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16 Cards in this Set

  • Front
  • Back

Foodservice Goal

“Serve quality meals while maximizing value for both the operation and the customer” (Gregoire, 2013)


Value

Perceived relationship between quality and price



Purchasing

Getting the right product into a facility at the right time and in a form that meets pre-established standards for quality, quantity and price.


Subsystem in transformation element of the systems



Who does the purchasing in foodservice?

Purchasing manager
Dietitian
Food service manager
Supervisor


Skills Needed as a Buyer

Communication
Decision making
Negotiation
Ethics
Change maker


Flow of Purchasing

Identify needs


Determine standards of quality and write specifications


Estimate quantities


Calculate inventory


Identify amount to purchase


Develop purchase orders


Select and negotiate with vendors

Current changes/ issues in purchasing

Food suppliers are expanding
their line
Suppliers provide more
non-merchandise services
Computerized services
Block purchasing
Sustainability
Ethics


Ethical Questions

Can I accept gifts from the supplier? NO
Can I purchase for my personal use some of the product that I purchase for the operation if I pay the supplier directly? NO
Can I share with a supplier quotations from other suppliers to receive a lower bid on a product and save money for the foodservice operation? NO


Marketing Channel

Producers


Manufacturers


Distributors


Suppliers


Customers

Market Regulation


1. U.S. Department of Health and Human Services:


Food and Drug Administration
(Standards of identify)
(Genetically engineered foods)
U.S. Public Health Service


2. U.S. Dept. of Agriculture


3. USDA Services and Programs
USDA Grades
Food Safety and Inspection Service


4. U.S. Department of Commerce




In order to meet the goal, buyers:

Try to have right amount of food on hand when needed
Ensure that food is appropriate quality
Buy food at the lowest cost
Keep quantities in inventory or storage as low as possible


The Purchasing Process

Complete needs assessment:
Evaluate menu
Standardize recipe
Gather input from product evaluation team
Gather input from management staff
Forecast production demand


Categories of Purchasing Methods

a. Informal
b. Formal
c. Variations on Methods of Purchasing
Prime vending
Just-in-time (JIT)


Independent and Organizational Buying

Independent
Centralized
Group
Warehouse club
Just-in-time purchasing
Buying local


To select purchasing method:

Consider size and philosophy of operation
Determine purchase volume
Determine frequency of delivery
Consider distributor location
Evaluate department storage facilities
Determine available personnel


Steps in Supplier Selection

Survey stage
Inquiry stage
Selection
Supplier performance evaluation