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60 Cards in this Set
- Front
- Back
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ESP Chapter 14. ____ are the most valuable resource of any organization.
A. Employees B. Supervisors C. Department heads D. Budget analysts |
Answer: Employees
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ESP Chapter 14. True or False. You pay a small price if employees are lost due to illness, absenteeism or accidents.
A. True B. False |
Answer: False. You pay a high price.
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ESP Chapter 14. A good safety-management program has which important parts?
A. Things that employees shouldn’t do B. Things that employees should do C. Places that employees should avoid D. A and C E. A and B |
Answer: A and B
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ESP Chapter 14. ____ health conditions affect the productivity and morale of your work team.
A. Major B. Minor C. Both major and minor D. Overall |
Answer: Both major and minor
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ESP Chapter 14. You must make sure that your work team is ____ conscious, obeying standard safety procedures and wellness practices.
A. both safety and health B. safety C. health D. diligently |
Answer: both safety and health
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ESP Chapter 14. The most difficult part in safety programs is getting ____.
A. funding for them B. employees to buy into it C. the department to buy into it D. current practices overhauled |
Answer: employees to buy into it
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ESP Chapter 14. The supervisor’s job is to put safety programs into ____.
A. the forefront of departmental policy B. a negative light C. a positive light D. limited departmental areas |
Answer: a positive light
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ESP Chapter 14. Accidents ____.
A. are caused, they don’t just happen B. just happen, they are not caused C. cannot be prevented D. will happen no matter what |
Answer: are caused, they don’t just happen
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ESP Chapter 14. True or False. Causes cannot be determined, controlled or prevented.
A. True B. False |
Answer: False
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ESP Chapter 14. All of the following include the four sources which can interact to cause an accident, except ____.
A. People B. Equipment C. Materials D. Workload E. Environment |
Answer: Workload
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ESP Chapter 14. ____ is the design of the work environment to meet health and safety needs of the worker.
A. Ying and Yang B. Ergonomics C. Feng Shui D. OSHA |
Answer: Ergonomics
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ESP Chapter 14. True or False. When there is an accident, the supervisor must consider the four sources when determining the cause.
A. True B. False |
Answer: True
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ESP Chapter 14. F. The loss
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Answer: Mismanagement of departmental resources
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ESP Chapter 14. ____ is the first domino and occurs with poor planning by the supervisor and when he or she doesn’t lead or motivate the worker.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: Lack of control by management
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ESP Chapter 14. ____ are the underlying problems that cause the loss of control.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: Basic Causes
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ESP Chapter 14. Basic Causes of accidents can be divided into which of the following groups?
A. Personal Factors and Job Factors B. Job Factors and Emotional Factors C. Emotional Factors and Psychological Factors D. Job Factors and Psychological Factors |
Answer: Personal Factors and Job Factors
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ESP Chapter 14. In Henirich’s Domino Effect which relates to causes of accidents, immediate causes are the symptoms of the basic causes, and fall into two categories ______.
A. Personal Factors and Job Factors B. Unsafe practices and unsafe conditions C. Emotional Factors and Psychological Factors D. Job Factors and Psychological Factors |
Answer: B. Unsafe practices and unsafe conditions
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ESP Chapter 14. ____ involves a lack of skill, knowledge and motivation.
A. Personal Factors B. Job Factors C. Emotional Factors D. Psychological Factors |
Answer: Personal Factors
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ESP Chapter 14. ____ involves poor equipment, standard, etc.
A. Personal Factors B. Job Factors C. Emotional Factors D. Psychological Factors |
Answer: Job Factors
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ESP Chapter 14. If the supervisor fails to recognize ____, the second domino falls.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: Basic Causes
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ESP Chapter 14. When basic cause exists, ____ set the stage for unsafe practices and conditions.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: Immediate Causes
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ESP Chapter 14. ____ are symptoms of the underlying basic cause, but failure to remedy with them allows the third domino to fall.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: Immediate Causes
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ESP Chapter 14. ____: When the prior conditions are allowed to exist, ____ is usually the result. The fourth domino has fallen.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: The accident
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ESP Chapter 14. ____: Once the entire sequence has taken place THIS result is usually determined by chance.
A. Lack of control by management B. Basic Causes C. Immediate Causes D. The accident E. The loss |
Answer: the loss
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ESP Chapter 14. Accidents are most easily prevented at the point where the ____ is done.
A. planning B. work C. supervision D. resource allocation |
Answer: work
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ESP Chapter 14. True or False. Making Employees safety conscious involves setting a good example.
A. True B. False |
Answer: True
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ESP Chapter 14. True or False. Making Employees safety conscious involves planning discussions with safety in mind.
A. True B. False |
Answer: True
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ESP Chapter 14. Making Employees safety conscious involves discussing as much ____ as possible.
A. work B. detail C. resources D. liability |
Answer: detail
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ESP Chapter 14. Making Employees safety conscious involves demonstrating some ____.
A. legal rebuttals B. liability concerns C. legal issues D. safety techniques |
Answer: safety techniques
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ESP Chapter 14. Making Employees safety conscious involves choosing topics that are ____.
A. current B. timely C. current and timely D. interesting |
Answer: current and timely
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ESP Chapter 14. True or False. Making Employees safety conscious involves discouraging comments and suggestions in pinpointing the problems and discouraging solutions.
A. True B. False |
Answer: False
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ESP Chapter 14. Making Employees safety conscious involves considering a ____ committee.
A. Planning B. Safety C. Legal D. Resource |
Answer: Safety
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ESP Chapter 14. Ensure that ____ accidents are reported.
