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100 Cards in this Set

  • Front
  • Back
What is the impact of EU legislation on the UK financial services industry?
It influences how the FSA creates its own policies

Ch1 C
Why does the return offered by Companies issuing Corporate Bonds tend to be greater than that available on Government-issued stock?
To compensate for the possibility of non-repayment of interest or capital
Ch1 A4
Government-approved products fall within clearly defined CAT standards. Which three specific areas are covered?
Charges, Access and Terms


Ch1 B2C p8
Friendly Societies were originally able to offer a very attractive investment proposition to their customers for what reason?
Investors had complete exemption from taxation on their funds
Ch1 B2C
What MAIN tool is used to influence economic activity by the Bank of England?
The level of the UK base interest rate

Ch1 D2
If an investor has neither the time or expertise to manage a portfolio of investments for themselves, they may be interested in...
A Portfolio Management Service


Ch1 B2C
In October 2003 the State Pension Credit was introduced to replace the Minimum Income Guarantee (MIG). The amount of State Pension payable depends on 3 different criteria. Which one of the following is NOT one of these?
NI contributions


Ch2 B10H
James recently unemployed and aware eligible for Income Support for Mortgage Interest (ISMI). Any benefit payable will be paid direct to his mortgage lender and is limited to interest on first ....of a mortgage?
£200,000


Ch2 B10F
How many weeks must James have been unemployed before he can make a claim for Income Support for Mortgage Interest (ISMI)?
13 weeks


Ch2 B10F
Which one of the following State Benefits is NOT taxed as Earned Income?
Child Benefit for your first Child


Ch2 B10C
Rose & Ken have recently completed a Lifetime Mortgage to help fund their retirement; their application includes a Shared Appreciation element, what does this mean?
The lender has a share of Rose & Ken's property

Ch2 B10C
Peter aged 62, is interested in a Home Reversion scheme and asks you to explain briefly. What is this?
Peter would sell all or part of his property in return for a cash lump sum or income, the property then belongs to somebody else, but Peter would continue to live in the property until death.
Ch2 B10D
When completing a Suitability report for a client it is important to ensure the report is tailored to your client's circumstances. Which statement is INCORRECT?
The report should explain why other solutions were discounted

Ch2 A6
Which organization would you NOT recommend Dave speak to regarding managing his debts?
OMPS


Ch2 B1B
Mary has recently completed a Capital Repayment mortgage with a local BS, which of the following interest rate options would Mary NOT have been offered?
Structured


Ch2 B2C
What is the main tax difference between a Compulsory Purchase Annuity (CPA) and a Purchased Life Annuity (PLA)?
A CPA is taxed on the whole of the Income paid at 20% or 40% tax rates
Ch2 B7B
A demutualised BS issues a form of fixed interest investment called a ....?
Perpetual Subordinated Bond


Ch2 B6B
Before people save or invest it is important that they consider 3 other priorities before they commit to any long term savings or investment plans. Which is NOT considered a priority?
Understanding an individual's attitude to risk
Ivor calls into your office to transact some investments for his elderly mother and produces a Power of Attorney doc on her behalf. What checks should you make before proceeding?
Exactly what powers are conferred on Ivor

Ch3 B
Noel is an employee of Optimum Ins Company and sells their products to the public. When completing a proposal form for a customer he fails to pass some significant health info to his Company. What is the result?
Noel's duty of care is to the Insurance Company not his customer - the contract will continue if force Ch3 B
If you are contemplating effecting a life assurance policy on another individual, in which of the following solutions is insurable interest UNLIKELY to exist?
For a non married partner who is financially independent from you

Ch3 C1
Jon made a Will leaving all his assets to his children. On his death, however, his share of the marital home has passed to his partner, Deborah. Why?
The house was owned as joint tenants with Deborah

Ch3 E3A
Bill has been the subject of a bankruptcy order. He thinks that he can hold on to some of his assets - you tell him that he is unable to retain:
Family heirloom


Ch3 F2
Fred did not leave a Will and has recently died leaving a wife and 3 children. How much will his wife receive?
Chattels, £250,000 and a life interest in half the residue

Ch3 G1C
What type of Trust arises when there is a failure of an established Trust to fulfil its required distribution of assets?
Resulting


