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16 Cards in this Set
- Front
- Back
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MOST FIRE OFFICERS WILL FIND THAT THEIR GREATEST CHALLENGE HAS TO DO WITH WHAT?
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MANAGING PEOPLE
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MANAGEMENT AS WE KNOW IT TODAY IS A PRODUCT OF WHAT?
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THE INDUSTRIAL REVOLUTION
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THE ADVENT OF STEAM POWER WAS FROM WHERE?
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EUROPE
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WHO DEVELOPED THE PRINCIPLES OF SCIENTIFIC MANAGEMENT?
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FREDERICK WINSLOW TAYLOR
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TAYLOR'S PRINCIPLES OF SCIENTIFIC MANAGEMENT WAS BASED ON HOW MANY PRINCIPLES?
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FOUR (PAGE 63)
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WHERE WAS THE FIRST COMBAT CHALLENGE HELD?
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MARYLAND FIRE 1991
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THE HUMANISTIC MANAGEMENT SCHOOL STARTED WITH THE HAWTHORN EXPERIMENTS CONDUCTED BY WHO?
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GEORGE ELTON MAYO
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WHO PUBLISHED THE HUMAN SIDE OF ENTERPRISE?
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DOUGLAS McGREGOR
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WHO DEVELOPED THE THEROY X & Y.
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DOUGLAS McGREGOR
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WHO DEVELOPED THE HIERARCHY OF NEEDS?
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MASLOW
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WHAT ARE THE HIERARCHY OF NEEDS?
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1. PHYSIOLOGICAL
2. SAFETY, SECURITY AND ORDER 3. SOCIAL AND AFFECTION 4. ESTEEM AND STATUS 5. SELF ACTUALIZATION |
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WHO DEVELOPED THE MANAGERIAL GRID?
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BLAKE AND MOUTON
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WHAT ARE THE FIVE BEHAVIORAL MODELS ON THE MANAGERIAL GRID?
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1. INDIFFERENT
2. CONTROLLING 3. ACCOMMODATING 4. SATUS QUO 5. SOUND |
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THIS IS HAVING THE RIGHT NUMBER OF PEOPLE IN THE RIGHT PLACE AT THE RIGHT TIME WHO CAN ACCOMPLISH THE TASK EFFICIENTLY AND EFFECTIVELY?
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HUMAN RESOURCE PLANNING
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ONE OF THE GREATEST DEMANDS ON THE FIRE OFFICER IS WHAT?
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USE OF TIME
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THIS IS ONE OF THE BEST TOOLS TO IMPROVE TIME EFFICIENCY?
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DELEGATION
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