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17 Cards in this Set
- Front
- Back
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- It is impolite to eat off-schedule
- Conform to local standards on length of meal - Meals are not always for business - Breakfast meetings are rare |
International Dining
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- Don’t start eating until everyone served. Wait until the host starts or tells you to start
- Don’t rest the hand you don’t use on your lap - American style - don’t cut food all at one time |
International Dining Three Global Tips
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- Japan, China, Singapore
- Scooping & shoveling rice is acceptable - Put chopsticks on rest when not using - Hold the chopsticks and the bowl close to your mouth - A “rest” is usually a small, porcelain curve - Do not stick the chopsticks up in the rice - Do not lick them, point or scratch with them |
International Dining Utensils - Chopsticks
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- Middle East and Muslim countries
- Use right hand only - May eat only from center dish - Some foods 3 fingers, other foods 5 fingers - Finished when hands withdrawn - Be prepared to eat with your fingers if you see your host doing it - In Muslim countries - eat with your right hand only!!! |
International Dining Utensils - Hands
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Eat what is offered
Wait until it is offered - Do not salt or season without tasting - Do not refuse a beverage Acceptance of food is acceptance of host, company they work for, or their homeland Can occur on large and small scale For example, in France you may be offered coffee at the end of the meal - they believe it aids in digestion To refuse would be considered rude Only reason to refuse would be a genuine allergic reaction or serious medical condition (diabetes or ulcer) Express deep regret for being unable to eat it, compliment on it appearance, smell, time involved in preparation, etc. Do not fake a medical condition that prevents you from eating food you don’t like Helping yourself is considered rude Wait until the dish is offered to you Avoids eating foods in wrong order, sauces on wrong items, etc. |
International Dining Gracious Manners
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Gift giving is not always required
Hostess gifts are required-Europe Failure to present gifts can result in major breach Hong Kong, Britain, Ireland, Canada, Australia Rarely exchanged in France Spain - gifts discouraged While business gifts may be optional in Europe, hostess gifts are not Send or bring a gift if invited to someone’s home Chocolates or flowers are appropriate Japan & China - your failure to give gift can have negative effect on future dealings |
International Gifts
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- Do not give a bulky present
- Choose something in good taste - Know gift-giving customs - Not too costly - Relating to profession |
International Gifts
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No oversized corporate logo
Buy gift from your own country Research gift taboos Buying from your own country make gift: more personal - it has traveled with you might be somewhat exotic - may not be available in host’s country Keep in mind that what you might think is archaic, might be considered modern in Europe or Asia Be careful that you are not sending a message through your gift, that might state that American products are superior Giving a bottle of California or Washington state wine to someone in France |
International Gifts
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Practical/useful
Commemorative gifts Personal gifts Cultural gifts Consumable gifts Gifts of liquor Practical - alarm clock Commemorative - corporate Personal - perfume Cultural - history Consumable - make sure it’s non-perishable |
Gift Ideas
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Latest American gadget
Pen and pencil sets Fine stationary Music |
Gift Ideas
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Does it violate any cultural or religious taboos?
Does the color or the item itself have any unintended meaning? Is the gift appropriate for occasion? Is the amount appropriate? Items of liquor and products made from scavenger animals (I.e. pigs) are forbidden to Muslims. India - no gifts of cowhide - Hindu religion - cows are sacred 2. France, Switzerland, Germany & Austria - red roses are for lovers only Italy, France & Belgium - chrysanthemums are used mainly for funerals Brazil - purple flowers signify death 3. Flowers are not always a universally accepted gift Egypt - only bring flowers if someone is sick Japan - flowers when dating or situations related to illness and death 4. Amount is not dollar amount Japan - 4 is associated with death Europe - 12 means “cheaper by the dozen” 13 - bad luck |
Questions to Ask
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Gift should be wrapped
Remove price tag Gift may not be opened in front of you Know wrapping customs/taboos In some countries, the way the gift is prepared for presentation, is almost as important as the gift itself If the gift is examined (still wrapped) this can be a sign of respect toward you Not opening the gift in front will happen in Japan, Singapore, South Korea, China and Malaysia Waiting shows that the act of giving, not the gift, is important Japan - red, black and white are funeral colors China - red is a lucky color & white is for funerals Europe - do not include a business card - use blank card for handwritten note |
Wrapping the gift
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Gift goes to highest-ranking person
Presentation can be at the beginning or end of meeting Refusal of gift might be proper Norway - modest gift (alcohol/chocolate) - beginning Japan - beginning - let them initiate the exchange Do not surprise them with a gift China - small gifts can be given at the beginning to encourage friendship Arab country - gifts not given on first visit China - it is proper etiquette for the recipient to decline the gift several times |
Gift Presentation
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Vastness of America
Hurried tempo of life Friendly nature Careless with: - dress - time - possessions - money Hurried tempo of life Time is money work hard, play hard, power breakfasts, quick lunches |
Impressions of America
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Self-indulgent
Sentimental/romantic Confident Disregard for other systems Independent and different Freedom Self-indulgent - pursue material things We are overly proud of our own system Confident - almost demand too much of one’s self Independent/Different - want to be our own person, not be made to fit “the mold”, but fiercely defensive of someone infringing or invading upon our rights as Americans Freedom/privacy - some are deeply impressed at the degree of our freedom Others think we have too much personal freedom, such as the widespread ownership of guns |
Impressions of America
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Lack of punctuality
Serious breakfast meetings-French Criticisms of others food Long cocktail hour before dinner Correcting English mistakes |
American Habits That Displease
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Comparing US to other countries
Not knowing political changes in host country Taking int’l colleagues away from families at night Talking in terms of US dollar only Families are extremely important Do not schedule business functions at night When discussing business deals, need to also talk in terms of that country’s currency |
American Habits That Displease
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