Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
15 Cards in this Set
- Front
- Back
|
nonverbal communication
|
symbols that aren't words such as facial expressions, dress, tone of voice
|
|
|
symbols
|
representations of people events and all that goes on around us
|
|
|
verbal communication
|
symbols on the form of spoken words
|
|
|
3 characteristics of symbols
the three "A's" |
arbitrary ambiguous abstract
|
|
|
language is ambiguous means that ------
|
language doesn't have clear cut precise meanings -example: good movie, ambiguous meaning of dog-family pet or in some cultures= dinner
|
|
|
abstract
|
words are not concrete or tangible phenomena
|
|
|
arbitrary
|
words are not connected to what they represent-meanings of words also change over time-mouse-early years was a rodent -now its part of a computer -apple= fruit today apple = computer IPOD palm=hand today = organizer
|
|
|
brute facts
|
dictionary facts
|
|
|
institutional facts
|
meanings of brute facts based on human interpretations-huddle=goup together huddle= football
|
|
|
two forms of communication rules
|
regulative and constitutive
|
|
|
how you use verbal communication to show support
|
constitutive
|
|
|
Do not interrupt your parents at the dinnertable
|
regulative rule : when how where and with whom
|
|
|
punctuation
|
way to mark the flow of activity into meaningful units -our perception when an interaction or conversation begins and ends
|
|
|
demand -withdraw
|
type of punctuation that causes conflict -this is an unproductive cycle or pattern of interaction
|
|
|
totalizing
|
respond to a person as if one label represents that person- "dumb blonde" "she's old" stereotypes that person and only recognize one aspect of that person
|
