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9 Cards in this Set
- Front
- Back
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Benchmarking |
Learning about the best practices in other companies for the purpose of using them in your own organization. |
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Control chart |
A line graph that includes statistically calculated upper and lower control limits. |
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Data analytics |
The science of examining raw data with the purpose of drawing conclusions about that information. |
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Normal distribution |
A spread of information (such as performance data) in which the most frequently occurring value is in the middle of the range and other probabilities tail off symmetrically in both directions; sometimes called the bell-shaped curve. |
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Performance expectation |
Minimum acceptable or desired level of quality. |
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Performance comparison |
Examination of similarities or differences between expected and actual performance. |
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Performance targets |
Desired performance. |
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Process variation |
Fluctuation in process output. |
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Statistical process control |
Application of statistical methods to identify and control performance. |
