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87 Cards in this Set
- Front
- Back
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What is Culture? |
A shared set of traditions. A belief and behavioral system. |
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What is shaped by history, religion, politics, and resources? |
Culture |
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An Airmen uses his knowledge of _____ to adapt to the world and interact with others. |
Culture |
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True or False Culture is integrated into some, not all aspects of daily life? |
False: Culture is integrated into all aspects of daily life. |
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What is Macro-Culture? |
The dominate culture in any political or geographic area.
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Identify the Macro and Micro Culture. An Airman says they are American and serves in the Air Force. |
1. Macro-Culture, the Airman is American 2. Micro-Culture, the Airman |
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Identify the Macro and Micro Culture. An individual says they are a New Yorker and reside in Long Island.
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1. Macro-Culture, the individual is a New Yorker. 2. Micro-Culture, the individual resides in Long Island. |
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Identify if the statement is part of the Macro or Micro Culture. 1. An individual says they are Christian. 2. An individual says they are Methodist.
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1. Macro Culture 2. Micro Culture |
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A Micro-Culture is also known as a ____? |
Subculture |
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A group of people living within a larger society who share values, beliefs, behaviors, statuses, and interests are part of _____? a. Micro-Culture b. Macro-Culture c. Subculture d. Culture |
c. Subculture a. Micro-Culture
Both are correct due because they are synonyms. |
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What is the definition of holism? |
All parts of a culture are interconnected and integrated. Addresses how different parts of culture are fit together and are interrelated. Also, an action in one area can provoke a reaction in another. |
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This is an example of? Legalizing marijuana can affect taxation and social norms. |
Holism |
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What is a cognitive short cut that helps us organize and interpret the vast amount of information that exist in our environment?
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Schema |
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We create ____ of other cultures are influenced by our own culture. |
Schema |
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True or False? 1. Schema is a mental diagram or frame work that expands and builds on new aspects? 2. Schema is associated with specific characteristics? 3. Easy to retain and accept new information that is dissenting to our own beliefs and ideas. 4. We build schema about everything. |
1. True 2. False 3. False 4. True |
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Schema: What characteristic do you associate with a cat, horse or dog.
How does your cultural upbringing influence your response? Why does your response differ to other cultures? |
Your cultural upbringing associates general characteristics with particular people, places and things. Additionally, culture creates a general guideline on how the people, places and things will be regarded, used or treated.
Other cultures might have different values, beliefs, and expectations compared to your own cultures. |
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This is an example of? a. Schema b. Culture c. Holism d. Symbol |
d. Symbol |
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What is the definition of a symbol? |
Words, Objects, or Stories that is meaningful to a culture. |
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True or False? 1. Symbols are not manifested from cultural values and beliefs? 2. Parts of our schema for particular concepts also serve as symbols. 3. Symbols can be visible but not invisible. |
1. False 2. True 3. False |
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_____ can be revealed through logos, hairstyles, sports jerseys and cars |
Symbols |
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Definition of World View |
The sum of beliefs and values that people use to define and interpret the world and their place in it. |
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What does the 3C model stand for? |
Cross Culture Competence |
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What are the two categories of the 3C model? |
Cultural General Cultural Specific |
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What is the purpose of Cultural General? |
For Airman to be able to operate effectively in complex environments and to exert positive influences on themselves, teams, partners, locals, and adversaries. |
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If an Airman is deployed to Japan and easily adapts to the culture, plus acts in accordance to Japanese cultural customs without prior exposure they are said to have ____? |
Cross Cultural Competence. More specifically cultural general competence. |
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If an Airman is deployed to Japan and have knowledge of the culture prior or learned, which helps them interact better with local citizens this individual is said to have _______? |
Cross Cultural Competence. More specifically cultural specific competence. |
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Knowledge is... |
A different way of seeing (relativistic vs. ethnocentric) and how culture works (holistically). |
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If an Airman understands their own biases and overcomes them to create better relationships with individuals of different cultures they are said to be ____? |
Culturally Competent |
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An Airman 1 talks negatively about a new Airman 2 with another Airman in their work environment because Airman 2 is not religious. Airman 1's behavior is an example of? |
Ethnocentrism behavior.
