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66 Cards in this Set

  • Front
  • Back
5 characteristics of advertising
a. Persuasive as a social institution
b. Repetitive
c. Professionally developed
d. Controlled media
e. Low involvement
5 criticisms regarding advertising
i. Appealing to our lower needs
ii. Encourage excessive materialism and extravagant consumption
iii. Promote consumption as a way of life
iv. Propagate or reinforce negative racial or sexual stereotype
v. Manipulate children and adolescents
4 defenses regarding advertising
i. Helping people to match their needs with products
ii. Observe the public mood
iii. Change their brand choices
iv. Attempts to gain a larger share of market
3 middle ground regarding advertising
i. Stimulate latent values
ii. Reinforce and accelerates cultural change
iii. Satisfy old needs in a new way
3 main arguments regarding advertising
i. Advertising simply draws out needs to create demand for particular products
ii. Advertising’s power to persuade is often overstated
iii. Advertising is used as a scapegoat
desired
what you actually want for yourself
desirable
what people generally think that the world ought to be; an ideal
definition of social change theory
the process by which alteration occurs in the structure or functioning of the social system
two sources of social change
top down and bottom up
top down social change (3 aspects)
1.Flows from leaders in society to the masses
2. Media influence us by what they tell
3. advertising is a cause as well as a consequence of change
2 aspects of bottom up social change
1. Effective social influence originates from the group to which we belong, rather than from the outside or from above.
2. More personal; influence us by what they tell and by control
3 other aspects of social change theory
→ Non-marketing factors seem to play a dominant role in social change
→ Advertising has a minor role as a socializing institution
→ For most people most advertising is low involvement
what is the relationship between advertising and capitalism?
Advertising→ a crucial component of the capitalist economy
2 things that enable the creation of mass consumer goods
i.Assembly lines
ii.Scientific management of the labor process
in order to sell mass consumer goods...
...consumers had to be produced
3 things about advertising that people had to be convinced of according to Kellner
i.Acceptable to purchase goods that they had previously produced themselves
ii.Ok to spend money and to ratify desires
iii.Had to convince individuals that consumption was acceptable to happiness and satisfaction
what 2 aspects make advertising persuasive vs. informational?
i. Advertising is image-based; creates associations between products and desired condition
ii. Persuasive, relying on emotional appeals
Advertising model in TV commercials (3 steps)
a.A problem is shown
b.The commodity is offered as a solution
c.Happiness is the outcome
What aspect of TV, and separately of commercials, makes this advertising model possible?
i.Television is a storytelling medium
ii.Commercials are brief narrative dramas (slice of life)
3 levels of meaning in advertising
surface meaning
advertiser's intended meaning
cultural/ideological meaning
Define social learning theory. How is most human behavior learned?
a. Emphasizes the importance of observing and modeling the behaviors, attitudes, and emotional reactions of others
b. observationally through modeling
what are the 4 steps in the social learning theory process?
i. Attention
ii. Retention
iii. Motor reproduction
iv. Motivation/ Self-reinforcement
How can this social learning theory be used to defend/criticize advertising?
defense/criticism: people learn by modeling people on tv commercials; dependent on the actions of people in commercials = the modeling people do.
Where has the social learning theory most extensively been applied? What is the most common & pervasive example?
Social learning theory has been applied extensively to the understanding of aggression and psychological disorders; TV commercials
What are 2 instances/principles in social learning in which individuals are more likely to adopt the modeled behavior?
i. Individuals are more likely to adopt a modeled behavior if it results in outcomes they value
ii. Individuals are more likely to adopt a modeled behavior if the model is similar to the observer and has admired status and the behavior had functional value
What are the 6 stages of the family life cycle? Which model does this cycle fit under?
i.Child/teenager
ii.Young single
iii.Young couple
iv.Full nest
v.Empty nest
vi.Widow (er)
- Family decision making model
What are the 3 roles in family decision making
a. Information gatherers/holders
b. Influencers
c. Decision maker
What are the 3 types of reference groups? give examples for each.
i. Inspirational reference group
Ex: Role models, spokes person, endorsers
ii. Associative reference group
Ex: Family members, peers, neighbors
iii. Dissociative reference group
Ex: People you don’t want to be associated with; don’t like
What are the 5 degrees of influence of reference groups? give examples or explanations for each.
i. Primary reference groups (family, friends)
ii. Secondary reference groups (coworkers, neighbors, teachers)
iii. Informational kind (sales person)
iv. Normative (for utilitarian reasons; Tells you what’s right and what’s not right)
v. Identification (the sake of belonging)
Define consumer socialization
a. The processes by which young people acquire skills, knowledge, and attitudes relevant to their functioning as consumers in the market place
3 steps in the consume socialization learning process. What other theory does this process stem from?
1. Modeling
2. Reinforcement
3. Social interaction
- social learning theory
6 step process for selective perception
i. Information
ii. Selective Exposure
iii. Selective Attention
iv. Selective Perception
v. Selective Retention
vi. Action
What 4 aspects influence a person's perception under the idea of selective perception?
1. Related to interests
2. Consistent with attitudes
3. Congruent with beliefs
4. Supportive of his values
Defend/criticize advertising using the selective perception method.
This method heavily defends advertising because a person chooses what to tune into, remember, and take action on. These actions are usually reflective of already existent interests, attitudes, beliefs, and values.
2 implications of advertising from the selective perception model
i. Because there is an enormous amount of advertising around, it cannot all be perceived and retained.
ii. While we selectively choose the ad to perceive, we don’t respond to the ads the same way
Defend/criticize advertising using group influences and reference groups
This deals with word of mouth advertising. The individual has the choice to choose who to take advice/reference from when thinking about a purchase and this person can have a small/large influence on this person dependent on their relationship with the individual.
