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15 Cards in this Set
- Front
- Back
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consultative democratic
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system 3 two way communication and trust and confidence
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participative manager
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system 4 the most effective
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scientific method first step
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identify the problem
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scientific method
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self direction 7 steps
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test group
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group that gets some form of treatment
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control group
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group that is not given any sort of treatment
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unstructured interviews
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follows a general direction but no rigidly set format
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system 1
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exploitative autocratic
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system 2
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benevolent autocrat
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illumination on output
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what the Hawthorne studies studies
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modern behavioral management movement
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what the Hawthorne studies started
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industrialism
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emerged in England in the latter half of the eighteenth century
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sought to merge the people and the work and thought of people as factors in production
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scientific managers
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3 things the scientific managers were interested in
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1.time and motion study
2.plant design and 3.plant layout to get greater productivity |
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phase 2 of Hawthorne studies
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observe female workers and the conclusion that the method of supervision might have brought about improved attitudes and increased output
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