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10 Cards in this Set
- Front
- Back
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Noise
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any interference that causes the message you send to be different from the message your audience understands
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intercultural communication
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as globalization gains speed, this will become increasingly pivotal to long-term business success
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nonverbal communication
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goal should be to reinforce the meaning of your message
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active listening
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attentive listening that occurs when the listener focuses his or her complete attention to the speaker
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communication channels
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various options of ways to send a message
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bias
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a preconception about members of a particular group
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gender bias
age bias race bias ethnicity bias nationality bias |
common forms of bias
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active voice
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sentence construction in which the subject performs the action expressed by the verb
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passive voice
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sentence construction in which the subject does not do the action expressed by the verb
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dynamic delivery
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vibrant, compelling presentation delivery style that grabs and holds the attention of the audience
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