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36 Cards in this Set
- Front
- Back
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How many goods and services must be itemized on the GPL (General Price List)?
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16 (sixteen)
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What has been the major source of funeral regulation in the past 15 years?
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The Federal Government
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What was the major reason the Funeral Rule was passed?
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The Federal Trade Commission wanted to give consumers the right to make choices and because the Federal Trade Commission wanted to regulate unfair practices.
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What is the central provision in the Federal Trade Commission funeral rule?
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Itemization
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When does the funeral home have to give -for retention- the casket price list?
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Never –they just have to show it to the family.
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When does the funeral home have to give- for retention -the outer burial container price list?
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Never -they just have to show it to the family.
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When does the funeral home have to give the General Price List?
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Whenever there is the beginning of a discussion of funeral goods or funeral services. This is called triggering event.
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When do you have to give price information on the telephone?
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When you’re asked for it and as honestly as you know it.
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What is a nuisance – Per Say?
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Always a nuisance.
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What is a nuisance- InFact?
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Not always a nuisance but may become a nuisance by virtue of its operation.
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What is the age at which the age discrimination law kicks in?
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Age 40-65.
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Which employers are covered by the OSHA law?
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If you have one employee in your business.
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What must you do before you can sell insurance policies to Preneed?
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Take the class and become licensed.
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May a funeral director charge a non-declinable service fee?
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Yes
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Material Safety Data Sheets are mandated by which standard?
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Hazard Communications Standard
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Formaldehyde monitoring records must be kept for how many years?
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30
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What type of vaccination must a funeral home offer its employees?
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Hepatitis B vaccination.
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Under the Blood borne Pathogen Standard – How long must you keep medical records?
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30 years after the employment relationship ends.
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Can you pay unequal pay if your wages are based on a seniority system?
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Yes
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By whom is the Fair Labor Standards Act administered and enforced?
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The Wage and Hour division of the Department of Labor.
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When did the formaldehyde standard take effect?
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1988.
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Funeral Rule took effect in 1984 amended in
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amended in 1994
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Employees must purchase their own PPE’s (Protective Equipment) ?
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False
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What statue governs the sale of Preneed in the State of Florida?
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497
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When did the public accommodation of the ADA(Americans Disabilities Act) take effect?
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1992
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Can a consumer under certain conditions cancel an irrevocable preneed contract?
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No
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In Florida if you’re using a Trust. How much must be deposited in a trust for funeral services?
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70 percent
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How much must be deposited for merchandise?
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30 percent or 110 percent of wholesale – whichever is more or greater
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How much must be deposited for cash advances?
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100 percent
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What kind of a face value does a preneed funded through insurance have?
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Escalating face value. The value goes up every year while the person is living.
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How many “white collar” exemptions are there per minimum wage?
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4
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Must I be paid overtime?
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No
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Must on-call employees be paid when they’re on-call?
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No, only when they’re engaged to work.
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When did Title VII of the Civil Rights Act become statute?
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1978
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When did Congress enact the Occupation Safety and Health Act (OSHA)?
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1970
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Must embalming approval be specified on your funeral service contract?
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Yes
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