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What is the definition of Ethnocentrism? |
The human tendency to negatively judge others against our own values and beliefs. - A cultural bias |
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3C What are the 3 in interrelated enabling factors? |
Knowledge Motivation Learning Approaches |
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What is the basis for all cross cultural learning including cultural specific and begins with understanding the basic concepts of culture? |
Cultural General Knowledge |
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What is the foundation of cultural general knowledge? |
Education |
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What is the Iceberg metaphor? |
There are aspect of culture that we don't understand without further exploration.
Behaviors, core beliefs, values are often hidden under the surface.
We only see behaviors and symbols that are apparent above the water. |
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3C An Air Force instructor pilot is tasked to train a Dutch pilot on the F-16 Aircraft. The Air Force pilot exerts a positive attitude and stays open minded daily when instructing the Dutch pilot. This is an example of which enabling factor? |
Motivation |
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Motivation is often associated with? |
Relativism |
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What are the two types of relativism? |
Attitude Behavior |
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What type of relativism? Conviction of beliefs and practices of others are best understood with information about the particular cultures they reside. |
Attitude |
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What type of relativism? Suspending ones own culture formed opinion and thinking about how others might interpret or value a situation. |
Behavior |
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3C True or False A key to the thought process used in motivation is ethnocentrism. |
False, the key to the thought process is Relativism. |
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3C True or False Relativism is the opposite of ethnocentrism. |
True |
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3C True or False Relativism as an attitude and behavior means you have to accept, adopt, or promote other's beliefs and practices. |
False, you DO NOT have to. |
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3C True or False Practicing relativism negatively correlates with success in culturally complex environments. |
False, strongly correlates! |
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3C What is the greatest strength of the culture general approach? |
The learning approach. The ability to take the foundation concepts and apply them to specific cultural scenarios. |
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3C What does the learning approach require? |
Individuals to analyze and draw conclusions from cultural data. |
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What are the 3C skills that are formed from the 3 enabling factors which allow Airman to positively influence culturally complex situations? Explain each. |
Communication: avoid misunderstandings Negotiate: overcome differences and resolve conflict Relate: With individuals from other cultures to work effectively. |
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True or False The 3C requires you understand that cultural differences do exist and greatly influence the thoughts, beliefs, and behaviors of individuals not a thorough understanding of all the cultures you may be exposed to. |
True |
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True or False Competence is an end state, once you build the 3 skills required through experience and exposure you are culturally competent. |
False, competence is continuously built. |
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Eric believes his race is superior to other cultures so he refuses to interact and create relationships with people of a different culture. This is an example of? |
Ethnocentrism |
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Airman Smith just arrived at his new deployment location in Japan. He notices that bowing is customary when a conversation begins and ends. Airman Smith uses this knowledge when greeted by a Japanese citizen.
This is an example of? a. Cross Cultural Competence b. Cultural General Knowledge c. Cultural General Education d. Motivation |
Cultural General Education: The ability to recognize when cultural factors exist and determine the appropriate behavior to implement to achieve desired results. |
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Define Cultural Perspective Taking |
A cognitive process by which an individual is able to identify the thoughts and feelings of another culture. |
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What are the 4 concepts that can lead toward negative behavior? |
Ethnocentrism Stereotypes Prejudices Discrimination |
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OODA Loop What does OODA stand for? |
Observe Orient Decide Act |
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OODA Loop True or False
Orientation is focusing on the environment and gathering all the information through the 5 senses. |
False, the correct answer is observe. |
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OODA Loop Which part of the OODA Loop often misses important cultural cues due to schema and worldviews previously held? |
Observe |
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OODA Loop Airman Lane is a new employee working in sheet metal. Being new to the shop, Airman Lane immediately beings to gather information on the shops environment, the people, and daily activities.
What part of the OODA Loop is Airman Lane exhibiting? |
Observe |
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OODA Loop Airman Lane is up for reenlistment and is contemplating joining the Air National Guard. She decides to take a tour of the Air National Guard nearby. She notices there are many cultural differences and similarities compared to the Active Duty's culture.
