Final

Front 1

Discuss problem with the other person to try and find solution (Just 2 people)

Back 1

Negotiation

Front 2

Bring in another person to keep the 2 people on track (3rd person is not an active role)

Back 2

Facilitation

Front 3

3rd party is there but is a liasion (communicator) between the 2 parties. keeps emotional language to a minimum.

Back 3

Mediation

Front 4

Makes the final decision, its an outside person and both parties most likely won't be happy.

Back 4

Arbitration

Front 5

multiple cultures in one place

Back 5

multiculturalism

Front 6

starts to understand/interact with other cultures

Back 6

cross culturalism

Front 7

the goal! sound understanding of values, beliefs, good communication b/w cultures

Back 7

Transcultarlism

Front 8

belief that ones own values are the best and most desirable

Back 8

Ethnocentrism

Front 9

A committe that has regular meetings, have agendsas, long term.

Back 9

Standing

Front 10

Short term committee that focuses on a specific problem (6-12 months)

Back 10

Ad Hoc

Front 11

Charge and then you pay it later

Back 11

Charges (Retrospective)

Front 12

Get billed and we pay for it later

Back 12

Cost-based reimbursement (retrospective)

Front 13

Get paid certain amount of money

Back 13

flat rate reimbursement (prospective)

Front 14

Each month you pay????

Back 14

Capitated payments