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18 Cards in this Set

  • Front
  • Back
Decentralization
decision making authority is not confined to a few to executives, rather it is spread throughout the organization
Benefits of decentralization
1)Lower level managers gain experience in decision-making. Experience before promoting later on.
2)Lower level managers are the ‘experts’ in their
area so decision are made by those who are
most knowledgeable.
3)Frees top management to concentrate their
time on strategy.
Problems created by decentralization
1)Lower level managers may make poor decisions.
2) The goals and objectives of lower level managers may not be the same as the objectives and goals of the organization. May benefit them, and not the netire organization.
3)Loss of control – relying on others (lower level managers) to make decisions on our behalf.

Decentralized organizations need to have strong performance evaluation techniques in place.
Segment
any part or activity of an organization about which a manager
seeks cost, revenue, or profit data. A segment can be an individual store, a sales territory (nw), service center (by product for ex)
Segmented income statement
A segmented income statement provides revenue
and cost data for each segment of the company in
a comparative fashion (side by side).
Two keys to building segmented income statements
1) A contribution format should be used to separate fixed and variable costs and enable the calculation of a contribution margin.
(sales - vc = cm - fixed costs = ni)
2)Traceable fixed costs should be separated from common fixed costs to enable the calculation of a segment margin.
Traceable fixed costs
costs arise because of the existence of a particular segment and would disappear over time (short) if the segment itself disappeared. They can be directly traced to one specific segment.

No computer division means no computer division manager
Common fixed costs
Common fixed costs arise because of the overall operation of the company and would not disappear if any particular segment were eliminated. They can not be directly traced to any one specific segment.

No computer division but we still have a company president
Division’s segment margin
subtracting the traceable fixed costs of a segment from its contribution margin.The best gauge of the long-run
profitability of a segment.

As such, common fixed costs should not be allocated to segments because doing so will reduce the value of the segment margin number in evaluating the long-run profitability of the segment.
ROI=
net operating income / average operating assets !!! KNOW THIS NOI/AOA
= MARGIN X TURNOVER

(income before interest and taxes)/
((beginning assets + ending assets)/2)
Ways to increase ROI
1. ŒIncrease Sales
2. Reduce Expenses Ž
3. Reduce Asset

all good things for the company
Advantage to using ROI (managers)
it forces managers to consider sales, costs, and asset usage.

if performance evaluation is based on increased sales, focus is increasing sales. no incentive to consider costs or asset usage
Second Advantage to using ROI (decomposed)
it can be decomposed into two meaningful components:
ROI = Margin × Turnover

Allows managers to see where problem areas lie. Then can take corrective steps to fix it.
Margin
Margin = Net operating income /Sales!!! KNOW THIS

Represents the percentage of your sales that become profits (after expenses have been covered). Margin provides a measure of company’s ability to withstand either higher expenses or lower sales. Higher margin = better able to withstand a downturn and still be profitable
Turnover
Turnover = Sales /Average operating assets KNOW THIS!!!!

How efficiently company is suing its assets to generate sales.

Higher number means fewer assets required in order to maintain sales that are generated.
ROI criticism
One major criticism of using ROI as a
performance evaluation method is it sometimes
leads managers to reject profitable investment
opportunities
Residual Income - Helps address ROI criticism
Residual Income = Net operating income - (Average operating assets x minimum required rate of return)!!!

NOI - AOA(Min rate of return)

ROI measures net operating income earned relative to the
investment in average operating assets. Residual income measures net operating income earned less the minimum required return on average operating assets.

Residual income encourages managers to make profitable investments that would be rejected by managers using ROI.
RI Disadvantage
The one major disadvantage to using residual income is residual income can not be used to compare the performance of divisions of different sizes.

Bigger divisions would be expected to have larger residual incomes than smaller divisions simply because they are bigger not necessarily because they have outperformed the smaller division.