Defend/criticize advertising using consumer socialization
Similar to the social learning theory, the affect of advertising on an individual can be pos/neg dependent on the image or idea portrayed by the advertisement and if the individual chooses to model this behavior
Defend/criticize advertising using the family decision making model.
Defense for advertising because the individual is more influenced by the family and the roles each member takes. If the individual is not the decision maker, they may not even have influence over the final purchase decision.
At what ages does advertising's persuasive intent imerge?
8 years old
3 other environmental aspects that affect children's exposure to advertisements.
o family environment
o peer relationships
o television exposure
What 3 things do 8 year olds become aware of about advertising?
- see the persuasive intent of commercials
- recognize bias and deception in advertising
- see difference between truthful and untruthful ads
Give Piaget's 4 stages in his theory of cognitive development. Also, give ages associated with each.
sensorimotor (birth-2)
preoperational (2-7)
concrete operational (7-11)
formal operational (11+)
What happens at Piaget's sensorimotor stage?
Individual has just begun to develop cognitive skills
What happens in Piaget's preoperational stage? Give an example.
Focus on one stimuli at a time
• Ex: see TV commercial as different than regular TV
What happens in Piaget's concrete operational stage? Give an example.
Pay attention to multiple senses at the same time
• Ex: TV commercial content is different; see persuasive nature of advertising
4 stages of information processing theory
- Acquisition of information
- Encoding or deciphering
- Organization to fit into memory
- Retrieval of info from memory
3 Stages of Roedder's information processing theory. Give ages for each.
- Strategic processor (12+)
- Cued processors (7-11)
- Limited processors (under 7)
5 stages of Selman’s framework of social perspective-taking. Give ages for each.
- Ego-centric stage (3-6 yrs)
- Social-information role-taking stage (6-8 yrs)
- Self-reflective stage (8-10 yrs)
- Mutual role taking (10-12 yrs)
- Social and conventional system role taking (12-15+ yrs)
What 3 external factors can guide knowledge development in children?
1. Parental involvement
2. Direct experience with advertising and consumption
3. Interaction with friends and peers
Defend/criticize advertising based on critical age (8 yrs) and their relationship with advertising.
In a case of someone less than 8 years, this would be a criticism against advertisers because the individual does not understand the persuasive intent of the ad they are viewing and can be manipulated. However, after 8 years of age, advertisers can use this critical age as a defense because this child can be assumed to recognize the persuasive nature of the ad and not be manipulated.
Defend/criticize advertising based on Piaget's theory of cognitive development.
Both, dependent on the age of the child (under or over 7, in Piaget's case) and how they respond to advertising content based on his model.
Defend/criticize advertising based on Roedder's Information processing theory.
the information process restricts younger viewers from understanding, and maintaining, and retracting information from their memory. Roedder believes 12+ yrs is required for an indivdiual to be a strategic processor and fully process the commercial through all 4 stages of information processing
Defend/criticize advertising based on Selman's framework of social perspective-taking.
Selman believes a child can recognize persuasive intent of ads around the age of 10-12 or in the self-reflective stage. Defense if the child is in or past this stage/Criticism if the child is younger and can be manipulated by the content.
Webster's definition of stereotypes
“An idea that many people have about a thing or group that may often be untrue or only partly true”
What are some general aspects of stereotypes given by Morimoto?
simplified, inaccurate, and standardized; idealize or demean the group
- generalization, universally held, reinforce societal attitudes about groups of people
Define the psychological approach of stereotyping as categorization. Also, give 2 aspects of this approach.
Fundamental of the process of stereotyping CATEGORIZATION
i. People stereotype a person as a member of a group
ii. More or less inaccurate generalize about social groups
Define "picture in our head stereotypes". What do they do to help individuals? Is this a pos/neg thing for advertising?
Stereotypes used to SIMPLIFY perception and cognition
i. Makes it easier for us to process information
ii. positive thing for advertising
3 aspects of the mass communications approach
c. Media repeatedly present portrayals of various groups of people
d. Such portrayals are similar and negative
e. These portrayals provide construction of meaning for the audience particularly for those who have only limited contact with actual members of the relevant groups.
What are the 2 affects of stereotypes?
Cultivation and Expectancy
Explain the cultivation theory. Also, define Mainstreaming.
a. Mediated reality can influence beliefs and conduct
b. MAINSTREAMING--the thoughts of the majority being constant and the only thoughts shown in ads
Explain the expectancy theory.
Minorities are likely to behave in conformance to expectations established by stereotypes
examples of gender stereotypes
sexual, beauty, role portrayals
What are the two aspects of the congruency affect? Explain each.
1. Congruency Theory
-Attitude changes, or evaluation changes are likely to take place when they are congruent with the existing frame of reference; a match between what we know and what we see
2. Role-Product Congruity
-Ad effectiveness can be increased when appropriate models are used
Ethnic Minorities and Stereotypes: Intended Effects
--Explain 2 aspects of the Distinctiveness Theory.
a. Members of ethnic minority groups are likely to be more aware of their ethnicity compared with members of the majority group because of the distinctive traits which tend to be more central to their self-concept
b. Ethnic cues in advertising contexts positive affect the evaluations of ethnic minority groups
Ethnic Minorities and Stereotypes: Intended Effects
--Explain 2 aspects of Ethnic Identification.
a. identification occurs when an individual adopts a behavior of another individual or group because the adopted behavior is associated with an acceptable and satisfactory self-image
b. An individual may accept the influence of another person, such as an endorser in an ad, if they find the other person relevant and similar to themselves.
Give the 4 unintended effects of ethnic stereotypes. What theory do these fall under?
- marginalization
- false perception of diversity
- cultivation
- expectancy

Congruency Theory