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38 Cards in this Set

  • Front
  • Back

Question 1: Which of the following is responsible for changing the nature of the relationships between fire departments and their communities in hundreds of cities across the USA?


A) Television and the internet


B) Decay and time


C) Apathy of the general public


D) Poverty


Page 176

The answer is: B; Decay and time

Question 2: In the 1980s why did residents in cities such as New York, Baltimore, and Toronto rally to keep their local fire stations open in the face of budget cuts?


A) They took pride in there local fire stations


B) They measured their own perception of safety by the proximity of the closest fire station.


C) They did not want to go without free donuts during fire prevention open house.


D) All the above


Page 176

The answer is: B; They measured their own perception of safety by the proximity of the closest fire station.

Question 3: The characteristics of human populations and population segments is called -Blank-?


A) Demographics


B) Population dynamics


C) Population biology


D) Community dynamics


page 177



The answer is: A; demographics

Question 4: Fire officer Mike says that the fire officer's safety message should be applicable to the particular community and be delivered on a format the community can understand and act on. Fire officer Mark says the fire officer's message should be consistent no matter what the demographics of the community may be. Who is correct?


A) Fire officer Mike


B) Fire officer Mark


C) Both are correct


D) Neither are correct


page 177

The answer is: A; Fire officer Mike saying that the fire officer's safety message should be applicable to the particular community and be delivered on a format the community can understand and act on.

Question 5: The fire service has a long history of trying to reduce risk. This has been achieved through which of the following?


A) Emergency response


B) Fire safety education


C) Adoption of fir code, and enforcing those codes.


D) All the above


page 178

The answer is: D; All the above.



The primary goal of the fire department is to___


A) Save lives and property from more than just fires


B) Save lives from fires


C) Save property from fires


D) Save lives and property from fires.


Page 178

The answer is: A; Saves lives and property from more than just fires.

Question 7: The development of a program to eliminate or reduce risk, such as a bicycle helmet safety program would be considered which of the following levels of "needs?"


A) Individual needs


B) Systemic needs


C) Idiosyncratic needs


D) Singular needs


Page 180

The answer is: B; Systemic needs



Question 8: Fire officer Sam says that rescuing cats from trees represents an unreasonable risk for firefighters, and that cats are vary capable of getting themselves out of a tree. Fire officer Scott says that fire departments should make reasonable attempts to rescue cats from trees since they is a risk reduction affect by doing so.


A) Fire officer Sam


B) Fire officer Scott


C) Both are correct


D) Either are correct


page 181

The answer is: B; Fire officer Scott

Question 9: In many cases fire safety public education is developed-


A) At the local level to meet local needs


B) On the county level and is distributed to all small towns and cities within the county.


C) By the state fire marshals office


D) By local federal government


page 181

The answer is: A; at the local level to meet local needs.

Question 10: All of the following would be considered public fire safety education programs except.


A) Learn not to burn


B) Fire Safety For Baby sitters


C) To catch a predator


D) Wildland fire prevention programs


page 181

The answer is: C; To catch a predator

Question 11: Which American President issued the first National fire Prevention day proclamation in 1920?


A) William H Taft


B) Woodrow Wilson


C) Warden H Harding


D) Calvin Coolidge.


page 182

The answer is: B; Woodrow Wilson

Question 12: What is the significance of National Fire Prevention week being observed on the Sunday-through-Saturday period in which October 8th falls?


A) It is approximately 2 weeks before autumnal equinox


B) It is the date of the great Chicago Fire.


C) It is the date of the great Hartford Circus Fire


D) It is the date of the great San Francisco Earthquake Fire.


page 182

The answer is: B; It is the date of the great Chicago Fire.



Question 13: What was the first comprehensive injury prevention program that gave children and their families the skills and knowledge they needed to create safer homes and communities?


A) Community emergency response team.


B) Learn not to burn


C) Risk watch


D) Fire safety for seniors


page 182

The answer is: C; Risk watch

Question 14: What Program was developed by the Los Angeles fire department in 1985 that helps citizens understand their responsibility in preparing for disaster and increases their ability to help themselves, their family, and there neighbors in many types of situations?


A) Learn not to burn


B) Stop drop and roll


C) Civil emergency defense


D) Community Emergency response team (CERT)


page 182-183

The answer is: D; Community emergency response team (CERT)

Question 15: The concept of the CERT program was to provide basic training to residents and employees in local communities, as well as government workers, that would allow them to function effectively during the first - Blank - after an catastrophic event.


A) 72 hours


B) 48 hours


C) 24 hours


D) Week


page 182

The answer is: A; 72 Hours

Question 16: What does session 1 cover in any CERT course?


A) Disaster Fire suppression


B) Disaster Medical Operation


C) Disaster Preparedness


D) Light search-and-rescue operations


page 184

The answer is: C; Disaster preparedness

Question 17: What is the first step in any locally developed fire and life-safety program?


A) Design the program


B) Identify the problem


C) Select a method


D) Evaluate the program.


page 184

The answer is: B; Identify the problem



Question 18: What is the last step in any locally developed fire and life-safety program?


A) Design the program


B) Identify the problem


C) Select a method


D) Evaluate the program.


page 185

The answer is: D; Evaluate the program

Question 19: When designing a public education program, the fire officer should review the "ABCD" of course preparation. What does the "C" stand for?


A) Conditions


B) Certification


C) Communication


D) Commission


Page 185



The answer is: A; Conditions



Question 20: Public education programs need to be evaluated in order to determine their effectiveness. Which of the following types of evaluation focuses on the effectiveness of a program in relation to the desired effect?


