Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
6 Cards in this Set
- Front
- Back
|
THIS IS THE FIVE STEP PROCESS CAN BE APPLIED TO MANY DIFFERENT TYPES OF PROBLEMS, WHAT ARE THEY?
|
1. DEFINE THE PROBLEM
2. GENERATE ALTERMATIVE SOLUTIONS 3. SELECT A SOULUTION 4. IMPLEMENT THE SOLUTION 5. EVALUATE THE RESULT |
|
|
WHO USED THE PHRASE "MANAGEMENT BY WALKING AROUND"?
|
TOM PETERS
|
|
|
THIS DOCUMENT CAN BE USED TO DIVIDE A PROJECT INTO SEGMENTS, WITH MILESTONES TO IDENTIFY PROGRESS?
|
SIMPLE PROJECT CONTROL DOCUMENT
|
|
|
THIS MODEL IS A BASIC APPROACH THAT CAN BE USED IN SITUATIONS WHERE INTERPERSONAL CONFLICT IS THE PRIMARY PROBLEM OR A COMPLICATING FACTOR?
|
CONFLICT RESOLUTION MODEL
|
|
|
THIS PERSON PROVIDES A CONFLICT RESOLUTION MODEL THAT IS ESPECIALLY EFFECTIVE WHEN EMOTIONS ARE HIGH?
|
MICHAEL TAIGMAN
|
|
|
CUSTOMER SERVICE IS A TERM THAT PUBLIC SAFETY HAS ADOPTED BY WHO?
|
RETIAL BUSINESS
|