What part of the OODA Loop is Airman Lane exhibiting? |
Orient: At this point Airman Lane is trying to make sense of what she is observing by comparing her past experiences, values, and beliefs between her previous experience with the Active Duty culture and the Air National Guard's culture. |
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OODA Loop True or False The three steps OOD often overlap and occur quickly? |
True |
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OODA Loop Success of the OODA Loop depends on? |
Act: The action selected and taken. |
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OODA Loop What are the 3 stages in the act stage? |
First- Decide Second- Take Action Third- Reflect |
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Asians are all math genesis. This is an example of?
a. Prejudice b. Discrimination c. Stereotype |
C. Stereotype |
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An employee is fired because she is female. This is an example of?
a. Prejudice b. Discrimination c. Sterotype |
b. Discrimination |
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Jason is a member of the Neo Nazi Party and despises Jews. The is an example of?
a. Prejudice b. Discrimination c. Stereotype |
a. Prejudice |
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Two types of Cross Cultural Communication are _____, ______. |
Linguistic Competence Communication Competence |
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Airman Holden native language is English and he is well versed on grammar and pronunciation.
This is an example of which competence? a. Linguistic b. Communication |
Linguistic Competence |
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Airman Lapel can speak two languages English and French. If the opportunity arises Airman Lapel is able to comprehend and speak French properly to native French speakers.
This is an example of which competence? a. Linguistic b. Communication |
Communication |
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True or False Those who are proficient at building relationships through competent communication with people from another culture tend to be the most effective overall? |
True |
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True or False Communication of intentions always align with interpretation. |
False, intentions do not always align with interpretation. |
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Define Impression Management |
Deliberate and motivated self presentation.
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What is the two part processes in Impression Management? |
Projection Attribution |
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Luis, a manager, believes that if he constantly is directing subordinates, upholding policies and exuding a professional image that he will be held in high regards.
This is an example of which process in Impression Management? |
Projection: The image we want others to have of us. |
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Luis, a manager, believes that if he constantly is directing subordinates, upholding policies and exuding a professional image that he will be held in high regards.
However, Ben is often overheard saying Luis is a micro-manager, strict, and unapproachable.
Ben's image of Luis reflects which part in the Impression Management process? |
Attribution: How other actually view us. |
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Impression Management What are the sub-skills of Attribution?
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Emotion Regulation Self Monitoring Perceptual Acuity |
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Impression Management What is the most important predictor of cross cultural adjustment and adaptation? |
Emotion Regulation |
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Employees of Jamie often remark on Jamie's ability to manage, modify and use her emotions toward constructive outcomes.
This is an example of which attribution sub-skill? |
Emotion Regulation |
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Marc is often very vulgar when partying with friends but when a child is present he doesn't swear.
This is an example of which attribution sub-skill? |
Self-Monitoring |
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The ability to detect appropriateness of our social behaviors and self presentation in response to situational constraints and to adjust our behavior to fit the situation is called? |
Self- Monitoring |
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Airman Good is on his computer sending emails when his supervisor gives him directives. Airman Good claims he is great at multitasking but he often misunderstands or forgets his directives.
This is an example of which attribution sub-skill? |
Perceptual Acuity |
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True or False Perceptual Acuity involves both verbal and nonverbal elements. Perceptual Acuity does not take into consideration context.
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True False |
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Which attribution sub-skill is the most effective in foreign cultures? Why? |
High self-monitor. Self-monitors can read a social situation first and then react with an appropriate response.
High self-monitors do not have one consistent image, they adapt to every situation. |
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Two communication styles are? |
High Context Low Context |
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Chris is an American who has traveled to Spain for business meeting. During the meeting Chris was very direct using little to none non-verbal cues. The Spanish businessmen walked out of the meeting.
What type of communication style was Chris using and why might have the meeting go sour? |
Chris is using low context communication.
The Spanish like to use high context communication and could have been offend by Chris's matter of fact tone and verbal brute force. |
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Marco communication style stresses the importance of relationships and his collectivism values.
Which communication style is Marco using? |
High Context |
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Dennis's conversations to his coworkers are structured logically, informally, and reflect individualistic values.
Which communication style is Dennis using? |
Low Context |
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True or False In low context conversation the listener is responsible for the interpretation of the message. |
False, High Context. |
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Which communication style is the speaker responsible for communication of the message. |
Low Context |
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What technique can you use to decipher a high context communication style? |
The 3C model. |