A) Immediate feedback


B) Intermediate feedback


C) Critical feedback


D) Long-term feedback


page 185

The answer is: D; Long-term feedback

Question 21: Public education programs need to be evaluated in order to determine their effectiveness. Which of the following types of evaluation evaluation obtains feedback from students at the conclusion of the training and is usually in the form of a short survey form?


A) Immediate feedback


B) Intermediate feedback


C) Critical feedback


D) Long-term feedback


page 185

The answer is: A; Immediate feedback



Question 22: Providing information to the news media should be-


A) Avoided when all possible


B) A normal occurrence


C) Avoided except for catastrophic events


D) The sole responsibility of the fire chief


Page 185



The answer is: B; A normal occurrence

Question 23: The NFPA publication recommends three steps when working with the media. They would include all of the following EXCEPT-


A) Own the story


B) Build a strong foundation


C) Use a proactive approach


D) Use measured responsiveness


page 186




The answer is: A; Own the story

Question 24: Looking at fire departments relationship with the media as a business arrangement would be an example of which of the following NFPA recommendations?


A) Use a proactive approach


B) Use measured responsiveness


C) Build a strong foundation


D) All the above


page 186

The answer is: C; Build a strong foundation

Question 25: The most important media asset a fire department has is a -


A) Reporter who will listen


B) Good relationship with the media


C) Reporter who can actually report the story


D) Reporter who can write well


page 186

The answer is: B; Good relationship with media



Question 26: Fire officer Jim says that what ever else you do, always tell the truth to the media. Fire officer Paul says members of the news media need to be familiar with you and needs to be comfortable working with you. Who is correct


A) Fire officer Jim


B) Fire officer Paul


C) Both are correct


D) Neither are correct


page 186

The answer is: C; Both are correct

Question 27: All of the following would be appropriate statements to be released to the media except-


A) I do not know.


B) I can not release that information at this time


C) Its premature to answer that question at this time.


D) We are not sure what caused the fire, but it appears to be an electrical problem.


Page 186

The answer is: D; We are not sure what caused the fire, but it appears to be an electrical problem.



Question 28: Responding to media inquiries as they come to you can be described as a-


A) Proactive strategy


B) Apathetic strategy


C) Reactive strategy


D) Aggressive strategy


page 187

The answer is: C; Reactive strategy

Question 29: Calling a reporter to suggest a story that may be interesting to him or her would be an example of which of the following


A) Proactive strategy


B) Apathetic strategy


C) Reactive strategy


D) Aggressive strategy


page 187

The answer is: A; Proactive strategy


Question 30: Not allowing yourself to be placed in a situation in which you make inaccurate, misleading or damaging statements about the fire department would be an example of which of the following?


A) Proactive responsiveness


B) Reactive responsiveness


C) Guarded responsiveness


D) Measured responsiveness


page 187

The answer is: D; Measured responsiveness

Question 31: Press releases should be dated and typed on department stationary. How should your press release be delivered to the media?


A) E-mail over the internet


B) Mailed


C) Faxed


D) All the above depending on your local media contacts.


Page 187

The answer is: D; All the above depending on your local media contacts.

Question 32: Who should always be prepared to act as a spokesperson for the fire department?


A) Every fire fighter working the scene on an emergency.


B) The fir departments PIO


C) The ranking officer at the scene


D) The fire officer.


page 188

The answer is: D; The fire officer

Question 33: You are the fire officer working at the scene of an emergency, and you have been approached by a reporter for an interview. You become uncomfortable with the situation angle, or feel you do not have the information the reporter is seeking. What should you do?


A) Issue a "No Comment" statement.


B) Provide the reporter with as much information as you believe is appropriate for the situation.


C) Politely, but firmly decline the request for an interview.


D) Try to ascertain the angle in which you believe the reporter will be presenting the story, and adjust your statement to meet his/her style and tone.


page 188

The answer is: C; Politely but firmly decline the request for an interview.

Question 34: When preparing for an interview for which you want to deliver a specific message, determine no more than -Blank_ Key message point(s) in advance and practice saying them in a variety of ways.


A) 1


B) 2


C) 3


D) 4

The answer is: C; 3

Question 35: What should you do after you have answered a reporters question during an interview?


A) Elaborate your answer


B) Add technical examples to support your answer


C) Tell a joke, or in some was attempt to be humorous


D) Stop talking


page 188

The answer is: D; Stop talking

Question 36: What is meant in the fire service- "Its not over til its over"?


A) There is always a chance of a rekindle after the fire


B) The fire departments relationship with the press is continuous yet often contentious.


C) Nothing you say during an interview with the press can be assumed, "off the record".


D) Anything can happen on the next-to-last day of the baseball season.


page 189

The answer is: C; Nothing you say during an interview with the press can be assumed, "off the record".

Question 37: What is the fundamental goal of a public education program?


A) To increase safety


B) To assist with fundraising activities in volunteer departments.


C) To prevent injury, death, or loss to fire and other types of incidents.


D) To raise the awareness of fire prevention


page 181

The answer is: C; To prevent injury, death, or loss to fire and other types of incidents.

Question 38: Public safety has four basic objectives. The first would be Educate target audiences in specific subjects in order to change their behavior. Which of the following would not be considered the other three objectives.


A) Instruct target audiences is the basics of structural fir fighting.


B) Instruct target audience how to perform specific task, such as stop drop and roll.


C) Inform large groups of people about public safety.


D) Distribute information on a timely subjects to target audiences.


page 181

The answer is: D;