Ch3 H2
What type of Trust must apply to occupational pension schemes?
Irrevocable Trust


Ch3 H2
Which of the following is NOT required for a binding contract to be in existence?
Invitation to treat


Ch3 C1 & C2
Which of these is NOT a statutory objective of the FSA?
Reviewing Complaints


Ch4 A1C
MiFID is a single market directive. To which group does this directive apply?
EEA member states/Gibralter


Ch4 C
The Bank of England has two core purposes, the first of which is to maintain Monetary Stability. What does Monetary Stability mean in this context?
Confidence in Sterling and Stable Prices

Ch4 A1B
Which of these pension schemes does not come under the auspices of The Pensions Regulator (TPR)?
Dave who is a Self-Employed Painter and has his own Personal Pension
Ch4 D3
WHat is the role of the Financial Action Task Force (FATF)?
To set international standards against money laundering and terrorist financing
Ch4 C4
The FSA regulates the financial services industry using both principles-based, and more recently, outcomes-based regulation. The FSA also provides full information for firms and consumers about its objectives, plans, policies and rules. How does this describe the FSA as an organisation?
Open and transparent


Ch5.1A & Ch9 A2 & A3
The FSA has the designated authority under the European single market directives for:
Banking, Insurance, Investments, Insurance Mediation and other financial services.
Ch5.1 A1
The FSA regulates financial services firms, but some businesses that appear to be offering financial services fall outside the FSA's scope. Which of the following fall outside FSA regulation?
Buy-to-Let Property Clubs
Compensation Claim Handlers
Occupational Pension Schemes
Ch5.1 C1A
Which of the following would NOT be regulated by the FSA?
XYZ Limited occupational pension scheme

Ch5.1 C1A
To date, Firm ABC has only been authorised for deposit-taking, but has been arranging investments whilst actively seeking FSA approval for this additional regulated activity. WHat is the MOST LIKELY disciplinary action the FSA would take with egards to this breach of general prohibition?
Imprisonment and other sanctions

Ch5.1 C2
What is the term used to describe the FSA's day-to-day regulatory relationship with authorised firms?
Supervision


Ch5.1 D
The Competition Commission (CC) works to ensure that competition between companies in the UK remains fair for the benefit of business, consumers and he economy as a whole. When CAN'T they initiate an inquiry?
On a concern referred to them n=by a CC staff member
The FSA conducts regular inspections of large insurance firms and their associated compliance monitoring processes. When would these firms be expected to comply with suggested remedial work?
Within particular time limits


Ch5.1 D1A
The FSA has advised a regulated firm that it will be checking some of their compliance systems, specifically those related to CUSTOMER MATTERS. Which of the following is MOST likely to be on their list? for checking?
Suitability Letters/Reports


Ch5.1 D1A (Fig 5.3)
What is the main difference in terms of how the FSA monitors 'low-impact' firms compared to 'medium/high impact' firms?
Low impact firms don't have a specific risk assessment/mitigation programme. Ch5.1 D1
What area would a firm's compliance with the FSA's Treating Customer Fairly initiative fall within, during an FSA inspection?
Business Operations Matters


Ch5.1 D1A (Fig 5.3)
Which role has primary responsibility for a regulated firm's compliance with FSA rules?
Compliance Officer


Ch5.1 D1B
For which organisation is the following a statutory objective: 'To contribute to enhancing the stability of the financial systems of the UK?
The Bank of England


Ch5.1 D1B
Which of the FSA's 11 Principles of Business 'requires a firm to maintain adequate financial resources?
Principle 4


Ch5.1 W2
The FSA requires all firms to have sufficient capital and liquidity resources to ensure its liabilities can always be met. How do both the FSA and firms assess these resources?
Stress and scenario testing, risk identification and management process
Ch5.1 E2
A measure of financial strength is expressed a a firm's Free Asset Ratio. If a firm's total assets were £100M and it had ongoing liabilities of £25M, what is its FAR?
75%


