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15 Cards in this Set
- Front
- Back
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human resources model
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views people as having untapped potential
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phase 3
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interviews indirect questioning
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phase 4
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bank wiring room and informal groups-informal rules 1.do not do too much work 2.do not do too little work and 3.never tell a supervisor anything that would harm an employee
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social networks
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organiztions were not just formal structures but social networks where people interacted sought acceptance and found enjoyment in work
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knowledge workers
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highly creative and talented employees
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glass ceiling
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an artifical barrier preventing women from being promoted
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ethics
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the study of the standards and of moral judgements
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social responsibility
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obligation of business to a society
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code of conduct
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the ethical principles and standards for individual behavior
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motivation
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psychological drive that directs a person toward an objective
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movere
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Latin word to move
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motives
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the whys of behavior motives are directed toward goals
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physiological needs
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most basic food clothing and shelter
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safety needs
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2nd level and are for survival and job security safety equipment accident health and life insurance
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esteem needs
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self importance and self respect -prestige (status) and power (positional and personal)
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