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77 Cards in this Set
- Front
- Back
- 3rd side (hint)
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When everyone determines their own standards there are no standards what human tendency magnifies the Dilemma |
Judging oneself according to one’s own good intentions well judging others by their worst actions |
Self = good Others = bad |
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Every day choices made regarding dress for speaker more of a reflection of a persons personality that’s good choices reflect a persons |
Character |
C |
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In general it is our ability to —-In other words to think beyond the surface level that distinguishes us from the plants and animals with which we share this earth |
Reason Critically |
R.c |
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Situational ethics is the term for |
Social behavior that allows people to choose to deal with dilemmas based on what’s right at the moment |
What’s right @. Moment |
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PT Barnum said |
No man can be dishonest without someone being found out and with his lack of principle is discovered nearly every Avenue to success is closed |
No man dishonest w/o being found out |
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Which of the following is one of our common patterns of reaction |
Blind faith |
Loathing Blind faith Love Odium |
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Which term is used to describe a gut feeling when you can tell something feels right or wrong ethical or unethical legal or illegal |
Intuition |
Women’s I.... |
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Reasoning critically involves much more than just an overt animal instinct reaction to the external events around us.Reasoning critically requires that we use our minds ability to process information in a logical organize way to reach conclusions that will allow us to make thought based rather than reaction based decisions. This involves______ |
Identifying the facts of a particular situation |
Facts |
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Common patterns of reaction |
Impulse habit and intuition |
I HI |
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Reasoning critically involves much more than just an overt animal instinct reaction to the external events around us reasoning critically requires that we use our minds ability to process information in a logical organized way to reach him collisions that will allow us to make thought based rather than reaction base decisions. This includes—— |
Using our judgment to reach logical conclusions even if those inclusions differ slightly from our own basic believes |
use judgment |
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The following are philosophical purchased Ethic’s |
Utilitarianism Moral rights Individualism The silver Justice view |
Util Indiv MR Silver Just |
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Justice is most often associated with—— |
Equal treatment for everyone |
Equal |
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Moral rights philosophy are used each human being is born with—- |
Right privacy Rights truth and justice Right to be free from injury or harm |
Priv T& J Free from inj |
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Tomorrow to purchase to ethics is based |
Developing an understanding of been healthy respect for the rights of others and rituals developing an understanding of been healthy respect for the rights of others as individuals |
Respect others |
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Silver rule only ask you to do one thing what is that? |
Do you no harm |
Doctors oath |
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Moral rights is most often associated with |
Each of the visual is endowed with the right to think for their self and to make decisions as freethinking human beings |
Free thinkers |
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The overriding theme of the justice used to treat everyone equally meaning |
Equally good not equally bad |
Good vs bad |
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Utilitarianism is most often associated with which of the following |
Greatest amount of good to ocur for the greatest number of people |
Greatest amt of good to greatest # ppl |
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Consistency between values and ethics is a matter of integrity that means or values are ———— |
Integrated into the universal ethical standards |
Uni |
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Many people for more opinion about what is right and wrong based on all the following except |
Power |
Cultural roots Professional norms Laws and power |
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Acting in an ethical manner is all about |
Putting the common standards in the action |
Common standards action |
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Many people form their opinions about what is right and wrong based on all of the following |
The instruction book that comes at birth |
The instruction book At birth Religious beliefs Family background Personal experience |
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Most dictionaries define ethical as behavior consistent with______ |
Agreed principles of correct moral conduct |
Correct Conduct |
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——is one of the traits of ethical behavior |
Trust |
Tr |
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The ethical duty of insurance professional is to |
Fulfill A definite service within society that requires a high degree of skill or knowledge |
High degree s k |
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All of the following factors In establishing a relationship of trust with your clients except |
Believing there’s a sucker Born every minute |
Sucker born every minute Standing by commitments Acting in keeping with an established with system of values Working for the clients good or benefit |
