Ethics And Csr

Front 1

Ethics set standards as to what?

Back 1

Ethics set standards as to what is good and bad, right and wrong, in a persons conduct.

Front 2

What is ethical behaviour?

Back 2

Ethical behaviour is accepted as 'right' or 'good' or 'proper' in the context of a governing moral code.

Front 3

When does an ethical dilemma arise?

Back 3

An ethical dilemma arises when action must be taken but there is no ethically right option. It is often unexpected and offers potential benefit/gain but is also unethical. The individual must make the choice.

Front 4

What are the 4 views on Ethical Behaviour?

Back 4

1. Individualism View

2. Moral Rights View

3. Utilitarian View

4. Justice View

Front 5

What does the Individualism View consider?

Back 5

The Individualism View Considers ethical behaviour as that which advances long-term self interests. It is meant to promote honesty and integrity but may result in pushing the law to its limits.

Front 6

What does the Moral Rights View consider? Give an example?

Back 6

The Moral Rights View considers ethical behaviour as that which respects and protects the fundamental rights of people. EXAMPLE: Starbucks seeks to support the independent coffee bean farmers who make up their suppliers.

Front 7

What does the Utilitarian View consider?

Back 7

The Utilitarian View considers ethical behaviour as that which delivers the greatest good to the greatest number of people.

Front 8

What does the Justice View consider?

Back 8

The Justice View considers ethical behaviour as that which treats people impartially and fairly according to guiding rules and standards.

Front 9

What is procedural justice? Give an example.

Back 9

Procedural Justice is concerned that policies and rules are fairly administered. Example: Does a sexual harassment charge against a Senior Executive receive the same full hearing as one against a lower, first level supervisor?

Front 10

What is Distributive Justice? Give an example.

Back 10

Distributive Justice is concerned that people are treated the same regardless of characteristics. EXAMPLE: Does a woman with the same qualifications as a man, receive the same consideration for hiring or promotion?

Front 11

What is Interactional Justice? Give an example.

Back 11

Interactional justice is the degree to which others are treated with dignity and respect.

EG: Does a bank officer take the time to explain to an applicant why they were rejected for a loan?

Front 12

What are the 3 justice views?

Back 12

1. Distributive (female vs male )

2. Interactional (respect)

3. Procedural (fairness)

Front 13

What does Cultural Relativism suggest?

Back 13

Cultural Relativism suggests there is no one right way to behave; ethical behaviour is determined by its cultural context.

Front 14

What does Universalism suggest?

Back 14

Universalism suggests that ethical standards apply across all cultures.

Front 15

Ethical Imperialism is an attempt to ___?

Back 15

Ethical Imperialism is an attempt to impose your ethical standards on other cultures.

Front 16

What are the 4 Rationalisations for unethical behaviour?

Back 16

1. Convince yourself that it isn't legal

2. Convince yourself it is in everyones best interests

3. Convince yourself no one will find out

4. Convince yourself that the organisation will protect you.

Front 17

What are the 3 Factors influencing Ethical Behaviour?

Back 17

1. Person (family, religion, personal values)

2. Organisation (policies, culture, behaviour)

3. Environment (Government regulations, values of society and ethical climate of industry).

Front 18

What are Codes of Ethical Behaviour?

Back 18

Codes of Ethical Behaviour are written guidelines that state values and ethical standards intended to guide the behaviour of employees.

Front 19

Who are directly impacted by the behaviour of the organisation?

Back 19

Organisational Stakeholders.

Front 20

Corporate Social Responsibility is what?

Back 20

Corporate Social Responsibility is the obligation of an organisation to act in ways that serve both its own interests and the interests of its stakeholders.

Front 21

To be effective, a code relies on?

Back 21

1. Effective hiring practices that staff organisations with honest and moral people.

2. Committed managers who are willing to set examples and act as positive ethical role models.

3. The underlying human resource foundations of the organisation.

Front 22

The Traditional Viewpoint on Social Responsibility, that it is to increase profits, was whose viewpoint?

Back 22

Friedman.

Front 23

A social audit is a systematic assessment of?

Back 23

A social audit is a systematic assessment of an organisation's accomplishments in areas of social responsibility.

Front 24

What are 4 questions to assess CSR?

Back 24

1. Are the economic responsibilities met? Is it profitable?

2. Are the legal responsibilities met? Does it obey the law?

3. Are ethical responsibilities met? Is it the "right" thing?

4. Is the discretionary responsibility met? Does it contribute to the community?

Front 25

What are the 4 Social Responsibility Strategies?

Back 25

1. Obstructionist: "fight social demands"

2. Defensive: "Do minimum legally required."

3. Accommodative: "Do minimum ethically required"

4. Proactive: "Take leadership on social initiatives"

Front 26

List 3 characteristics of the Obstructionist Strategy.

Back 26

1. Reflects mainly economic priorities

2. Social demands lying outside of the organisation's self-interests are resisted

3. Will deny claims of wrong doing

Front 27

List 3 characteristics of the Defensive Strategy.

Back 27

1. Tries to protect the organisation by doing minimum legally required to satisfy expectations.

2. Conforms to legal requirements, competitive market pressure and perhaps activist voices.

3. Denies intentional wrong doing.

Front 28

List 3 characteristics of the Accommodative Strategy.

Back 28

1. Accepts their SR

2. Satisfies economic, legal and ethical criteria.

3. Management agrees with society's prevailing values but may only do so because of pressure.

Front 29

List 3 characteristics of the Proactive Strategy.

Back 29

1. Designed to meet all criteria

2. Management takes preventive action to avoid adverse social impacts from company activities.

3. Anticipates/Takes lead in identifying and responding to social issues.

Front 30

What is the term used to define the expression of opinions and preferences to government officials?

Back 30

Lobbying.