Ch5.1 E2A (2)
Which of the following is an act of Prudential regulation the FSA may take in agreeing to a firm's Part IV permission?
Impose a higher capital requirement to ensure authorisation is appropriate
Ch5.1 E2
XLI Insurance PLC has been threatened with de-authorisation by the FSA. This is because it has announced it has announced its intention
To relocate its Head Office and Registered Office to India to reduce costs
Ch5.2 A1A (2)
Appropriate remuneration policies must take what into consideration?
Risk management


Ch5.2 A1C (e)
Which of the following loans secured on property is regulated by the FSA?
Where the loan secured on the property is 50% owner occupied, 50% commercial
Ch5.2 C3A
Which type of scheme, covered by the Mortgage and Home Finance: Conduct of Business rules can only be sold on an advised basis and cannot be advertised through cold-calling or promotional leaflets?
Sale and rent back


Ch5.2 C3C
If no agreement exists, who is entitled to the interest on a client money account?
The client


Ch5.2 C4B
The Market Abuse Directive (MAD) has given which name to the offences of providing false and misleading information to the market?
Market manipulation


Ch5.2 C5
For which of the following offences does the FSA NOT need to notify the person under investigation that the investigation is underway?
Insider dealing


Ch5.2 D1A
Which of the following statements is TRUE regarding payment of fines imposed by the FSA?
Firms cannot use insurance to pay fines

Ch5.2 A3A
The Financial Services and Markets Tribunal is an appeal body which hears appeals against which FSA decisions?
Those resulting in disciplinary action
Those resulting in authorisation being refused or withdrawn
Ch5.2 D1C
Which of the folowing indrect benefits is NOT allowable under COBS rules?
IT hardware NOT linked to a software project

Ch5.2 C1B (Fig 5(2).1)
What powers does the FSA hold to challenge under unfair terms in standard form consumer contracts?
The FSA has the power to tackle unfair terms as a qualifying body under the regulations
Ch5.2 G2B
How is an 'unfair' term in a standard consumer contract defined?
One that causes a significant imbalance between the rights of the firm and the consumer, to the detriment of the consumer
Ch5.2 G2A
Which of the following life assurance policy sales does NOT require a cancellation notice to be sent?
Level term assurance for a non UK resident

Ch5.2 C2A
Which of the following fees are the maximum allowable for data controllers to charge for access to individual files?
£10 for computer records and £50 for manual records

Ch6 F1
Jayne, an IFA has received a letter of complaint from a client. The complaints relates to the poor attitude and service offered by an insurance compnay when the client telephoned to get information on her policy. What are Jayne's obligations regarding this complaint?
Jayne may refer the complaint to the insurance company as long as she writes to the client and provides the insurance company's contact details
Ch6 G1
The FOS has investigated a complaint made by Eric. They have found Eric's conduct during the complaint to be unreasonable and have not upheld the complaint. What costs, if any, can they charge Eric?
All costs incurred by the FOS during the course of their investigation
Ch6 G2
Which body is responsible for investigating complaints made about personal pensions and small occupational schemes?
The Pensions Ombudsman handles complaints about scheme management and the FOS investigates complaints about the sales process
Ch6 G2
Your client has just submitted his completed application for a bond today. However, subsequent to your meeting with him your company has launched a new contract that you feel better suit your client. What should you do?
Revisit your client as your duty of care to your client exists throughout the sales process
Ch7 A5B
Your client has asked you complete the application form on his behalf to speed things up. What should you do?
Make sure the client reads the form properly after completion

Ch7 A5B
You have just completed a sale with one of your clients. A Principles and Practice of Financial Management document was included in the paperwork presented to him. This was because it was for:
A with-profit regular savings policy

Ch7 A6D
Under the stakeholder regime a lighter touch approach is appropriate. This means
A suitability report is not required


Ch7 A3
You have just completed a case with one of your wealthier clients. The principle of best execution applied. This is because?
It involved dealing in stocks and shares

Ch7 B3D
Which of the following questions would MOST help quantify a need for income protection?
How much income would you need each month if you were off sick?
Ch8 C1C
According to the generally accepted priority order of needs (PIPSI), which of the following has the highest priority?
Protection


Ch8 C1
When establishing a client's attitude to risk, which of the following questions would be LEAST helpful to the client?
How would you rate your attitude to risk on a scale of 1 - 10?

Ch8 C1F
Which of the following questions would be considered as 'Closed'?
Can you do that?