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In the absence of compelling justification in the pursuit of ethical decision making we ———- |
Expect respect must be willing to extend respect for others goals and activities |
Hire an attorney Depend on intuition Expect respect must be willing to extend respect for others goals and activities Demand that the adversary justify their position |
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An ins professional honors their commitments by doing all of the following except |
Telling the client to refer your agency for friends family neighbors |
Making certain the client is satisfied with the product Assuring the needs of the client have not changed Making the client aware of changes available in insurance coverage Telling the client to refer your agency for friends family neighbors |
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Most of life’s ethical decisions must be made with accordance to ————- |
Principle weighing as much as consequences |
Princ. Weigh as much as consequence |
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Some philosophers believe that acting on universal principle is that all that matters; ———- in the decision to act in accordance with ethical principle |
The consequences of action don’t play a role |
Consequences don’t play role |
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Ethical dilemmas are situations that set ethical principles rules or objectives in opposition. Quite often, however, if —— is removed from the discussion, the ethical decision is more apparent |
Self interest |
Take self out |
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We meet our responsibilities to customers by ———— |
Serving the customers best interest |
Customer 🥇 |
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Resolving ethical dilemmas requires weighing the alternatives and deciding ———— |
If there is a way to achieve some or even all of the ethical objectives w/o violating some other ethical principle |
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Of primary importance to an industry, determined to improve its performance is the identification and —— |
Ethical mgmt if conflicts of interest |
Manage conflict |
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Some philosophers believe that the consequences themselves———- |
Dictate which ethical principle to follow |
Who do they follow |
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Ethics refers to principles that define behavior as all of the following except |
Left |
➡️ Good Proper ⬅️ |
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Of primary importance to an industry, determined to improve its performance is the identification and —— |
Ethical mgmt if conflicts of interest |
Manage conflict |
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Some philosophers believe that the consequences themselves———- |
Dictate which ethical principle to follow |
Who do they follow |
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Ethics refers to principles that define behavior as all of the following except |
Left |
➡️ Good Proper ⬅️ |
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Ethical dilemmas are situations that |
Set ethical principles, rules or objectives in opposition |
Opposition |
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According to Webster’s dictionary trust is the assured reliance on all of the following except |
A handshake 🤝 |
🤝 |
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A manager who is concerned with cost and quality is playing to the interests of |
Customer |
Customer 🥇 |
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If the manager doesn’t have a well defined and developed ethical value system then the decisions they make will be |
Inconsistent and perhaps ethically unsound |
Inconsistent |
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A manager with a well defined and developed ethical value system tends to make decisions |
Based on the best interest of consumer |
Consumer best interest |
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A manager who concentrates primarily on meeting financial forecasts is playing to the interests of |
Stockholders or owners |
Owners |
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A manager who is concerned with hiring to promotions and salary determination is playing to interest of |
Employees |
Employees |
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Managers who do not have a well defined ethical value system haven’t developed the consistently pattern of thinking required to act decisively and with ———- when faced with an ethical dilemmas |
Confidence |
Confident |
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The law usually treats receipt of premium by an appointed broker as —- |
Binding the carrier to that risk if the carrier itself had received it |
Binds carrier |
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Ethical xmt of valued customers should include all of the following except |
Cutting special deals |
Cutting special deals Honest advertising Consistent product availability Accurate pricing |
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A manager who is sensitive to public concerns and is willing to work to help the quality of life in the community improve either through social actions or corporate giving programs is playing to the interest of —— |
External community |
External community |
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Ethical xmt of values customers should include all of the following except |
Dealing with cash only |
Fair pricing Dealing in cash only Clear instructions for product use Easy availability of friendly customer service |
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According to Kohlberg’s theory —— |
People cannot understand more reasoning more than one stage ahead of their own |
One stage at a time |
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According to kohlberg’s theory ———- |
Less than 25% of the adult population ever grow to level 6 universal ethical principle orientation |
Less than 25% reach level 6 |
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Best describes kohlberg’s stage 4 law and order orientation |
