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11 Cards in this Set
- Front
- Back
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What are three communication myths?
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1. Communication is a cure-all.
2. Communicating is just common sense. 3. Communication quantity equals quality. |
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Define communication.
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Communication is a transactional process of sharing meaning with others.
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Define channel.
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Medium through which a message travels, such as oral or written.
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Define message.
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Stimulus that produces meaning.
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Define noise.
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Interference with effective transmission and reception of a message.
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What are the 4 different types of noise?
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1. Physical
2. Physiological 3. Psychological 4. Semantic |
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Define feedback.
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The receiver's verbal and nonverbal responses to a message.
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Define fields of experience.
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Include our cultural background, ethnicity, geographic location, extent of travel, and general personal experiences accumulated over the course of a lifetime.
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Describe the two dimensions of every message.
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The content dimension refers to what is actually said and done, while the relationship dimension refers to how that message defines or redefines the association between individuals.
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Define communication competence.
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Communication competence is communicating effectively and appropriately in a given context.
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What are the general components of the communication competence model.
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Knowledge, skills, sensitivity, commitment, ethics.
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