Foundations Midterm - Quiz 4B

Front 1

Name 4 types of documents that can be analyzed. (4 marks)

Back 1

Contracts, RFPs, Statements of Work, Training Guides

business plans, market studies, contracts, requests for proposal, statements of work, memos, existing guidelines, procedures, training guides, competing product literature, published comparative product reviews, problem reports, customer suggestion logs, and existing system specifications, among others.

Front 2

Name and describe the two (2) types of interviews a Business Analyst can conduct. (2 marks)

Back 2

•Structured Interview - where the interviewer has a pre-defined set of questions and is looking for answers.
•Unstructured Interview - where, without any pre-defined questions, the interviewer and the interviewee discuss topics of interest in an open-ended way

Front 3

Name the 3 steps in conducting an Interview (3 marks)

Back 3

1. Prepare for the Interview
2. Conduct the Interview
3. Post Interview Follow-up and Confirmation

Front 4

What is the purpose of a ‘Requirements Workshop’? (2 marks)

Back 4

A requirements workshop is a structured way to capture requirements. A workshop may be used to scope, discover, define, prioritize and reach closure on requirements for the target system.

Front 5

Name the 3 steps in conducting a Requirements Workshop (3 marks)

Back 5

1. Prepare for the Requirements Workshop
2. Conduct the Requirements Workshop
3. Post Requirements Workshop Wrap Up

Front 6

What is the purpose of a ‘Structured Walkthrough’?

Back 6

Structured walkthroughs are performed to communicate, verify and validate requirements.

Front 7

Define Survey/Questionnaire?

Back 7

A survey is a means of eliciting information from many people, sometimes anonymously, in a relatively short period of time.

Front 8

Name and briefly describe the two types of surveys? (10 marks)

Back 8

Closed▶▶: The respondent is asked to select from available responses. This is useful when the range of user’s responses is fairly well understood, but the strength of each response category needs to be determined. The responses to closed questions are easier to analyze than those gained from open-ended questions, because they can be tied to numerical coefficients.
Open-ended: ▶▶The respondent is free to answer the questions as they wish. Useful when the issues are known but the range of user responses to them is not. The responses to open-ended questions may provide more detail and a wider range of responses than those gained from closed-ended questions. However, open-ended questions are more difficult to quantify and summarize as they often include qualitative, rather than quantitative, language.