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73 Cards in this Set
- Front
- Back
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service provider
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Anbieter von Dienstleistungen
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call centre
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Kundenanruf-Zentrale (an office in which a large number of people work using telephone, for example arranging insurance for people. or taking customers' orders and answering questions)
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rapidly growing business sectors
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schnell wachsende Geschäftsbereiche
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high street shops
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Läden in grossen Einkaufsstrassen
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to pay high rents
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hohe Mieten zahlen
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commission
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1) Provision (an amount of money that is paid to somebody for selling goods an which increases with the amount of goods sold)
2) Kommission, Ausschuss |
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to pass on cost savings
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Kosteneinsparungen weitergeben
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competitive pricing
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wettbewerbsfähige Preisgestaltung
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an instant response
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eine sofortige Antwort
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(computer) database
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Datenbank
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premium
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Prämie(n) (an amount of money that you pay regularly for an insurance policy)
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insurer
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Versicherer (company to make payment in case of loss, death, etc)
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such as
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wie zum Beispiel
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mortgage
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Hypothek
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loan
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Darlehen
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savings
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Ersparnisse
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pension
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Rente, Pension
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vehicle breakdown service
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Abschleppdienst
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operative
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Mitarbeiter(in) (eg of a call centre)
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multi-skilled staff
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gut ausgebildete Mitarbeiter
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to guide
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führen, leiten
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to be assessed by supervisors
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durch Aufsichtspersonen beurteilt werden
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to have something at one's fingertips
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etwas sofort parat haben
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to more...the less
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je mehr... desto weniger
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better conditions
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bessere Bedingungen
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network
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Netzwerk
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to be good at (+ in / noun)
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gut sein in etwas
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to cut wages
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den (Wochen)lohn kürzen
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probability
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Wahrscheinlichkeit
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prices are likely to fall
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die Preise werden wahrscheinlich fallen
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to reward
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belohnen
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the computer works out a shift plan
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der Computer arbeitet einen Schichtplan aus
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job satisfaction
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Zufriedenheit am Arbeitsplatz
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sporting event
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Sportveranstaltungen
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productivity bonus
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Leistungszulage
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degree
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Universitätsabschluss (the qualifications obtained by students who successfully complete a university course)
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business studies
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Betriebswirtschaft(slehre)
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to take some time off
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sich frei nehmen
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to be unemployed
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arbeitslos sein
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to start a family
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eine Familie gründen
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motor insurance
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Kraftfahrzeugversicherung
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life insurance
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Lebensversicherung
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travel insurance
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Reiseversicherung
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policy
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1) Versicherungspolice
2) Geschäftspolitik, Strategie |
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insurance company
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Versicherungsgesellschaft
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insurance broker
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Versicherungsmakler
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which (word) is the odd one out?
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welches Wort gehört nicht dazu?
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her house insurance ran out
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ihre Gebäudeversicherung ist abgelaufen
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redundancies
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Entlassungen
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to merge
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fusionieren
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merger
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Fusion (the act of joining two or more organizations or businesses into one)
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cost-cutting
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1) Kostenverringerung
2) kostendämpfend (eg measures) |
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thousands of jobs are still at risk
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Tausende Stellen stehen immer noch auf dem Spiel
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over-crowded retail banking
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ein zu dichtes Filialnetz
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job losses
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Arbeitsplatzverluste
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bug
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1) Käfer
2) Wanze (a small hidden device for listening to other people's conversation) 3) Computervirus (a fault in a computer system) |
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branch
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Filiale
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to put the company ahead of its competitors
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das Unternehmen gegenüber Konkurrenten in Vorteil setzen
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to meet the costs
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die Kosten decken
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staff reductions
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Personalkürzungen
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pre-tax return
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Gewinn von Steuern
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closure
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Schliessung, Stilllegung (when a factory, school or hospital, etc shuts permanently)
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home banking
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Abwicklung von Bankgeschäften von zu Hause aus
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do you have an account with us?
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haben Sie ein Konto bei uns?
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day-to-day banking
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alltägliche Bankgeschäfte
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to key in the PIN (personal identification number) code
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den Pincode eingeben
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to check one's balance
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den Kontostand überprüfen
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statement
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1) Stellungnahme, Erklärung, Aussage
2) Kontoauszug |
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to transfer money
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Geld überweisen
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answering machine
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Telefonbeantworter
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staff are available 24 hours a day
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die Mitarbeiter(innen) stehen Ihnen den ganzen Tag zur Verfügung
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application form
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Antragsformular, Bewerbungsfomular
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print-out
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Ausdruck (from a computer)
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