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25 Cards in this Set

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What are the implications of Life Cycle theory?
Products have a limited life
Product sales pass through distinct stages each with different challenges and opportunities
Profits rise and fall at different stages
Products require different strategies in each life cycle stage
Describe the Life Cycle Patterns?
1. growth slump maturity pattern: sales grow rapidly upon intro and then fall to a petrfied level sustained by late adoptors buying the product for the first time and early adopters replacing it.(kitchen items)

2. Cycle-Recycle pattern:Pharma drugs. agressive promotion, producing the first cycle, then sales decline, then they do another push casuign a second cycle( smaller in length and profit)
3. Scalloped Pattern-sales pass through a succession of life cycles based on discovering of new products characteristics, uses or users. eg nylon.- used as hosiery., for shirts, for carpeting, boat sales, new uses discovered
What are the main strategies and typical characteristics at various stages of the life cycle?
1. Introduction: Charac: low sales, high cost per customer, negative profits,innovator customers, few competitors
Strat- product- offer basic product, price- charge cost plus, dist-selective,comm- product awareness and trial among adopters and dealers

2. growth-charac- rapid rise in sales, average cost per cust, rising profits, cust- early adopters,comp- growing.Strat-product extensions, service warranty, price to penetrate market, dist-intensive distribution, comm-build awareness and mass market interest-max market share

3. Maturity-charac-peak sales, low cost per cust,high profits, cust-middle majority,compet-stable # begining to decline,strategies- diversify brands and item models,price tomatch our best competitors,build more intensive distribution, stress brand differnces and benefits, encourage brand switching-defend marketshare and make money
Strategies
Market Modification
Product Modification
Marketing Program Modification

4. Decline- declining sales, low cost customers, declining profits,laggards, competitors- declining, strategies- phase out weak products, cut price, distribution-selective pahse out unprofitable outlets, comm- reduce minimal level needed to reatian hard-core loyals-milk the brand, don;t spend $
Strategies:
Increase firm’s investment.
Maintain the firm’s investment level.
Decrease the firm’s investment level.
Harvesting (“milking”) the firm’s investment.
Divesting the business quickly
What's the difference between Skimming and Penetration?
Rapid skimming strategy
Slow skimming strategy
Rapid penetration strategy
Slow penetration strategy
Improve product quality, add new features, and improve styling
Add new models and flanker products
Enter new market segments
Increase distribution coverage
Shift from product-awareness advertising to product-preference advertising
Lower prices to attract the next layer of price-sensitive buyers
What's the Concept of Competition?
Number of sellers and degree of differentiation
Entry, mobility, and exit barriers
Cost structure
Degree of vertical integration
Degree of globalization
Describe Market Share, Mind Share, Heart Share.
Share of market- competitors share of target market
Share of mind-the % of customers who named the competitor in responding to: "Name the 1st company that comes to mindin this industry"
Share of heart- the % of customers who named the competitor in this statement: Name the company you prefer to buy the product from
What are the main Market Structures?
Market leader-Expand Market,Defend Market Share,Expand Market Share

Market challenger-Attack leader,Status quo

Market follower-Imitate

Market nicher-Specialize
What are the Approaches / strategies at for various market positions?
Market Leader:Expanding the Total Market
New Users
Market-penetration strategy
New-market segment strategy
Geographical-expansion strategy
New Uses
More Usage
Defending Market Share
1)Position defense
(2) Flank defense
(3) Preemptive defense
(4) Counteroffensive defense
(5)Mobile defense
(6) Contraction defense

Market Challenger-
Defining the Strategic Objective and
Opponent(s)
 It can attack the market leader
 It can attack firms of its own size that are not
doing the job and are underfinanced
 It can attack small local and regional firms
 Choose a General Attack Strategy
 Choose a Specific Attack Strategy Edit
Define the Market Challenger Attack Strategies 1) Frontal attack
(2) Flank attack
(3) Encirclement attack
(4) Bypass attack
(5) Guerilla attack

Market Follower-
Counterfeiter
Cloner
Imitator
Adapter

Niche-End-User Specialist
 Vertical-Level
Specialist
 Customer-Size
Specialist
 Specific-Customer
Specialist
 Geographic
Specialist
 Product-Line
Specialist
 Job-Shop
Specialist
 Quality-Price
Specialist
 Service-Specialist
 Channel Specialist
other approaches:
Price discounts
 Lower-priced
goods
 Value-priced goods
 Prestige goods
 Product
proliferation
 Product innovation
 Improved services
 Distribution
innovation
 Manufacturing-cost
reduction
 Intensive
advertising
promotion
Whats the Product development processes?
. Idea generation- is the idea worth considering? if no drop

2. idea screening- is the idea compatible with company objectives, strategies ans resources? if no drop

