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12 Cards in this Set

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CHANGE CAN BE MONITORED ON TWO DIMENSIONS: WHAT ARE THEY?
1. AS SEQUENTIAL PHASES
2. PROGRESSIVE SHIFTS
THIS MEANS THAT PEOPLE FEEL THEY HAVE TO MAKE A CHANGE?
COMPLIANCE
THEIS MEANST THAT PEOPLE WANT TO MAKA A CHANGE?
COMMITMENT
THERE ARE MANY WAYS TO INVOLVE YOUR EMPLOYEES IN THE CHANGE PROCESS. WHATS MOST IMPORTANT IS TO WHAT?
RECOGNIZE THE EXPERTISE OF WORKERS AND TREAT THEM WITH RESPECT.
YOU CAN HELP YOUR WORK TEAM DEVELOP NEW AND CREATIVE SOULUTOINS FOR IMPROVING WORK METHODS BY CREATING A CLIMATE FOR WHAT?
INNOVATION
WHO WROTE INNOVATION AND ENTREPENUUERSHIP: PRACTICE AND PRINCIPLES?
PETER DRUCKER
PRODUCTIVITY PROBLEMS USUALLY START WITH WHAT?
PROCESSES AND SYSTEMS
IF YOU CAN ACCURATELY DEFINE THE PROBLEM, YOU ARE MORE THAN THIS % OF THE WAY TO RESOLVING IT.
60%
STUDY PG 130 ON APPROACH TO PROBLEM SOLVING.
PG 130
REMBER THAT ANY JOB HAS THREE BASIC PARTS: WHAT ARE THEY?
PREPARATION, THE JOB, CLEANUP
TWO HELPFUL RULES FOR BREAKING DOWN THE JOB INTO STEPS ARE WHAT?
1. PIC A SUBJECT
2. WRITE A BRIEF DESCRIPTION OF EVERY STEP.
WHEN A NEW METHOD IS READY THERE ARE THREE GROUPS OF PEOPLE YOU SHOULD TADE INTO CONSIDERATION: WHO ARE THEY?
1. THOSE WHO MUST APPROVE
2. THOSW WHO MUST BE CONSULTED
3. THOSE WHO MUST BE INFORMED