A. most B. the worst C. recent D. all |
Answer: all
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ESP Chapter 14. Reporting accidents involves keeping records to spot trends and look for ____.
A. persons to blame B. responsibility to assign C. underlying causes D. legal defenses |
Answer: underlying causes
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ESP Chapter 14. True or False. You should investigate near misses to improve procedures and eliminate potential dangerous situations.
A. True B. False |
Answer: True
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ESP Chapter 14. Getting help involves being familiar with the many ____ that provide and promote safety.
A. staff B. employees C. agencies D. supervisors |
Answer: agencies
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ESP Chapter 14. Stats show ____ in workplace violence.
A. an increase B. a decrease C. a steady trend D. a curious absence |
Answer: an increase
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ESP Chapter 14. Maintaining security in the workplace involves noticing any changes in an employee’s ____.
A. performance B. goals C. attitude or frame of mind D. personal relationships |
Answer: attitude or frame of mind
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ESP Chapter 14. Reporting accidents involves paying attention to the employees attitude during their ____ interview (”state of mind”).
A. mid-point evaluation B. exit C. entrance D. yearly evaluation |
Answer: exit
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ESP Chapter 14. Install ____ where employees deal with citizens face-to-face.
A. sign-in sheets B. departmental policies notices C. emergency systems and alarms D. trespass warnings |
Answer: emergency systems and alarms
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ESP Chapter 14. Provide training in ____.
A. martial arts B. active-shooter C. emergency notification D. conflict resolution |
Answer: conflict resolution
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ESP Chapter 14. Let your employees know you care and will listen to their ____.
A. accusations B. rumors C. demands D. concerns |
Answer: concerns
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ESP Chapter 14. A good Safety Management program has two important components, what are they?
A. what employees believe in, safety is a must B. what employees think they already know, and how much do they know C. how an employee feels about safety, how to react to safety D. things that employees shouldn't do, things that employees should do |
Answer: things that employees shouldn't do, things that employees should do
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ESP Chapter 14. Basic causes of accident can be divided into two groups, What are they?
A. problem factors, simple factors B. daily factors, weekly factors C. personal factors, job factors D. supervisor factors, management factors |
Answer: personal factors, job factors
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ESP Chapter 14. By looking at accidents that have occurred over the course of time , you can identify ____?
A. reasons B. patience C. sources D. trends |
Answer: trends
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ESP Chapter 14. H. W. Heinrich discovered that for every 300 unsafe acts, they are only ____ minor injuries and ____ major injury?
A. 100 , 20 B. 29 , 1 C. 46 , 17 D. 12 , 5 |
Answer: 29 , 1
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ESP Chapter 14. For every injury that occurs, ____ injuries could have happened, but didn't. Study these close calls carefully and learn from them?
A. 200 B. 225 C. 270 D. 300 |
Answer: 270
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ESP Chapter 14. What is the first cause of accidents in H. W. Heinrich's "Domino Effect"?
A. basic causes B. immediate causes C. the accident D. lack of management control |
Answer: lack of management control
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ESP Chapter 14. Successful teaching always involves setting a ____?
A. time line B. reward benefit C. good example D. new policy |
Answer: good example
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ESP Chapter 14. The supervisor who wants a safer work place will look for ways to ____?
A. fix the problem B. determine what is next C. decrease work-related stress D. hide from the issue |
Answer: decrease work-related stress
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ESP Chapter 14. What are the several strategies which can help you to improve work place safety?
A. allowing employees to manage the program B. teaching C. reducing work place stress, continuously watching and learning D. all of the above |
Answer: all of the above
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ESP Chapter 14. Perhaps the most difficult part of any safety program is getting the employees to?
A. believe in it B. trust in it C. forget about it D. buy into it |
Answer: buy into it
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ESP Chapter 14. Accidents have four major sources. What are they?
A. people, equipment, knowledge, factors B. people, equipment, materials, environment C. equipment, materials, factors, people D. sources, factors, reasons, explanations |
Answer: people, equipment, materials, environment
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ESP Chapter 14. Some important ingredients of a preventive maintenance program include the following: (Which is not correct)?
A. Talking with employees B. Helping employees move forward C. Showing concern D. Providing an outlet for complaints |
Answer: Showing concern
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ESP Chapter 14. Remember that accidents just don't happen they have a ____.
A. cause B. meaning C. impact D. reason |
Answer: cause
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ESP Chapter 14. Workers Compensation premiums are experienced based, the more claims you make the higher the cost. How long does a claim remain on the Local Government's record?
A. 2 years B. 3 years C. 5 years D. 7 years |
Answer: 3 years
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ESP Chapter 14. In sum, ensuring that your employees work safely helps everyone. It is up to you to see that the work unit has ____?
A. helmets and work boots B. safety handbooks and a note pad C. good safety rules and your employees follow them D. good equipment and materials |
Answer: good safety rules and your employees follow them
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ESP Chapter 14. With regard to work place injury, about ____ percent of all accidental deaths and about one-third of all disabled injuries occurred on the job.
A. 5 B. 7 C. 10 D. 17 |
Answer: 10
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ESP Chapter 14. Once the sequence has taken place and there is damage, whether to people or property, the severity of the resulting loss is usually determined by?
A. driving factors B. experience C. luck D. chance |
Answer: chance
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ESP Chapter 14. H.W. Heinrich discovered that for every ____ unsafe acts, there are only ____ minor injuries and one major injury.
A. 500 , 50 B. 300 , 29 C. 100 , 8 D. 1000 , 73 |
Answer: 300 , 29
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