Ch8 D1
What is the regulatory approach known as Intensive Supervision designed to deliver?
Outcomes-based regulation


Ch9 A3
What is not a criteria for the FSA to base its judgement on, when assessing an individual's honesty, integrity and reputation for Fit and Proper status?
Membership of recognised Professional Bodies

Ch9 C2
In order to adhere to the Management and Control principle of the FSA's Principles of Businesses, an authorised firm should:
Take care to organise its affairs, with adequate risk management systems
Ch9 A1
Which of the following is NOT a positive indicator of the cultural driver of decision making?
TCF messages are only delivered by staff who have had relevant training.
Ch9 B1
Which of the following is NOT a principle for an approved person? In carrying out their controlled function, an approved person must:
Adhere to the formal conflicts policy

Ch9 C1
You discover that one of your advisers has embezzled a client's money. What action/actions would you be expected to take?
Dismiss the adviser and inform the FSA

Ch9 C2
Which of the following issues did the Turner Review 09 NOT cover?
It recommends limits on presences of high street banks and building of high street banks and building societies
Ch9 A3
Tara has just advised a customer to invest in an insurance bond. The customer seemed uncertain, however, she agreed to proceed. Due to the customer's hesitance, Tara chose not to explain the customer's cancellation rights, this decision would be regarded as:
Neither compliant or ethical


Ch10 C2
Pete received a complaint from a client. Peter rang the client to apologise and agree how to put the error right. He confirmed their agreement in writing the same day. Pete's actions would be considered as:
Compliant and ethical


Ch10 C2
Which of the following principles of the AA1000 series of standards would determine the relevance and significance of an issue to an organisation and its stakeholders?
The Principle of Materiality


Ch10 D2
The role of compliance changes with different ethical cultrues, how may the relationship be described in a values-led organisation?
A real partnership with evidence of ownership on the front line

Ch10 D3
Alan, an IFA completes a fact find and his client says she had a critical illness 10 yrs ago but recovered. She admits she did not disclose this in a recent app for CIC, as she feared being denied any cover. Considering only the Code of Ethics, what should Alan do, if anything?
Inform the client she may be paying for cover for which would not pay out
Ch10 B4D
Which of these bodies would be exempt from authorisation under the FSMA?
An appointed rep of a large insurance company
A local authority
Ch6 A3
Which of these would you expect to be registered as an approved person?
Head of compliance
The company actuary
The money laundering reporting officer
Ch6 B
The Proceeds of Crime Act 2002 covers money laundering. Which of these would be a regulated activity?
Money changing
Dealing, advising on or managing investments
Arranging general insurance
Deposit taking
Ch6 E1
The FOS combines previous ombudsmen including?
PIA Ombudsman
Building Society Ombudsman
Banking Omudsman
Insurance Ombusdman
Ch6 G2
Which of these would be regarded as sensitive data under the Data Protection Act?
Mary's political beliefs
John's religious beliefs

Ch6 F1
Polarisation was replaced by Depolarisation. Which of these statements is true?
Depolarisation was fully effective from June 2005
Depolarisation created three basic types of intermediary
Ch7 A2A
You are on a real time presentation call with a client, which of these rules apply?
Your presentation must be fair, clear and not misleading

Ch7 A4B
A suitability report is not required for?
A stakeholder stocks and shares ISA
An increase of £60 per month to a regular premium contract
A single premium top up to a single premium contract
A stakeholder personal pension
Ch7 A5B
You are preparing the sales pack for a client regarding a whole life policy you have recommended for IHT protection. What would you expect to find in the key features document?
The name of the life office
Cancellation rights
The premum
Ch7 A6A
Your investment bond projection must follow certain rules. These are?
The projection must be based on reasonable assumptions
A risk warning must be included
Ch7 A6B
Which of these would NOT be regarded automatically as a retail client?
A government of a country
Another authorised firm
A central bank
A local authority
Ch7 B1
You are meeting a client for the first time. Under the status disclosure rues you must provide the client with?
Details of how the firm is paid
Complaints procedure
Details of the services to be provided
Details of ownership of the firm
Ch7 B3A
Client agreements are NOT required for?
Life offices selling life products as a principle
Direct offer financial promotions