Ones obligation to the law overrides obligations of loyalty to sub groups because the law is the law and no one is above the law |
Law is law |
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Not one of the seven virtues |
Fraud |
Prudence Temperance Fraud Justice |
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Not identified as a current major ethical dilemma |
Escalation of drug use |
Escalation of drug use Intellectual property theft Financial mismanagement International corruption |
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Not one of the seven deadly sins |
Advertising |
Advertising Pride Anger Gluttony |
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Not identified as a current major ethical dilemma |
Cybercrime Civil rights issues Privacy issues Financial mismanagement |
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On March 4 a major insurer Agreed to pay $190 million to compensate clients in a settlement of charges including all of the following except |
Steering business to regulators |
Steering business to insurance companies in return for arranging the insurer reinsurance
Steering the business to regulators
Steering clients to certain ensures that paid secret commissions
Steering found in numerous parts of the insurance business including personal and commercial lines |
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Ny Attorney General Spitzer launched an investigation into nontraditional insurance products what example of the policies investigated |
Finite Risk insurance |
F |
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Which among these was not identified as a current ethical dilemma in the insurance industry |
Entertaining the attorney general in New York |
Entertaining attorney |
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New York Attorney General Elliot Spitzer investigation has also brought end into other areas of insurance industry including life health disability and employee benefits. Which among the following was not included in the investigation |
Almost everything was included in the Attorney General’s investigation |
Almost everything was |
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Sarbanes-Oxley protects |
Whistle blowers |
WB |
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Whistle blowers are protected in Sarbanes-Oxley for |
Providing information or assistance to the investigation of violations |
Info & help |
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The penalties and sanctions of the sarbanes oxley act to apply to |
Intentional or knowing conduct including reckless conduct that results in violation of the applicable statutory regulatory or professional standard |
Intentional that results in |
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Violations of state insurance regulations and laws are punishable and all of the following ways except |
Death penalty |
Jail time Loss of license Death penalty Fines |
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Which of the following statements does not describe related party transaction‘s address in Sox |
Related party transactions typically occur during the holiday season |
Holidays |
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Legislation in 1997 or 1998 dealt with further life ins issues such as |
Mortality tables and replacement of life ins policies |
Mort tables and replacement |
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All of the following are included in activities that fall under the definition of elder abuse except |
A person is unaware of the personal property of an elder |
Takes real property of an elder with intent to defraud
Secretes property with intent to defraud
Appropriates property with internet to defraud |
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Many states have passed laws and regulations addressing the risks associated with representing companies that are categorized as Unauthorized Entities. An unauthorized entity is——- |
A company that does business without a duty authorized license in a given state |
Does business without license |
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Elder abuse is commonly defined as financial abuse of elder or dependent adult that occurs for the following reasons: a person who assists in defrauding an elder or ———- |
A person takes secretes appropriates or retains real or personal property of an elder to a wrongful use or with intent to defraud |
Secretes Appropriates Retains property |
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All of the following are included in activities that fall under the definition of elder abuse except |
A person takes personal property of an elder with an intent preserve |
Takes personal property of an elder with an intent preserve Secretes personal property of an elder with an intent to defraud
Appropriates personal property of an elder with an intent to defraud
Retains personal property of an elder with an intent to defraud |
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It’s not enough that we discern the ethical and effective course we must follow. This often takes willpower or moral courage and the willingness to do the right thing even when it is ——- |
Difficult |
Difficult |
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The insurance industry isn’t easy target for the expression of miss trust because the business is not easy to understand in the best of circumstances. This does |
Not give us an excuse but a challenge |
No excuses but a challenge |
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Inconsistent approaches to ethical decisions typically reflect |
Individual values as opposed to Universal standards |
Iv as opposed to US |
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Which of the following did not make the list of questions to ask and making at the court decisions in your professional life |
How can I increase the commission I making in this transaction |
💰💰💰💰 |
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Ethical decisions incorporate all of the following except |
The willing suspension of belief |
Willing suspension of belief |