3. Concept devlopement and testing- would consumers try it?if no drop

4. marketing strategy developement- can we find a cost-effective strategy?if no drop

5.Business analysis- will it meet the profit goal? if no drop

6. Product development- have we got a technically and commercially sound product? if no drop

7. Market testing- have they met sales expectations? if no send to product development or drop

8. Commercialization- are sales mtg expectations? if no-modify mktg program-if yes- lay future plans
What are the main issues in product development?
Shortage of ideas
 Fragmented markets
 Social and governmental constraints
 Cost of development
 Capital shortages
 Faster required development time
 Shorter product life cycles
Product line management
Line Stretching
Downmarket
Upmarket
Two-way
 Line Filling
 Line Modernization
 Line Featuring & Line Pruning Edit
Describe line stretching? Down-Market Stretch
Up-Market Stretch
Two-Way Stretch
What are Market testing approaches?
Product Idea Rating Device
Concept Testing:
Communicability and believability
Need level
Gap level
Perceived value
Purchase intention
User targets, purchase occasions, purchasing frequently
Lateral Mapping
Break even
See formula
Costs- fixed vs variable
Fixed Costs
(Overhead)
Costs that don’t
vary with sales or
production levels.
Executive Salaries
Rent

Variable Costs
Costs that do vary
directly with the
level of production.
Raw materials
What are some pricing strategies and approaches?
PremiumValue
Medium Value
Economy

HighValue
SuperValue
Good-Value
Overcharging
Rip-Off
False
Economy

Price-Adaptation Strategies
Geographical Pricing
Discounts/Allowances
Differentiated Pricing
Promo Pricing
Differentiated Pricing:
Product-form
Customer Segment
Location
Time

approaches:
Markup pricing
Target-return pricing
Perceived-value pricing
Value pricing
Going-rate pricing
Sealed bid pricing
Auction-type pricing
What are someRetailer types?
Reatailor decsions
Target market
Product assortment
Service/store atmosphere
Price
Communication
Location
Product positions and distribution strategeis
see print-outs
Functions of organizations and distribution channels
Selecting
Gather information
Develop and disseminate persuasive communications
Reach agreements on price and terms
Acquire funds to finance inventories
Assume risks
Provide for storage
Provide for buyers’ payment of their bills
Oversee actual transfer of ownership
Channels
MFG, wholesale, jobber retail, consumer
Whats the Communication Process?
SENDER
Encoding
Decoding
RECEIVER
Media
Message
Feedback
Response
What are some message problems?
Noise
What are Roles of various media?
Advertising Public, Pervasive, Expressive, Impersonal
Sales Promotion
Communication, Incentive, Invitation
Public Relations & Publicity Credibility, Surprise, Dramatization
Personal Selling
Personal Confrontation, Cultivation, Response
Direct and Interactive Marketing Nonpublic, Customized, Up-to-Date, Interactive
what's the Budget development process
Stage in the product life cycle
Market share and consumer base
Competition and clutter
Advertising frequency
Product substitutability

Establish the budget:
Affordable
Percentage-of-sales
Competitive parity
Objective-and-task
What to consider when choosing the right promotional mix
Type of Product Market
Consumer Readiness to Make a Purchase
Stage in the Product Life Cycle
Market Rank

Deciding on Reach, Frequency, and Impact
–Media selection
–How many exposures will produce audience awareness depends on the exposures’:
•Reach (R)
•Frequency (F)
Public Relations functions?
Press relations
Product publicity
Corporate communications
Lobbying
Counseling
Marketing Public Relations Functions
Tasks Aided by Public Relations
Launching new products
Repositioning a mature product
Building interest in a product category
Influencing specific target groups
Defending products that have encountered public problems
Building the corporate image in a way that reflects favorable on products
Assist in product launches
Assist in repositioning mature products
Build interest in a product category
Influence specific target groups
Defend products
Build corporate image
Promotions – types, benefits
Collection of incentive tools, mostly
short term, designed to stimulate
quicker or greater purchase
of particular products or services
by consumers or the trade
Consumer Promotion:
Consumer-Promotion Tools
Point-of-Purchase Displays
Premiums
Price Packs
Cash Refunds
Coupons
Samples
Patronage Rewards
Games
Sweepstakes
Contests
Consumer-Promotion Objectives:
Entice Consumers to
Try a New Product
Lure Customers Away
From Competitors’ Products
Get Consumers to “Load Up’
on a Mature Product
Hold & Reward Loyal
Customers
Consumer Relationship

Trade Promotions:
Advertising
Items
Contests
Free Goods
Buy-Back
Guarantees
Allowances
Patronage Rewards
Push Money
Discounts
Trade-Promotion Objectives
Persuade Retailers or
Wholesalers to Carry a Brand
Give a Brand Shelf Space
Promote a Brand in
Advertising
Push a Brand to Consumers