - make it right the first time
2. Appraisal Costs - inspection, testing, accuracy 3. Internal Failure Costs 4. External Failure Costs |
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True or False?
The Inspector has the right to reject the work. |
True.
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Why are inspections important?
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- To ensure that construction work is of a certain level of quality and workmanship
- ensure safety to publice - maintain professional reputation - reduce liability of all parties |
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Who sets the standards for "quality and workmanship"?
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- The owner/designer with specifications that are part of the legal agreement
- The government/authorities with laws and regulations. |
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What are 3 things that project specifications should clearly state?
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- Amount,
- Type, - Quality of workmanship |
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What is an Inspector? Who provides the Inspector his authority?
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Critical examiner.
- Legal agreement (contract) - Local legislation |
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What is the difference between Inspecting and Supervising?
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Inspecting is checking for compliance to contract.
Supervising is overseeing (directing) and sharing responsibility for the work. |
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True or False?
An Inspector should give advice to the Contractor. |
False, NEVER give advice to a contractor if you are an Inspector, as you may be held liable for it if anything goes wrong!
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