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17 Cards in this Set
- Front
- Back
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Chute Time
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The time required to get a unit en route to a call from dispatch. the time it take to get into the truck and start rolling.
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Combination deployment
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Using a mix of geographic coverage and demand posts to best serve the community given the number of ambulances available at any one time.
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Deployment
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Matching production capacity of an ambulance system to the changing patterns of call demand.
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Dispatch Factors
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Training and education of communications personnel, rapid call taking, call prioritization, managing out-of-chute times, and providing crews with route selection assistance.
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Fixed-station deployment
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Deployment method of using only geographically based stations.
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Fractile response time
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Method used to determine the time at which 90% of all requests for service receive a response; considered a more definitive measure of performance than averages.
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Fully deployed
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Assigning ambulances to a street corner post.
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Geospatial demand analysis
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Understanding the different locations of demand within a community.
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Hospital off-load time
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The time it takes for the crew to become available once it arrives at a hospital.
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Modern deployment
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Deployment that considers workload and how available resources can achieve a balance among coverage, response times, and crew satisfaction.
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Response time
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the time from when the call is received until the paramedics arrive at the scene.
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System status management (SSM)
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The dynamic process of staffing, stationing and moving ambulances based on projected call volumes; also called flexible deployment.
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Temporal Demand
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Measurement of call demand by hour of the day.
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Temporal Modeling
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predicting the times when calls occur.
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Time on Task.
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The average time a unit is committed to manage a incident. time on scene to transporting time.
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Unit hour utilization (UhU)
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A measure of ambulance service productivity and staff workload.
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Workload Management
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Planning resources and support service around demand.
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