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35 Cards in this Set
- Front
- Back
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What fm covers counseling? |
ATP 6-22.1 |
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What are the characteristics of effective counseling? |
Purpose Flexibility Respect Communication Support |
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What is the objective of counseling? |
For one person to help another |
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What are the three approaches to counseling? |
Directive Non directive Combined |
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What are the three major categories of developmental counseling? |
Event Performance Professional growth |
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What are some examples of event counseling? |
Crisis Promotion Separation Referral Reception/Integration Superior/Substandard performance |
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What areas would you cover in a reception and integration counseling? |
Chain of command Unit standards Security and safety issues NCO support channel On/off duty conduct Off limit areas |
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What are the four stages of the counseling process? |
Identify the need for counseling Prepare for counseling Conduct counseling Follow up |
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What are the steps required to prepare for counseling? |
Select place Select time Notify subordinate in advance Organize info Outline counseling components Plan counseling strategy Establish right atmosphere |
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What is counseling? |
Process used by leaders to review with subordinates the demonstrated performance and potential |
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What are some counseling techniques leaders may explore during non directive or combined counseling? |
Suggesting alternatives Recommending Persuading Advising |
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How many human needs are there? What are they? |
4 Physical Higher Social Security |
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What is tact? |
Saying and doing the right thing at the right time to maintain good relations |
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What are the seven steps to problem solving? |
ID problem Gather info Develop criteria Generate solutions Analyze solutions Compare solutions Make decision |
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What's communication? |
Flow of info from one person to another |
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Leaders should seek to develop and improve what three leader counseling skills? |
Active listening Responding Questioning |
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To ensure that they understand the message sent the receiver should send what back to the transmitter? |
Feedback |
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What are the qualities of an effective counselor? |
Respect subordinates Self awareness Cultural awareness Empathy Credibility |
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In communications your exchange of info has what three important parts? |
Context Content Message |
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What are the stresses that influence behavior? |
Fear Hunger Anxiety Illness Fatigue |
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By neglecting the welfare of your soldiers you will probably do what? |
Lose trust Lose loyal cooperation |
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards? |
Counsel about performance Define the problem Afford chance to fix problem Make written statement |
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Name good conditions that make for good discipline: |
Competition Tough training High standards Loyalty Open communication |
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What form is used for counseling? |
DA 4856 |
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What form is used for the NCOER? |
DA 2166-8 |
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What form is used for the NCOER support form? |
DA 2166-8-1 |
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What AR cover NCOER counseling? |
AR 623-3 |
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What should a pathway to success include? |
Short and Long term goals and objectives |
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What are the six key elements of active listening? |
Eye contact Body position Head nods Facial expressions Verbal expressions Check for understanding |
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What are the two counseling techniques that can be used during the directive approach to counseling? |
Commanding Corrective training |
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How can leader resistance and reluctance to counsel be overcome? |
Through preparation and improving counseling skills |
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What should leaders do when an issue is beyond their control while trying to assist and help a soldier? |
Refer the subordinate to an agency more qualified to help |
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What are the two ways leaders respond during a counseling session? |
Verbally and non verbally |
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What should a leader do if a subordinate has inconsistencies or gaps in their story? |
Ask more questions |
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Is the DA Form 4856 adequate to address civilian counseling concerning army civilian misconduct or poor performance? |
Yes but the civilian personnel office should be consulted with |
